Being stood waiting for access

Stayed in October 2023

Hassle with phone calls to get access

Local to all amenities

Stayed in September 2023

On main road. Very noisy. Poorly equiped

Stayed in July 2023

The toilet light didn't work and the beds were very uncomfortable.

Stayed in July 2023

Rats, Coldwater, extension leads, filthiness. Play.

Stayed in April 2023

cooker did not work, tv did not work, broken double socket behind couch (dangerous), no gas monitor fitted, no carbon monoxide monitor fitted, (fitted on the Wednesday after arrival) screw in kitchen area protruding causing injury to foot, (covered with mat) bedding poor in one off the rooms, this was not the apartment that we booked, as it was not ready they gave us this one, this would be an excellent apartment with some tlc

sited nicely for tube and parks, shops and a short stroll to some great restaurants,

Stayed in April 2022

it need a good clean shower was dirty as was the fridge ,had electric sockets coming off the wall .light bulbs and shades missing broken door in dinning areas

it was lovely and warm and near transport links

Stayed in February 2022

Smelled like cigarettes, walls where quite dirty, could hear all the traffic, couldn't open my window for some fresh air during the day, broken sockets hanging from the wall and the list actually goes on...

At least the fridge was on... Beds aren't too bad, but couldn't find a socket to charge my phone, had to use an extension from the broken one that was just hanging from the wall!

Stayed in August 2021

No clear instructions on how to collect keys. I emailed them in the week twice to enquire about how to collect keys. No response, so when I arrived at the property I discovered I had to travel to somewhere else to collect the key.

Location for where I needed to be was perfect

Stayed in July 2021

Poor facilities (boiler, gas stove, wifi did not work). House is old, very noisy as next to streets.

Spacious

Stayed in July 2021

Met at agreed time to get keys, but apartment was not ready to be taken over. There was a boiler issue which was agreed to be fixed, but they did not manage to fix it the entire weekend. Options offered were unsuitable and host was very rude and got angry over the phone. Never met such inhospitable and unprofessional people in my life. The apartment was dirty, kitchen awful and unsafe cabling in the bathroom. I do not recommend anyone staying here.

Stayed in October 2023

The appartment smells really bad Garbage outside (where plants should be) People urinates in the building and our room was half below the ground level Backdoor do not have a secure way to lock them Window in kitchen does not have glass is just covered with paper/fabric Really dirty curtains, weak chairs in living room, wires all over the place in master bedroom Nobody ahould stay there

Norhing

Stayed in July 2023

The floors & kitchen were really really dirty, i am not a clean freak but had to wear my flip flops everywhere as my feet went black when we first arrived! The poor boiler is over running constantly, not working properly, so hot water was hard work but got some in the end. (I'm sure it would be cheaper to fix it than leave it to overrun.) Oven fan didn't work (didn't use/try oven only the hob which was fine) No glasses to drink from & only 2 dirty mugs (i cleaned them, even lip drips still on them!) & another broken one. Hardly any cutlery but we made do, plenty of cooking implements though! Was going to iron my outfit but couldn't find the iron, only a board, not so important but does state there is one on Booking.com. The chairs around the table were mostly wobbly so was a bit scared one may break. There are also a good few light bulbs not working. Glad we didn't go with other people as it wouldn't have been ok but as only 2 of us, was fine. All of this sounds awful but i feel the owners need to know & do something about it as it could be a great apartment.

The location was perfect (we were heading to Hammersmith Apollo). Someone met us with the keys, had call a number & wait 10 minutes but that was fine. It is easy to find & there are shops nearby. There were 3 bedrooms (with TVs) to choose from & luckily one room had a really comfy bed & they all had clean bedding & a towel & shower gel. No sofa/TV area but a room with table & chairs & access to the back for a crafty cigarette! There was a kitchen & a really nice fridge freezer which we used. Was hot weather so being a ground/basement apartment was handy to stay cool.

Stayed in June 2023

RATS Who would rent our an apartment with RATS inside?

I contacted the property to cancel when I read about the RAT issues on other reviews. They refused to refund me, despite booking com agreeing that they should. They refused so it will now be going to court.

Stayed in June 2023

Decent beds shower could do with replacing and over all could do with a good clean and locks on the windows as there was coat hangers keeping it closed,there was a rat in the kitchen bin and rat dropping behind the bin

Location was very noisy

Stayed in May 2023

dirty, rats outside, total cutlery one dirty plastic wine glass. beds bad. could not sleep there we left sadly lost our deposit. I am sure many have walked out. you should not have these premises on your website

nothing

Stayed in May 2023

We basically just had breakfasts and were sleeping there. There was no cutlery, furniture and equipment was in terrible condition, we had to buy something to clean as the place was... to put it nicely- very dirty. Thankfully the bed sheets and towels were changed between the guests, but I don't think anyone cleans this place between stays. Absolutely wasted potential.

We were pleased with the location, we had a nice walk to town.

Stayed in March 2023

The property was really dirty and disguising. I think the worse accomodation I be ever had. It was really noisy over the night and I couldn't sleep at all. The kitchen was poorly cleaned. The walls and ceilings had various stains. The smell was bad. I would never recommend or come back again to such a property. Besides, when we came in, the light was turned off from the central panel and no one gave us related instructions. Sad experience overall.

Stayed in March 2023

The flat has everything you could need amenity wise, but in a very poor and dirty/unhygienic state. It looked like someone had tried to kick off every door, burn marks on tables, the handle for the bathroom didn't work meaning it needed someone to help you get out, the first bedroom didn't even have a lock on the window that gave onto the street meaning anyone outside could have gotten in, the fridge was full of standing water and stains I had to clean, I had to clean splash backs on the toilet (I actually went to the local Sainsburys and bought cleaning supplies and air freshener on arrival to make the place habitable for 2 nights!), and there are rats in the flat (they ate the food we left out on the counter). I tried to explain to the host and he didn't give a damn.

15min walk from Hammersmith Underground station.

Stayed in March 2023

The bed sheet, quilt cover wasn't clean properly...

I like the Appartment, it's worth it!❤

Stayed in February 2023

for a start there was rats inside the walls floors and in the kitchens, the water pressure for the toilet was terrible, there was no cutlery and the little cutlery we did have was still dirty, above the cooker was covered in grease, the kitchen smelt like a hamster cage, towels where somewhat dirty, no windows couldn’t even be locked, there where cobwebs in every corner imaginable and too finish it off they where late too checking us in by about 40 mins so all round terrible experience

other than it being a lot bigger than we thought it was really hard too like

Stayed in February 2023

Despite informing the company twice that our arrival would be between 5 and 5.30pm - and being told that after 5.30pm would mean we had to collect the keys from another location we arrived at 4.55pm and waited till 5. It was about 5oC and quite windy stood on the pavement. At 5.05 I called to be told they would send someone with the key and it would take 10 mins - after many calls we got into the property at 5.40. Unfortunately the accommodation was worse than standing freezing on the pavement - the whole place was dirty and all doors clearly damaged so the locks did not work, also the window in the first bedroom, (at ground floor) could not be locked and so security was zero - both for our belongings and us.

Nothing at all - my advice would be to everyone DO NOT STAY HERE under any circumstances - it is dirty and unsafe and a disgrace. No one was at the proporty to meet us at the agreed time and took 40 mins to arrive. Was told that the person coming with key was at property when thy were still 5 mins away. DO NOT stay here.

Stayed in January 2023

where to start. dirty, smelly. Grime around the bin, the walls, there was blood on one window, every door had its latch broken, the boiler didn’t work. looked like the floors hadn’t been cleaned or hoovered, and and dust and grime everywhere. lights with electrics exposed. in all my time staying away I have never been offered somewhere this horrible.

not much to like really, very outdated. the beds weren’t that bad but that was about it

Stayed in February 2023

Everything. It was filthy. The wooden floors hadnt been hovered or mopped. Upon entry there was two huge bags of dirty linen that stank to high heaven. Everything in the kitchen was covered in grease. No cups or cutelry was provided and what pots and pans were there were you guessed it... Covered in grease! One entire kitchen island moved if you leaned against it. There was a rancid mop and a pair of crutches hidden behind the fridge. Two plug sockets were hanging off the walls. Which gave me and my friend an electric shock. Booking gave us 25 as an apology. Lol The bedding and towels were gross. Even the clean ones we found in a cupboard inside sealed bags were crawling with some kind of bugs. We slept in our clothes lol. And happily left. Vile and ill looked after. One of the internal windows had a bin bag on it. Shame as the actual apartments lovely and the lay out is charming but AVOID LIKE THE PLAGUE!

Leaving

Stayed in January 2023