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Reviews of Loch Ness Lodge 5 stars

Brackla, Loch Ness-Side, Drumnadrochit, IV3 8AU, United Kingdom

#2 of 9 hotels in Drumnadrochit

Guests' Choice

Review score

Based on 312 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 9 May 2024

    10
    Old school service and luxury.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about our brief stay was exceptional. The manager upon our arrival was outstanding, professional and friendly. The facilities were true 5 star and superbly comfortable. The attentiveness from all of the staff carried through to breakfast and checking out. My wife and I were sad in that we couldn't extend our stay due to prior commitments. The staff at Loch Ness Lodge are a credit to the owners.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Gabriel was an exceptional host
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, fresh, relaxing, homely place. Went the extra mile for us. We will definitely be back. The breakfast alone was worth it!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Staff went out of their way to accomadate us as we arrived late. We could not say enough good about our stay
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Warm and beautiful lodge which was very relaxing

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Perfect location for a night’s stay
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location and very attentive staff

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Would go back again Thank you to all the staff
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location Staff very helpful

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jaro was brilliant and made our stay so enjoyable, nothing was too difficult. It was a lovely stay.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Beautiful Stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Beautiful Lodge in a beautiful setting - Staff was beyond amazing. Had car issues and were assisted on multiple levels to help our situation.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    The service was fantastic.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were lovely, especially the member of staff that checked us in! Amazing views too and breakfast was yum!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Beautiful hotel with high standard of service. Feel like home away from home.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    Nothing

    Excellent hotel with beautiful room with a good view of Loch Ness. We enjoyed the peace and quiet, as well as the nice room where we could play board games and drinks next to the fire place. Jaro was very helpful in meeting our needs and giving us good recommendations. Breakfast was also excellent. We really enjoyed our stay!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Birthday trip
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The views. The staff. The room was lovely and warm. Gabrielle was a perfect addition to the Lodge. Very welcoming and couldn't do enough for us. Breakfast was amazing.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Amazing stay, could not fault a single thing.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could not fault it, it was fabulous.

    Great host and staff, very helpful and friendly. Lovely hotel, with amazing views of Loch Ness, would definitely recommend.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    From the moment we arrived to the minute we departed, Gabriel and his team made us feel so welcome. They were friendly,
    • Leisure trip
    • Couple
    • Premium Plus Room
    • Stayed 1 night
    • Submitted via mobile

    Pity the spa was closed but that didn’t detract from a wonderful stay.

    The property is beautifully designed with warm and welcoming comforts. Location was scenic, beautiful, quiet and romantic; just what we were looking for. Also, Gabriel and the team were warm and welcoming. Superb service.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Magnificent
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Too dark at night. Difficult to navigate at drive around the property. Risky to crash into something or even fall off one of the hills in the property area

    Cozy and clean.

    Stayed in March 2024

  • Reviewed: 4 December 2023

    10
    Superb stay, we will return
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights

    The only downside was that the spa wasnt available, I understand there was a plumbing issue, but this didnt deter us from having a superb stay. There is no restaurant in the hotel itself, they will gladly book you a table in the hotel right next door, the menu there does look superb.

    The hotel, our room, the staff all really superb. We LOVED everything about it. The view from our room was overlooking the Loch, and what a view!!! Relaxing in one of the lounge area's, playing scrabble and enjoying a superb bottle of red wine in the evening, what more could you need? We were there for my wife's birthday, and we were booked into the hotel next door for dinner on her birthday evening. Unfortunately the chef had a family emergency, the Loch Ness Lodge staff, not only booked us a table at their sister hotel some miles away, they even booked and paid for a taxi there and back for us! Exceptional customer service as far as I'm concerned. We will return, we enjoyed our stay that much.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    Ideal, relaxing and charming.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    Nothing

    Staff friendlyness

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Charming Loch Ness retreat with first-class service
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had an enchanting stay at this hotel by Loch Ness. The room was charming with a breathtaking view of Loch Ness. The bed was incredibly comfortable, and the amenities added a touch of luxury. The Scottish hospitality, especially from manager Jaro, was exceptional. He warmly greeted me, gave a thorough property tour, and went above and beyond to make my stay memorable. Although the nearby restaurant was closed for dinner, Jaro's thoughtful gesture of reheating and plating my takeaway was a delightful surprise. The made-to-order hot breakfast and delicious pastries added to the overall wonderful experience. I wish could have stayed longer.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Absolutely incredible hotel with amazing kind staff!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Everything! The staff, the cosy living room with log fire, the comfortable bed, clean room, incredible view, amazing breakfast!

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    No ironing board or iron

    Views were stunning and it was clean

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The road up the lodge was tricky to see at night,no street lights. And the water was tad on the brown side. We were informed that's because the water has peat in it. It's safe to drink just a little off putting. But they will give you as much fancy bottled as you like for free. So it's not a big deal. Over all I would highly recommend booking a stay at the lodge!

    The staff were super warm and Friendly. They made my girlfriend and I feel like royalty. The breakfast was amazing and the view left us at a loss for words. Gabriel went above and beyond to make us feel comfortable.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Amazing Experience
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to comment

    Couldn't fault a thing, greeted at our vehicle on arrival, offered help with our bags and escorted into the reception area. Given a tour of the facilities before being shown to our room. Lounge was wonderful to sit and have a drink by the warming fire in the evening before dinner. Facilities in the room were great and a great shower. Bed was extremely comfortable and slept like a log. Breakfast was delicious and again staff were extremely attentive. Checking out was quick and easy and again offered help with our bags back to our car. Whole place has such a calming aura and the hotel is so peaceful with views to die for. Staff were wonderful in all aspects. Everything was just perfect quite frankly.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jaro the receptionist was very Kind and he help us,whatever we need..will be back..Thank you!🙏

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely and quite and cosy with fire going. Reception and breakfast staff were excellent

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    Lovely place , great location, great breakfasts , service the best
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic staff, lovely quiet rooms,

    Stayed in November 2023

Showing 1 – 25

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