Happy Valley Road, Llandudno, LL30 2LR, United Kingdom
#42 of 43 hotels in Llandudno
Guests' ChoiceBased on 5782 hotel reviews
6.2Cleanliness
6.8
Comfort
6.8
Location
8.8
Facilities
6.3
Staff
7.7
Value for money
6.8
Free WiFi
4.8
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End of dialog contentReviewed: 25 February 2024
Heather
AustraliaFood,evening meal was poor on both nights, nothing fresh
Location
Stayed in February 2024
Reviewed: 21 February 2024
Ceri
United KingdomThe bed/pillows were hard. My husband liked them but I found them uncomfortable- but personal preference I suppose. The only thing we agreed that was a bit “annoying” was how loud the corridor was! We joked that it was like a Scooby Doo cartoon, with creaking, bouncy footsteps and echoes. But again, we understood it’s an old building.
Cheap and cheerful. Room was spotlessly clean and the few staff we interacted with were very nice. (We didn’t spend much time awake in the hotel, as a parents night away we slept right up to check out!)
Stayed in February 2024
Reviewed: 19 February 2024
Gareth
United KingdomIt was far to hot in the room and was unable to turn radiator off as the know was broken off
Perfect location close to town
Stayed in February 2024
Reviewed: 19 February 2024
Jennifer
United KingdomWindow issues , no mirrors near power points
Situated in a lovely are
Stayed in February 2024
Reviewed: 18 February 2024
Suzanne
United KingdomParking was very difficult. Hotel is dated and very basic facilities. Not the best value for money.
Good location. Clean and bed was comfortable.
Stayed in February 2024
Reviewed: 17 February 2024
Wetton
United KingdomGeneral maintenance, ie ceiling tiles not replaced after work carried out in the bathroom and loose fittings
Friendly staff and warm
Stayed in February 2024
Reviewed: 17 February 2024
Dawn
United KingdomHaving more staff on reception for checking in so we wouldn't have to wait in reception for so long. Not having a designated car park
Stayed in February 2024
Reviewed: 16 February 2024
Amanda
United KingdomManagement and cleanliness
It was our second stay but this time was not as enjoyable when we got there there was about 20 people queuing to check in the new booking system was useless people that had paid in full where not allocated rooms they had two lines one for people who booked days ago and new booking they just sent people from one sue to the other the woman trying to sort it was from housekeeping no sign of a manager it was only my suggestion of instead of telling people who didn’t have bookings give the names of those that did the que started going down it’s a shame because it’s a perfect placed hotel but is getting very run down and there just didn’t seem to be organisation from management the cleanliness needs attention and rooms are looking run down
Stayed in February 2024
Reviewed: 13 February 2024
Pat
United KingdomWe booked expecting a games room for my teenage grandson but unfortunately this was being renovated at the time. Also there wasn't a quiet bar where we could have a drink as a family .Also one small lift for a hotel that size!! I know it was not in high season but had we known earlier we probably wouldn't have booked. Bathroom was in need of renovation but could see that work was being done in the low season to upgrade facilities.
The rooms were clean tidy and warm . Bedroom was newly carpeted
Stayed in February 2024
Reviewed: 11 February 2024
Karen
United KingdomRoom was tiny
Staff where lovely
Stayed in January 2024
Reviewed: 10 February 2024
Nicholas
United KingdomI didn't like the balcony/windows not opening but I suspect this will be the case as in most hotels these days for the future.Hope not though.
The room was clean and bright with a lovely sea view. Comfy bed ,great shower a bath. Pretty spacious. New carpet too . Since I last stayed ,2 yr ago the hotel has improved alot ,bn updated . Room was terrific value . Newly refurbished bar was nice too. I enjoyed the entertainment as well. Staff friendly an jolly. I ve already booked my next few days here in April.
Stayed in February 2024
Reviewed: 9 February 2024
Stella
United KingdomPosition of the room
Unfortunately our room was next to a fire/exit door so everyone had to pass through it to get to their rooms, making the room very noisy and i had a terrible sleep.
Stayed in February 2024
Reviewed: 8 February 2024
Christina
United KingdomUnfortunately in 2 of the rooms the electricity went off 5 times this was very inconvenient as happened when getting changed for evening party also electric was off again at midnight when returning to the rooms night porter had to come and fix yhe problem also o very hot in one room no valve on the radiator so like a sauna. We only stayed one night if we were staying longer I would have asked for different rooms Was clean and beds were comfortable
Location was fine and enabled us to get where we wanted I booked 5 rooms and 4 were on one floor and one on the floor below which wasn’t a problem
Stayed in February 2024
Reviewed: 8 February 2024
Linda
United KingdomRadiators on all night and unable to adjust, far too high, temperature was unbearable, sleepless nights
The location
Stayed in February 2024
Reviewed: 5 February 2024
Stephen
United KingdomNothing it was fine
Cheap and convenient
Stayed in February 2024
Reviewed: 5 February 2024
Ben
United KingdomHotel an staff were excellent,only things were shower plug full of hair an paid for Seaview room but literally cannot see thru glass as every pain on doors that dint open either has blown so it's like frosted glass,the veiw would have been lovely so this was really disappointing but we would 100% come again if this problem was sorted,also no mirror in room or plug in bathroom so nightmare for girlfriend getting ready
Stayed in February 2024
Reviewed: 3 February 2024
Kelsall
United KingdomVery dated but it is a lovely old building
Cheap and cheerful, clean beds, very warm room
Stayed in February 2024
Reviewed: 28 January 2024
Joey
United KingdomRugby players waking us up at 4 o clock in the morning 😳
Was good
Stayed in January 2024
Reviewed: 27 January 2024
Phil
United KingdomWiFi arrangement. My son paid £7 premium for 24/hr WiFi access limited to 1 device in room. The activation code did not work, attempted to contact the third party provider with no avail. The hotel staff tried to contact also - without success. No refund was offered at any point either. Seemed like a money making scam to encourage internet use in downstairs communal areas -WiFi use rooms above ground floor - forget it.
Location and space.
Stayed in January 2024
Reviewed: 17 January 2024
Richard
United KingdomThere was a lack of staff to manage the hotel, maybe this was due to not many guests.
Location
Stayed in January 2024
Reviewed: 16 January 2024
John
United KingdomThe fact it was freezing no heating even though staff said it would be on by 6pm as it was being reset so froze all night..
The view of what we could see out of dirty windows even tho we paid for Seaview room
Stayed in January 2024
Reviewed: 13 January 2024
Angela
United KingdomWasn't able to open any windows.
Comfortable and convenient location. Ensuite double for £39
Stayed in January 2024
Reviewed: 10 January 2024
Kitty
United KingdomThe heating in the room did not work (in January) and the balcony door was left open when we arrived - it was freezing
Location, sea views, pleasant staff
Stayed in January 2024
Reviewed: 4 January 2024
Jasmin
United KingdomIt was cold but apart form that everything was fine
That is was clean/quiet
Stayed in January 2024
Reviewed: 4 January 2024
Liam
United KingdomNo access to balcony Bed quite hard, needed a second pillow
Lovely place. Warm and welcoming. Staff lovely
Stayed in December 2023
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