Reviews of Hilton London Olympia 4 stars
380 Kensington High Street, Kensington and Chelsea, London, W14 8NL, United Kingdom
#759 of 1,006 hotels in London
Guests' ChoiceReview score
Based on 2336 hotel reviews
7.1Score breakdown
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Cleanliness
7.6
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Comfort
7.6
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Location
8.3
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Facilities
7.3
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Staff
8.3
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Value for money
7.0
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Free WiFi
7.9
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Reviewed: 27 April 2024
Benjamin
United Kingdom1 review7.0“It was ideal for what we needed but I wouldn’t stay for any length of time.”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 1 night
- • Submitted via mobile
We had to pay £2 for the drinks in the fridge 1 sparkling and one still water, I’ve never had this before. The bed wasn’t particularly comfortable and there were no spare pillows. The shower was particularly small.
It was well furnished, we managed to get one of the new rooms. They were spacious and clean.
Stayed in April 2024
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Reviewed: 27 April 2024
David
United Kingdom3 reviews8.0“Met my needs and friendly helpfully staff.”- • Business trip
- • Solo traveller
- • Double Guest Room
- • Stayed 1 night
- • Submitted via mobile
Bed ok for 1 but it was a double room with a 3/4 size bed. Poor window seals and old DG so noisy particularly at 5am when bins emptied. Car park had limited spaces and very tight spaces,guess cars are larger than when built in the 1970's.
Location was good for me. On-site secure parking a plus. Good choice for breakfast.
Stayed in April 2024
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Reviewed: 25 April 2024
Abdul
Canada15 reviews8.0“Rate, Location and Easy Approach from Heathrow even on Public Transport”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 3 nights
- • Submitted via mobile
I don’t think there was anything like that
Location was great . Secondly many convenient stores and restaurants were just on walking distance specially Halal.Mainly Rates were reasonable . Right from the front of the Hotel take bus #9 or 27 to Picaddley Underground to Heathrow Terminals .
Stayed in April 2024
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Reviewed: 24 April 2024
James
United Kingdom4 reviews7.0“A fun stay made even more so by the friendly staff.”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 2 nights
We could not ask for a better location as visiting the Ideal Home Exhibition. The room was adequate and comfortable. The breakfast had a good variety, though food could have been warmer. It would be nice if porridge could be available.
Stayed in March 2024
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Reviewed: 23 April 2024
Joe
United Kingdom1 review8.0“Good price for the service”- • Business trip
- • Solo traveller
- • Double Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Bed felt rock hard.
Very nice clean and friendly staff. Tasteful decor.
Stayed in April 2024
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Reviewed: 23 April 2024
Cecilia
Hong Kong26 reviews3 helpful votes8.0“Hilton is a reliable brand.”- • Business trip
- • Couple
- • Double Guest Room
- • Stayed 5 nights
A good hotel at a convenient location on Kensington High Street, with easy transportation. Quality of food at the restaurant was good. There are good restaurants nearby.
Stayed in March 2024
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Reviewed: 20 April 2024
Carla
United Kingdom15 reviews8.0“Good value for money”- • Business trip
- • Solo traveller
- • Single Guest Room
- • Stayed 1 night
- • Submitted via mobile
Good breakfast and amazing location
Stayed in January 2024
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Reviewed: 19 April 2024
Cindy
Canada21 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Double Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Great location in kensington..lots of atores around, exvellent breakfas5 and lovely bar
Stayed in April 2024
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Reviewed: 19 April 2024
Ian
United Kingdom56 reviews3 helpful votes8.0“Good”- • Business trip
- • Couple
- • Twin Guest Room
- • Stayed 3 nights
The rooms are a bit tired.
Excellent breakfast and location as were working at Olympia
Stayed in January 2024
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Reviewed: 18 April 2024
Andrew
United Kingdom9 reviews8.0“Restaurant menu very good and cater well to vegetarians”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 1 night
- • Submitted via mobile
High cost of car parking
Close to the venue we were attending and had car parking available
Stayed in March 2024
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Reviewed: 18 April 2024
Lynne
United Kingdom3 reviews7.0“Acceptable for 1 night stay”- • Business trip
- • Group
- • Double Guest Room
- • Stayed 1 night
Only small downside was the bed pillows, extremely soft and a little uncomfortable but as I was only staying 1 night this wasn't a major issue.
On arrival for check-in I was advised by the reception staff that I had been upgraded to a Premium Room, this was a lovely surprise. Room was spacious and clean, view not so great but I was only staying for 1 night. Breakfast was lovely!
Stayed in April 2024
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Reviewed: 17 April 2024
Mohammed
Qatar33 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Twin Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Old
Clean
Stayed in April 2024
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Reviewed: 15 April 2024
Zoltan
Hungary20 reviews3 helpful votes8.0“A Hilton in London's heart, nice place to stay. Recommended.”- • Business trip
- • Solo traveller
- • Twin Guest Room
- • Stayed 4 nights
The London taxis/Uber/Bolt are not reliable, sometimes it's not easy to get a ride when you are in a hurry.
The location is perfect, close to the London Book Fair at Olympia.
Stayed in March 2024
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Reviewed: 13 April 2024
Brum2022
United Kingdom4 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Guest Room
- • Stayed 2 nights
No heating in the room the little radiator supplied was not suitable.
The Staff were extremely helpful
Stayed in March 2024
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Reviewed: 13 April 2024
Kaye
Australia33 reviews3 helpful votes8.0“Convenient and comfortable location in London”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 9 nights
- • Submitted via mobile
Room service had limited options and kept running out of stock. Beds are very creaky - I could hear when the people next door turned over in bed.
Spacious room, good location, loved the bar/lounge area. Bus stop at the front door direct to the west end theatres.
Stayed in April 2024
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Reviewed: 12 April 2024
Stephanie
Trinidad and Tobago9 reviews8 helpful votes8.0“Overall a very pleasant stay. I would be open to staying here again if I were to be in London.”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 5 nights
Unfortunately my bed was a bit noisy and slightly uncomfortable. It may be time to replace that particular bed, as every time I tried to adjust my body to get comfortable, I was met with creaking sounds.
The location was perfect for me. It was outside the congested tourist areas, therefore, relatively quiet. There were quite a few shops and restaurants in walking distance and nearby bus stops made it quite easy to get in and out of the Kensington area. As usual, the breakfast was plentiful and the staff were polite and friendly.
Stayed in April 2024
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Reviewed: 12 April 2024
Angela
United Kingdom5 reviews8.0“Hilton Olympia”- • Leisure trip
- • People with friends
- • Double Guest Room
- • Stayed 3 nights
- • Submitted via mobile
Having stayed in various hotels in London I found this one tired and in need of refurbishment. I was hoping to enjoy my stay more as its in walking distance to family who I visit regularly. The hotel on entrance I felt was faceless and tired. The room was dark and bed really uncomfortable as hard mattress. It's a shame as I needed a local hotel for future visits. Sorry Hilton!
Location for this trip ideal. Used the gym which was an added bonus.
Stayed in April 2024
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Reviewed: 10 April 2024
Aleksandra
Denmark15 reviews2 helpful votes6.0“Friendly staff but the room smelled like mold and had very poor sound insulation.”- • Leisure trip
- • Family with young children
- • Double Guest Room
- • Stayed 4 nights
- • Submitted via mobile
Mold on the ceiling in the bathroom, very dusty under the bed, smelled like mold in the room and very noisy from the street. We could hear ambulance and police many time in the night. We could also hear everything our neighbors were talking about - very bad sound proofing.
Friendly staff, good breakfast, fast check out
Stayed in April 2024
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Reviewed: 10 April 2024
Tacita
United Kingdom32 reviews2 helpful votes8.0“Perfect location. Slightly dated needs a bit of tlc but no complaints for one night”- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 1 night
- • Submitted via mobile
Dated and very hot. Noisy room as we were not in the membership for the Hilton as we found out as we checked in and asked to look over the road facing Olympia 🥴 they get the quiet side
Perfect location as we had an event at the Royal Albert Hall
Stayed in April 2024
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Reviewed: 9 April 2024
Matthew
United Kingdom4 reviews8.0“Comfortable, great staff and excellent breakfast, would definitely stay again”- • Business trip
- • Solo traveller
- • Double Guest Room
- • Stayed 2 nights
The pillows were very soft would have been great if not feathers. There was hardly any headroom in the shower due to the low ceiling but these are minor issues for such a comfortable room
It was my second stay at in two weeks and the room for my second visit was a refurbished room, much better than the first. The bed was firm which i like and the TV large and the climate control was excellent
Stayed in April 2024
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Reviewed: 7 April 2024
Patsy
United Kingdom54 reviews9 helpful votes6.0“Okay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Dated and noisy
Breakfast was excellent
Stayed in April 2024
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Reviewed: 5 April 2024
Maja
Croatia14 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast should be better at such a hotel.
Great location, with a bus stop by the hotel. Bathroom could use some upgrade, otherwise room was big and comfortable.
Stayed in April 2024
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Reviewed: 5 April 2024
William
United Kingdom13 reviews7.0Good- • Leisure trip
- • Couple
- • Double Guest Room
- • Stayed 1 night
- • Submitted via mobile
No allergy information on breakfast foods
Staff were really good
Stayed in April 2024
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Reviewed: 4 April 2024
Aoife
Ireland2 reviews8.0“Close to public transport, substantial breakfast included, clean and comfortable room and good price”- • Leisure trip
- • Family with young children
- • Double Guest Room
- • Stayed 2 nights
- • Submitted via mobile
Close to public transport, substantial breakfast included, clean and comfortable room and good price
Stayed in April 2024
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