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Reviews of Loch Ness Lodge 5 stars

Brackla, Loch Ness-Side, Drumnadrochit, IV3 8AU, United Kingdom

#2 of 9 hotels in Drumnadrochit

Guests' Choice

Review score

Based on 322 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Stunning
    • Leisure trip
    • Group
    • Premium Plus Room
    • Stayed 1 night

    That we only had one night. We would have delighted in more time in our beautiful room.

    Loch Ness Lodge is truly beautiful. The sitting rooms downstairs with fireplaces are so inviting. Our room is one of the nicest we've ever stayed in - and we travel for months on end. Gabriel, who greeted us and took us to our rooms, treated us with the utmost care and respect - as we noticed he also did with all the guests. He was personable and professional. We cannot compliment him enough. Breakfast was wonderful, presented by the elegant Sonya. This is a truly magical place to stay.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Plus Room
    • Stayed 1 night
    • Submitted via mobile

    A million dollar experience!....the staff made us feel like the most important guests they ever had, nothing was too much trouble, they were courteous, knowledgeable, and very kind. The room was the height of luxury, wonderful bed, huge bathroom and amazing views. The gardens were lovely, and supper at The Clansman was superb. What an amazing treat for our last day of touring the Highlands. ..

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Fantastic location, venue and 5 * hospitality
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing not to like about this location.

    Wow, what an epic location and wonderful hospitality, we only stayed the one night - we wish it had it of been longer. Attentive Manager who could not of done more for us on our stay. We were welcomed with a glass of complimentary Prosecco, Chocolate and Raspberries - made us feel very special and worth every penny we paid for our stay.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Perfect!!
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It felt incredibly tranquil, with outstanding views of Loch Ness. The staff could not have done enough to make you feel welcome.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Lovely property , attentive staff
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have preferred a bigger bed in this class of accommodation . The owners should consider introducing an evening meal option , its not always convenient to go out to eat .

    The staff were extremely attentive and helpful . The property is in great condition , well decorated and comfortable . Lovely breakfast with good range of options .

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Relaxing and calming
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 7 nights
    • Submitted via mobile

    Excellent location, very well furnished, comfortable room with an amazing view of the Loch, welcoming and always helpful staff.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Relaxing and enjoyable first visit to Loch Ness.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Perfect location with great views of the loch, quiet rooms, great breakfast and helpful and friendly staff. It was also close to Inverness for dinners and entertainment.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Perfect
    • Business trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is a true 5 star experience. The main staff is super attentive, polite and helpful in every way! One of my best hotel experiences ever.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Eggsellent
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I can make one observation and one that I hope they will take on board is that the dish on the breakfast menu is Eggs Benedict/Florentine and not Egg. No hotel I have been a guest at before has served me a single Egg Benedict and for the cost of an additional egg and the level of service you strive to make your guests feel welcome with, I would suggest adding an 's' to the menu.

    Beautifully situated with a management team who display their pride in their property on their sleeves. We only stayed the solitary night but as luck would have it the hotel and surrounding area was hit with an out of the blue, water problem. Water everywhere to see but none to drink, wash or flush away. For a problem that was totally out of their control the hotel staff did very well and we were offered a generous gesture of apology when checking out.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Old school service and luxury.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything about our brief stay was exceptional. The manager upon our arrival was outstanding, professional and friendly. The facilities were true 5 star and superbly comfortable. The attentiveness from all of the staff carried through to breakfast and checking out. My wife and I were sad in that we couldn't extend our stay due to prior commitments. The staff at Loch Ness Lodge are a credit to the owners.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Gabriel was an exceptional host
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, fresh, relaxing, homely place. Went the extra mile for us. We will definitely be back. The breakfast alone was worth it!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Perfect location for a night’s stay
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location and very attentive staff

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was perfect

    The location is perfect with view in the Loch Ness. The lodge is beautiful with nice little room where to come and take a drink by the fire.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Would go back again Thank you to all the staff
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location Staff very helpful

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jaro was brilliant and made our stay so enjoyable, nothing was too difficult. It was a lovely stay.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Beautiful Stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Beautiful Lodge in a beautiful setting - Staff was beyond amazing. Had car issues and were assisted on multiple levels to help our situation.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    The service was fantastic.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were lovely, especially the member of staff that checked us in! Amazing views too and breakfast was yum!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Beautiful hotel with high standard of service. Feel like home away from home.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    Nothing

    Excellent hotel with beautiful room with a good view of Loch Ness. We enjoyed the peace and quiet, as well as the nice room where we could play board games and drinks next to the fire place. Jaro was very helpful in meeting our needs and giving us good recommendations. Breakfast was also excellent. We really enjoyed our stay!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Birthday trip
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The views. The staff. The room was lovely and warm. Gabrielle was a perfect addition to the Lodge. Very welcoming and couldn't do enough for us. Breakfast was amazing.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Amazing stay, could not fault a single thing.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could not fault it, it was fabulous.

    Great host and staff, very helpful and friendly. Lovely hotel, with amazing views of Loch Ness, would definitely recommend.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    From the moment we arrived to the minute we departed, Gabriel and his team made us feel so welcome. They were friendly,
    • Leisure trip
    • Couple
    • Premium Plus Room
    • Stayed 1 night
    • Submitted via mobile

    Pity the spa was closed but that didn’t detract from a wonderful stay.

    The property is beautifully designed with warm and welcoming comforts. Location was scenic, beautiful, quiet and romantic; just what we were looking for. Also, Gabriel and the team were warm and welcoming. Superb service.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Magnificent
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Too dark at night. Difficult to navigate at drive around the property. Risky to crash into something or even fall off one of the hills in the property area

    Cozy and clean.

    Stayed in March 2024

  • Reviewed: 4 December 2023

    10
    Superb stay, we will return
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights

    The only downside was that the spa wasnt available, I understand there was a plumbing issue, but this didnt deter us from having a superb stay. There is no restaurant in the hotel itself, they will gladly book you a table in the hotel right next door, the menu there does look superb.

    The hotel, our room, the staff all really superb. We LOVED everything about it. The view from our room was overlooking the Loch, and what a view!!! Relaxing in one of the lounge area's, playing scrabble and enjoying a superb bottle of red wine in the evening, what more could you need? We were there for my wife's birthday, and we were booked into the hotel next door for dinner on her birthday evening. Unfortunately the chef had a family emergency, the Loch Ness Lodge staff, not only booked us a table at their sister hotel some miles away, they even booked and paid for a taxi there and back for us! Exceptional customer service as far as I'm concerned. We will return, we enjoyed our stay that much.

    Stayed in November 2023

Showing 1 – 25

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