37-41 Duke Street, Liverpool, L1 5AP, United Kingdom
#40 of 612 Holiday rentals in Liverpool
Guests' ChoiceBased on 2160 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
9.0
Staff
9.5
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 March 2024
Zachary
United StatesVery little- we all really enjoyed the place. If I could pose one complaint, and it's a very small one, it would have been great to have a key card for each guest, just so that anyone looking to head back for a rest, or to grab something, could go on their own. That said, can understand why this might not be feasible, so really a small complaint.
This was a great place for anyone travelling to Liverpool as a group- very spacious, all of the amenities you need (full kitchen, plenty of beds, rooms with two bathrooms, etc.). The location was also excellent- very close to all of the pubs and restaurants in Ropewalks, and for stocking the kitchen, a Tesco practically around the corner. Pretty much perfect. Staff was quite friendly as well.
Stayed in March 2024
Reviewed: 15 March 2024
Alan
United KingdomNothing of concern
Great location. Friendly and welcoming staff On site parking. Good size apartment and upgrade
Stayed in March 2024
Reviewed: 13 March 2024
Alison
United KingdomEverything
Stayed in March 2024
Reviewed: 12 March 2024
Helen
United KingdomSofa was a sofa bed so not very comfy to sit on.
Great location, spacious apartment , very clean and very friendly helpful staff
Stayed in March 2024
Reviewed: 9 March 2024
David
United KingdomDishwasher didn't work (Door was jammed shut). No hoover. You tube didn't work on TV, oven appeared not be working.
The space, kitchen, and certainly the value for money, especially where situated.
Stayed in March 2024
Reviewed: 9 March 2024
Lisa
United KingdomBrilliant location , excellent staff and could not fault the apartment
Stayed in March 2024
Reviewed: 8 March 2024
Maybo
United KingdomThe car park underground spaces too small especially with other cars parking so close to lines making it impossible to park in-between 2 cars. Damaged car/scraped side of car on the wall pillars. I would not have booked parking here had I know
The whole apartment. Lovely clean.
Stayed in March 2024
Reviewed: 8 March 2024
Maxine
United KingdomNothing
Central to all shops, resturants etc
Stayed in March 2024
Reviewed: 7 March 2024
Lisa
United KingdomNothing
Lovely an clean.. Beds were comfy.. Staff were really friendly and helpful. Balcony was a bonus. Definitely stay here again...
Stayed in February 2024
Reviewed: 7 March 2024
Sylvana
United KingdomNA
First floor, separate bedrooms, a kitchen with everything
Stayed in March 2024
Reviewed: 6 March 2024
Gary
United KingdomNothing - it was all gteat
Everything.Locatuon was great, apartment fantastic and the amazing staff even better.
Stayed in March 2024
Reviewed: 5 March 2024
Maryanne
United KingdomProperty was fabulous, we were upgraded on arrival, Susie on reception was great, couldn’t do enough for us!
Stayed in March 2024
Reviewed: 4 March 2024
Dan
IrelandNoting
Property was in great location and very quite at night
Stayed in March 2024
Reviewed: 4 March 2024
Kelly2609
United KingdomCould not fault it
Beautiful apartment, friendly staff, everything we required for our stay was supplied.
Stayed in February 2024
Reviewed: 4 March 2024
Flanagan
United KingdomStaff were brilliant!
We were given an excellent upgrade duplex apartment
Stayed in February 2024
Reviewed: 3 March 2024
Michelle
United KingdomNothing
Clean, spacious and had everything we needed
Stayed in March 2024
Reviewed: 3 March 2024
Brenda
IrelandAbsolutely nothing.
The location was very central and Liverpool is an easy city to walk around. The staff were lovely and extremely helpful. Nothing was too much trouble. On arrival, we were upgraded to a 2 bed penthouse suite which was amazing. Felt very privileged and so lucky to receive this very unexpected surprise. The apartment had everything you needed and the Espresso machine was a lovely touch. Super king bed which was very very comfortable. Bathrooms fab. I would 100% recommend these apartments. Fantastic stay.
Stayed in March 2024
Reviewed: 2 March 2024
Callum
United KingdomStaff at reception were sound and welcoming was a pleasure using this apartment
Stayed in March 2024
Reviewed: 2 March 2024
Naomi
United KingdomThe location was central, staff were amazing (especially Susan on the front desk) and the facilities were immaculate.
Stayed in March 2024
Reviewed: 29 February 2024
Gill
United KingdomOther family member not allowed in after ten pm
Location
Stayed in February 2024
Reviewed: 28 February 2024
Sophie
United KingdomVery spacious and comfortable. The staff were very friendly and the location is perfect
Stayed in February 2024
Reviewed: 27 February 2024
Janine
United KingdomThe sofa bed was a little uncomfortable
A very good central location & lovely staff.
Stayed in February 2024
Reviewed: 27 February 2024
Katie
United KingdomNothing
Lovely and central apartments. Very clean and modern. I Came with my daughter to celebrate her 10th birthday with her cousin similar age and my sister. Rebecca on reception upgraded us on check in which made the trip even more special! Thank you Rebecca who was very helpful. We were upgraded to a 2 bedroom, 3 bathroom apartment with loads of space. Couldn’t hear any noise from any other apartments or outside so apartments are well sound proofed.
Stayed in February 2024
Reviewed: 27 February 2024
Moxon
United KingdomSofa bed is uncomfortable as both a bed and a sofa. As two separate single pull outs they are quite narrow even for a small adult.
Great location, excellent customer service from all staff, clean.
Stayed in February 2024
Reviewed: 26 February 2024
Walsh
United KingdomN/A
Excellent customer service. Clean and tidy rooms. Comfy beds. Decent shower.
Stayed in February 2024
Bouillon, Belgium
Golden Sands, Bulgaria
Füssen, Germany
Balchik, Bulgaria
Barcelona, Spain
La Clusaz, France
Palermo, Italy
Taipei, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content