7 Bridge Street Ebbw Vale, Ebbw Vale, NP23 6EY, United Kingdom
#1 of 3 hotels in Ebbw Vale
Guests' ChoiceBased on 316 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
7.9
Facilities
8.2
Staff
9.5
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 1 September 2023
Brett
AustraliaThe ensuite was ridiculously tiny, added to that there was nowhere to hang hand towels, towels or clothes when using the shower which didn’t drain. It was necessary to stop showering before finishing so it wouldn’t flood. We were given another room to have the second shower. They did offer to move us but it was easier just to walk to the other shower than pack up again. Bed was comfortable, pillows were good. Breakfast was really good All staff were fantastic.
Tristan was extremely helpful and his recommendation for our evening meal was outstanding.
Stayed in September 2023
Reviewed: 28 August 2023
John
United KingdomSome minor bits of trim missing
Clean and friendly
Stayed in August 2023
Reviewed: 28 August 2023
Mark
United KingdomVery friendly staff and only a short stroll into town. The beds were very comfortable and the breakfast was excellent. They also stored our mountain bikes
Stayed in August 2023
Reviewed: 24 August 2023
John
United KingdomNothing.
Room was great and the staff where friendly.
Stayed in July 2023
Reviewed: 24 August 2023
James
United KingdomBathroom was a little bit small
Clean and tidy friendly staff breakfast was great
Stayed in August 2023
Reviewed: 23 August 2023
Emmanuel
FranceVery friendly, yet professional, welcome. Good location to visit Big Pit museum. Nice breakfast.
Stayed in August 2023
Reviewed: 22 August 2023
Anastasia
United KingdomOne of our rooms the shower had problems draining, one of the rooms the TV didn't appear to be working and across the 3 rooms from our group the beds where sleepable but not very comfortable all seemed to lack a good support base. The bathrooms are a toilet/sink shower that are quite small space wise so please bare this in mind if you have any needs for more space as all where quite small and one bathroom was up a stair to get into.
The member of staff was so friendly when they greeted us and also helpful when I asked if I could purchase some drinks (£1.20 I believe for cans of fizzy for those wondering) fetched some cold ones from the fridge for us. The rooms had switches by the bed, a TV, a toilet/sink shower room, kettle and tea/coffee options. The breakfast in the morning was good and options to have apple/orange juice and indiviual tea pots. The same member of staff (we did check they'd not been there the evening night and into the next day) greeted us safe travels on our check out and was again very lovely.
Stayed in August 2023
Reviewed: 17 August 2023
Carole
United KingdomThe hotel was lovely, clean and comfortable. The breakfast was excellent and the staff were polite, helpful and friendly. The bed was so very comfortable I didn't want to leave it.
Stayed in August 2023
Reviewed: 16 August 2023
Hughes
United KingdomQuilt very flimsy didn't sleep well
Great staff very clean good choice at breakfast.
Stayed in August 2023
Reviewed: 14 August 2023
Di
United KingdomNo complaints they even gave us cutlery and plates so that we could eat a takeaway in our room
The place was spotless! nothing appeared to much trouble, staff were very polite and friendly a lot of other B & Bs could learn a lot from them couldn’t fault them Accommodation basic but has everything you need Good value for money Breakfast was lovely
Stayed in August 2023
Reviewed: 14 August 2023
Caitlin
United KingdomWe did get locked out of the building when returning after 12am and had to call to get let in
I liked the value and the staff were amazing couldn’t do enough for you
Stayed in August 2023
Reviewed: 11 August 2023
Sarah
United KingdomN/A
Exceptionally clean and modern rooms. The welcome from reception was very friendly and warm.
Stayed in August 2023
Reviewed: 6 August 2023
Sara
United KingdomReally friendly staff , very comfortable beds. Good size single room. Would stay there again when in ths area.
Stayed in August 2023
Reviewed: 3 August 2023
Gerald
United KingdomBathroom small, hand basin was exceptionally small
Stayed in August 2023
Reviewed: 31 July 2023
John
United KingdomNo bar, taxis not available when needed.
Friendly helpful staff, breakfast good, room was fine 🙂
Stayed in July 2023
Reviewed: 27 July 2023
Tony
United KingdomThis is a clean and welcoming hotel. Staff are very accommodating and very pleasant. Parking at the hotel is limited, but there is a free car park 50 meters away, so not an issue. Kids playing just outside are a bit noisy but aren't all kids. Staff are happy for you to get a takeaway delivered and there are plenty of places close by to get food. If I had a slight issue that would be with the finish to the rooms, some bits and bobs of decor are quite amateur finished. IE. Silicone around bathroom, painting and general decor. The shower tray feels very flimsy like bendy when you step in the shower, would be better with a stone/resin tray. I would be a bit happier if there was a work desk rather than a little shelf to work on (see pic). I suppose the big question is would I stay here again......YES.
Stayed in July 2023
Reviewed: 25 July 2023
Steven
United KingdomShower tray was very flimsy felt on edge a bit
Staff was amazing 10/10 !!! Breakfast was very nice full fry was delicious too marks to the chef !
Stayed in July 2023
Reviewed: 25 July 2023
Alderman
United KingdomI felt the breakfast could of been a little bit warmer my black pudding was cold in the middle both mornings and personal preference i didnt enjoy the amount of pepper in the mushrooms.
Staff were very helpful and friendly.
Stayed in July 2023
Reviewed: 24 July 2023
Grahame
United KingdomNot much really. All in all nothing to complain about.
A great place for a one/two night stay. Its tucked away in Ebba, but our sta nav took us right there. Reception staff ( lady) was great and although we were there before check in time, our room was ready. Nice room, clean & tidy. When I saw the place online, I thought this was not built as a hotel, and we were correct, it was once a council social cente, but it has been re vamped and decorated & its good. Breakfast ( cooked to order) was super. Car parking on site, foc. Go a long way to find something better for the price. 24gr front deesk, as we had gone out to a concert in Brecon, it was well after midnight before we were back, and lady at front door to greet us.
Stayed in July 2023
Reviewed: 23 July 2023
Jamie
United KingdomNothing
People were very friendly with a nice smile
Stayed in July 2023
Reviewed: 21 July 2023
Mark
United KingdomNo evening meals, but easy access to plenty of places to eat so not any real problem. Oh, and if you're a runner, there will be a lot of hills on your route!
A pretty basic hotel but had everything that I wanted and a couple of things that some of the more established hotels could learn from. Really friendly and attentive staff, great breakfast and 2 key points for me were plug sockets next to the bed (this seems to be less common by the day but is really important if you have work to do) and, as a non tea and coffee drinker, a water dispenser on the landing meaning I had lovely fresh, cold water literally on tap. I don't work round that way very often but won't hesitate to stay again if I do. Thank you for a very pleasant stay!
Stayed in July 2023
Reviewed: 17 July 2023
James
United KingdomBed was a little bit uncomfortable, but I’m fussy with my mattresses, so might just be a me problem
Lovely host who went above and beyond. It was a very busy weekend with a big event in the area but the host was very accommodating to my needs
Stayed in July 2023
Reviewed: 10 July 2023
Michael
United KingdomRoom too hot, couldn't really open window because of boy bike racers (not the hotel's fault obviously). A bit stark... Difficult to find - could do with a sign... Awful black box to dispense cold water. It played tunes to me and eventually (really eventually) I got some water out of it. Much too complex, instructions in tiny print, some buttons not working. Junk it and get something simpler. Nescafe... yuch! Get your real coffee rolling and things will be a lot better in the morning.
Very friendly staff, reasonable breakfast - trying hard
Stayed in July 2023
Reviewed: 28 May 2024
Ellen
United KingdomEverything room nothing like photo on booking people left queuing for breakfast with no staff speaking to anyone or any interaction hotel was so bad didn't stay for the second night that I had already paid for
Location horrible breakfast dreadful also no choice of fruit cereal yoghurt etc not everyone wants s fried breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Elizabeth
United KingdomWe were put in the wrong room and then were woken at 1am whilst in deep sleep with other guests using a key entering our room - so we no longer felt safe. We were moved to a different room, which unfortunately was next to the kitchen, so was awoken early when breakfast prep started which then led to the room smelling like fried food. There was also a couple arguing late at night in the corridor- whilst the hotel can't control the actions of others we were surprised no one went to check all was okay. Two nights no sleep - we left early as we didn't feel relaxed, comfortable, or safe to stay another, so cut our holiday short. Asked for a refund on the one night but told couldn't do and offered free night stay instead but why would we return to a place we left early? Something to note if you are staying here there is limited seating to have breakfast, which will lead you to have to wait for 10/15 mins. Also the lights above the bed were both not working.
The inclusive breakfast was hot and well cooked. The receptionist Ellie/Ella was helpful.
Stayed in May 2024
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