Noisy water pipes in room/loft above

Location

Stayed in April 2024

Aircon had a fault which made it very noisy. Too hot when I turned it off. The iccupant in the room above mine was pacing around until 2am - noisy because of creaking floorboards. The end result of both of these points is that I didn't sleep much.

Good location, reasonable price and very friendly, competent reception staff. Good size room with decent bathroom.

Stayed in April 2024

Good location, close to Kensington/Knightsbridge/Chelsea and good value for money

Stayed in March 2024

Tried to get breakfast one morning but we were left waiting for service so we left.

Good quiet location,courteous staff.

Stayed in April 2024

We didn't have breakfast so we cannot comment about that. As is so often the case in London hotels the shower/ bath combo requires good mobility to get in and out of the shower.

This is a lovely little hotel where I could find no fault...a rare case in London hotels. The room was clean and bright with a modern bathroom with shower over tub. The AC worked perfectly and there was a small fridge in the room and space to hang up your clothes. House keeping was pleasant. They came if you requested and didn't disturb if the sign was on the door. There was always someone helpful on the front desk and the small elevator was functional for the entire visit. The hotel itself is on a very quiet street about a 10 minute walk to the tube on Earl's Court Rd. This area also has most of the amenities you might require. We were there for 12 days and we would definitely return.

Stayed in April 2024

Keep in mind that it's still some distance by tube to for instance Piccadilly Circus (Piccadilly Line, 25 minutes) or Buckingham Palace (District Line 25 minutes).

Hotel in Kensington. Very good! Not too far from the tube (Earl's Court). Rooms, beds, breakfast (continental, for English breakfast there is a charge of 7 pound) and service are excellent. In neighbourhood are some pubs, furthermore restaurants and fastfood. High Street Kensington and Kensington Gardens also not far away (10 - 20 minutes walk).

Stayed in April 2024

I thought I had booked a larger room, but that was my mistake. The small room met our needs, however.

Very nice bathroom, shampoos, body wash, etc. plentiful. Comfortable bed. Great location. Good breakfast

Stayed in April 2024

No room service

Price

Stayed in March 2024

Location was good for us , staff was polite

Stayed in March 2024

Nothing

The location was ideal

Stayed in March 2024

Lack of soundproofing, spa bath not working

Great location, warm room, comfy bed, pleasant staff

Stayed in March 2024

Location was perfect. Comfortable beds. Staff were so friendly. Would definitely recommend and would stay again.

Stayed in March 2024

Facilities and breakfast were a bit basic, but decent nonetheless.

Room was standard but clean and in great location

Stayed in March 2024

The noise from within the hotel and the light that came from under a door clear cut to short.

The people and the location of you are willing to use the metro. Good restaurants close by and metro close.

Stayed in March 2024

Clean, cosy, close to the bus and tube station

Stayed in March 2024

Toilet and sheets could be cleaner

Location and staff

Stayed in March 2024

The rooms are not spacious as expected, but cozy enough. The location is great, quiet and close to underground station. Breakfast is good. The staff is helpful.

Stayed in March 2024

None!

The staff at the front desk and breakfast service were friendly and helpful. Great breakfast with fresh fruit and organic yogurt. convenient location within 10 minutes walk to the tube.

Stayed in March 2024

Nothing really

Stayed here many times and find location , quality of rooms and cost all very attractive.

Stayed in March 2024

Bathroom tap, mattresses

Location, staff

Stayed in March 2024

The radiator in the bathroom was not working, we told the staff about the inconvenience and we were given a portable electric radiator, which unfortunately couldn't make very warm. It may happen and the staff tried to fix it as they could on a Saturday night, but perhaps a thorough check of the rooms before the guests check in is needed. Also, there was poor room-to-room soundproofing, and we were also next to the floor WC accessible by any guests or staff. The bathroom's window curtain hadn't been cleaned in a long while.

Very nice staff, available 24h a day. The position is good, both to be reached by car (just out of the London CCZ) and to reach the main attractions, with less than 10 minutes-walking distance from the nearest underground stations; the area has also many restaurants, pubs and cafés. The beds were comfortable, the room was provided with mini-bar and tea/coffee pot.

Stayed in March 2024

The room was very hot, I had to put the air conditioning on in February, but it was ok. The pipes did make quite a lot of noise when flushing the toilet, and the noise from the hallway was quite loud at times but none of this impacted my stay.

The staff were lovely, the receptionist was really friendly and helpful. The room was a good size, with plenty of storage space, tea and coffee facilities, a tv and a small fridge and the bed was pretty comfortable. The heat of the shower was good and the room was very clean. The property itself is on a quiet street in between Earl’s Court, Gloucester Road and High Street Kensington, so there wasn’t much noise from outside. There’s an elevator, which is always nice to see in a London hotel.

Stayed in February 2024

The lights shining from the phone deck at night are annoying. Had to cover the phone up!

This hotel is graded as 3 star but it's a little gem in a fantastic location. All the amenities of Kensington on the doorstep but handy for getting into London easily Lovely reception staff. Exceptionally clean rooms with everything you need including a mini bar! Very comfortable beds too

Stayed in February 2024

The decor in the bathroom was a bit tired but this didn’t detract from our lovely stay

Good location for our needs, very friendly staff. We only had an overnight stay so the comfortable bed was appreciated.

Stayed in February 2024