The fire alarm going off early next morning spoiling our well deserved lie in! It was a false alarm thankfully but it then went off several more times!

It's hard to find accommodation for a family of five so this was just perfect, double bed for mum & dad and up stairs on a mezzanine style floor were 3 single beds for the kids. Nice shower and the little kitchenette had everything you'd need. The location is fab.

Stayed in April 2024

Our room was very hot, the radiator was constantly on without the possibility to turn it off and the AC wasn’t working at all. It has been mentioned to the staff but the problem hasn’t been resolved.

Amazing location, close to two Tube stations and to Hyde Park. Easy check-in and check-out, clean room.

Stayed in May 2024

The place was quite small, although completely fine for two/three people. However it does get very stuffy, especially overnight so leaving the window and door to the balcony open is a must.

Lovely property, great, safe location super central and very close to two train stations. Modern facilities and comfortable beds!

Stayed in May 2024

Nice room ,not big.but clean & functional.Have most essential stuff, Microwave, kettle, toaster, fridge,also Iron !And is less then 2mins walk from subway station,very convenient.lots shops restaurant around. Friendly staff. Will book again.

Stayed in May 2024

bedding quality was poor, hairs and stains on bedding

close to park and everything

Stayed in May 2024

Tv - only 1 channel worked

Location Compact room. Comfortable

Stayed in May 2024

Some maintenance problems with the bathroom door; shower not closing correctly; different type of outlets for electricity, with no adapter provided.

Very good location near Hyde park; 2 underground stations nearby; a lot of fast food options and supermarket, open late at night. Comfortable beds. A small kitchenette, with all needed to prepare breakfast.

Stayed in March 2024

My only negative is the room temperature was very hot and we were unable to adjust it.

Great location next to Hyde Park and Queensway high street - rube stations. Also has plenty of places to eat nearby. Very clean and friendly helpful staff.

Stayed in April 2024

Very warm!

Clean and well connected

Stayed in April 2024

The release of 100pounds deposit from our credit card took 2 weeks. There is no process to release the funds upon checkout but the provider instead just lets the hold on the credit card lapse which could take up to 3-4 weeks.

Great location, next to Kensington gardens. Quiet and spacious room.

Stayed in February 2024

The ambiance

Stayed in March 2024

Very noise. The rooms don’t have real wall and you can hear people from the next room even when they are speaking. Just one towel per person for a three nights stay.

Amazing location for the price 2 minutes from the metro. Very polite and accommodating staff.

Stayed in March 2024

Location was great.

Stayed in March 2024

Everything

Great location for Kensington palace and Hyde park

Stayed in March 2024

Could have done with more/bigger towels and the shower was a little fiddly, but really nothing major to complain about here for the money.

Bayswater/Queensway is the best place to stay in central London, with lots of amenities and restaurants on the doorstep and two very useful tube stations. MSK was a friendly, clean and affordable base for our trip.

Stayed in February 2024

A guarantee tax of 100 £ is paid for each reservation at check-in, which will be reinbursed after check out, so have this money in mind. Some small malfunction with the door handles and the lights.

The receptionist was friendly and helpful. The room is cozy, on 2 levels, a double bed upstairs separated by a railing by the main room, an extensible double sofa downstairs, and a very small room with a single bed. The neighborhood is full of dining options; 2 underground options in close proximity; 1 supermarket for quick shopping for snacks etc.

Stayed in March 2024

I loved everything

The property is really beautiful and beautifully furnished

Stayed in February 2024

It's was comfortable and clean

Stayed in February 2024

The reception staff we met (they were 2) were very kind, caring and welcoming. They made us feel very comfortable.

Stayed in February 2024

overall, everything was ok

Great staff and the studio was very comfortable

Stayed in January 2024

The rooms are a bit smaller and slightly noisy from neighbours. The sound gets echoed and gets a bit uncomfortable.

Great location! Close to restaurants, shops and public transport. Very nice people at the reception.

Stayed in January 2024

Hair dryer spoil. Lift broken for 1 day had to climb stairs.

Great location. 5 mins walk to Hyde Park. 1 min walk to tube station. Near to shops! Staff was super friendly and helpful!

Stayed in December 2023

The apartment was a bit small for a family of 3.

The location of the apartment is excellent - it's very close to 2 metro stations, is next to Hyde Park and is walking distance from the city centre as well as many sights and shops. The apartment was clean and warm. The staff was very polite and helpful, especially the recepionist Yahia.

Stayed in December 2023

Member of staff over the phone wasn’t very helpful before arrival - quite rude. Details need updating on booking.com website because deposit is still quoted at £250 when it was £100.

Nice spacious apartment with modern facilities, balcony was spacious, check in was easy.

Stayed in January 2024