Letchworth Hall, Letchworth, SG6 3NP, United Kingdom
#3 of 5 hotels in Letchworth
Guests' ChoiceBased on 2116 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.0
Staff
8.2
Value for money
7.1
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Toyin
United KingdomThe charges of £10 an hour after check out period is exorbitant
Stayed in May 2024
Reviewed: 27 May 2024
Carl
United KingdomWe stayed here as a large group, whole football team. We picked this hotel out due to the pool, children were 10-11 so though it would be a great way to end a long day of football, however children can only use the pool 12-4pm, so considering check in is from 3pm gave us very little time to use it, some of the party missed it all together, it also means you can’t use it the following morning before departure. So in all we got to use the facilities for about 35 mins, It left a very disappointing feeling to what could a have been a fantastic stay, £230 we paid just wasn’t worth it, we could have stayed elsewhere with less to travel for a lot less and have had the same experience.
The grounds, location room size and cleanliness were fantastic, food and drink were good too,
Stayed in May 2024
Reviewed: 27 May 2024
Adam
United KingdomMy mattress was like sleeping on a Northamptonshire pot holed road. Also, the pool times for children are limited to 12-4 which meant no morning swim.
Lovely location, staff were very friendly and helpful and the breakfast was excellent. There is a health centre adjoined the hotel which is very good, although the pool times for children is quite restrictive.
Stayed in May 2024
Reviewed: 13 May 2024
Travel
United KingdomPaper cups in room instead of glasses - not good doesn't work well. We were not told before arrival that photo ID would be needed to use the spa which is actually the gym next door!
Nice view. Peaceful setting.
Stayed in April 2024
Reviewed: 8 May 2024
Rosemary
United KingdomBlack tape round the edge of the bathroom mirror. the bathroom plug didn't work so I couldn't charge my toothbrush up and it was a bank holiday weekend and there was no marmalade for breakfast which is a treat for me when I'm on holiday so black mark for whoever was supposed to check the back stock. A note on the web page on needing ID to use the pool.
everything was lovely except.....
Stayed in May 2024
Reviewed: 5 May 2024
Anne
United KingdomBreakfast could have been better with more choice of cereals and bread.
The room was spacious and comfortable. The bed was very comfortable.
Stayed in May 2024
Reviewed: 29 April 2024
Mark
United KingdomNice staff breakfast could have been hotter. The toaster was very slow. The fruit in the bowls were all tinned
Stayed in April 2024
Reviewed: 23 April 2024
Vaughan
United KingdomThere was a massive security light right outside our window. The reception could be better signposted.
Great location, easy to find and very convenient for London Luton Airport the following day. The staff were pleasant and friendly. Short drive into Letchworth (recommend the Vietnamese restaurant), so all in all, very god.
Stayed in April 2024
Reviewed: 19 April 2024
Amanda
United KingdomThe window would not close, which was alright when the weather was fine, but when it turn windy and chilly my room was very cold. That was on the last night. The toilet was uncomfortable to sit on, because the sink unit next to it dug into my thigh and shoulder.
The breakfast had great variety and tasty. The bed was very comfortable and they cleaned my room ever day.
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomLovely breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Mark
United KingdomThe smell of the hotel is so nice and makes you feel comfortable.
Stayed in April 2024
Reviewed: 25 March 2024
Kunkeani
United KingdomWas given a disabled room yet did not book for that
They were clean
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United KingdomUnable to book a massage or other treatment at the weekend. It is rather dated and could do with a makeover
Nice staff, clean and comfortable place. Lovely breakfast too.
Stayed in March 2024
Reviewed: 23 March 2024
Ashleigh
United KingdomNothing
Rooms lovely and staff were amazing
Stayed in March 2024
Reviewed: 19 March 2024
Malcolm
United KingdomThe bathroom was very COLD. The towel rail had no wire so cold. Hence the cold bathroom. Disappointed that there was no complimentary soaps.. shampoos.. shower cap.. No fridge The breakfast was pretty good.. but expensive at £15 per head.
The place was very nice. The room was very good
Stayed in March 2024
Reviewed: 16 March 2024
Andy
United KingdomCould do with a few more EV charging spaces.
Room was clean and well presented. A very nice breakfast was included in the sunny restaurant.
Stayed in March 2024
Reviewed: 14 March 2024
Richard
United Kingdomnice to be able to use the leisure facilities
Stayed in March 2024
Reviewed: 6 March 2024
Richard
United KingdomThe drains!!
The hotel is well located. The gym facilities are a game changer. But...everything is tired and in desperate need of refurbishment!
Stayed in February 2024
Reviewed: 1 March 2024
Susan
United KingdomSignage and directions were terrible once inside the estate. The hotel was difficult to find in the dark.
It looked nice from the outside.
Stayed in February 2024
Reviewed: 28 February 2024
Jason
United KingdomBad menu is very basic
Had a great room , in the newer part of the hotel Gym next door is first class
Stayed in February 2024
Reviewed: 25 February 2024
Sally
United KingdomNothing serious, although it was a shame I couldn’t use the Nuffield, no photo ID :-(
The age, the grounds, the chapel, really REALLY comfy bed
Stayed in February 2024
Reviewed: 22 February 2024
Kirsty
United KingdomWas like a maze inside, not easy to navigate around at all.
Lovely property. Great gym facility next door.
Stayed in January 2024
Reviewed: 13 February 2024
Tendulkar
IndiaFood
Location
Stayed in February 2024
Reviewed: 12 February 2024
Trevor
United KingdomNo hot water available in the morning, so no bath or shower - disappointing.
Good food. Fresh and well presented.
Stayed in February 2024
Riccione, Italy
Lampang, Thailand
Ribeira Brava, Portugal
Archidona, Ecuador
Kỳ Anh, Vietnam
Klosterneuburg, Austria
Haifa, Israel
Nice, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content