Hall Street,, Long Melford, CO10 9JQ, United Kingdom
#3 of 5 B&Bs and Inns in Long Melford
Guests' ChoiceBased on 149 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 6 March 2024
Johnnie
United KingdomCan't think of anything!
Booked a room with our little dog between xmas and new year, Immediately greeted by very friendly manager who spotted our faces fall when told there was "some trouble with the heating in the room you've booked".... "but don't worry" he said "we've upgraded you to the suite"...PERFECT! And what a lovely suite it was, very quaint, copper bath in the bedroom, large modern shower room, and a separate sitting room, delightful. Had a lovely meal in part of the restaurant where dog was allowed to join us and spent rest of evening in the friendly bar, altogether a lovely experience.
Stayed in December 2023
Reviewed: 13 February 2024
Lisa
United KingdomNothing
The bath in the bedroom was gorgeous, bed was huge, shower was amazing. Food was so good and all was really reasonably priced.
Stayed in December 2023
Reviewed: 2 January 2024
Andrew
United Kingdomw
Stayed in December 2023
Reviewed: 10 December 2023
Shaun
United KingdomThere was a very annoying banging door all evening just below our room.
Room was luxurious with gorgeous hot bath and comfy bed. Dinner was good. Would have liked more choices at breakfast.
Stayed in December 2023
Reviewed: 18 November 2023
Robin
United KingdomHot tap plumbed in the wrong way, scolded ourselves first time using it. Room was cold, warmed up after a while, but radiator was inadequate for the size of room.
Pretty much everything. Staff were excellent, room was lovely, bed super comfy and breakfast first rate!
Stayed in November 2023
Reviewed: 9 November 2023
James
United Kingdomlovely staff
Stayed in November 2023
Reviewed: 2 November 2023
Claire
United KingdomFriendly staff
Stayed in October 2023
Reviewed: 20 October 2023
Clare
United KingdomPillows were uncomfortable.
Friendly staff and clean room. Well furnished.
Stayed in October 2023
Reviewed: 18 October 2023
Paul
United KingdomNothing
Relaxed atmosphere very well maintained with great staff
Stayed in October 2023
Reviewed: 7 October 2023
Ian
New ZealandNothing
Comfortable and well-equipped room. Helpful staff.
Stayed in August 2023
Reviewed: 6 October 2023
Sara
United KingdomStunning room, amazing en-suite. As a single female I was made to feel safe and welcome.
Stayed in October 2023
Reviewed: 23 September 2023
Malcolm
United KingdomLocaton was good. S dissappointed to be told 1 day before arrival that resturant closed . However they did make us a reservation at another pub. Cooked breakfast not available till 09.00 was laso a draw back.
Stayed in September 2023
Reviewed: 18 September 2023
Claire
United KingdomReally lovely 1 night stay in a cosy room with a very comfortable bed. Great location, staff snd restaurant. I’d highly recommend.
Stayed in September 2023
Reviewed: 17 September 2023
Nick
United KingdomNot convinced paying extra for Tea at breakfast is something that should be welcomed!
Cooked breakfast was excellent and service was friendly, helpful and personable. Bedrooms were comfortable if a little quirky (historical property) and a good shower. Double rooms with only one chair always annoy me personally. Unfortunately the restaurant and bar were closed during our stay (Mon/Tues) but alternative venues were available nearby. The manager was extremely welcoming and personable but the property is up 'For Let' so I'd do some checking before booking over the coming months.
Stayed in September 2023
Reviewed: 16 September 2023
Sandra
United KingdomEverything was perfect for our stay.
Breakfast was nice and all the staff were very helpful and very friendly.
Stayed in September 2023
Reviewed: 15 September 2023
Mike
United KingdomNice room and
Stayed in September 2023
Reviewed: 11 September 2023
Michael
United KingdomNothing
The Accommodation. The staff
Stayed in September 2023
Reviewed: 26 August 2023
Becky
United KingdomNothing, it was all fantastic.
Cosy bar, stylish but homely restaurant, fantastic food, great rooms.
Stayed in August 2023
Reviewed: 23 August 2023
Helen
United KingdomStaff were a little slow
The room was lovely
Stayed in August 2023
Reviewed: 19 August 2023
Nelson
United KingdomVery uncomfortable bed and pillows. The pillows need replacement.
Location
Stayed in August 2023
Reviewed: 19 August 2023
Robert
United KingdomPretty much everything, the location the quality of the room. The welcome and friendly helpful staff.
Stayed in August 2023
Reviewed: 18 August 2023
June
United KingdomThe Swan unfortunately cannot help it's location which is the same as every hotel and pub with rooms in Long Melford as the road is surprisingly extremely busy and fast at night. Maybe some double glazing might help but we like to have the windows open. On the website there was no mention of breakfast, on check in we were given a breakfast list to choose from if we wanted ,to be filled out by 8pm which was fine . I think this needs to be on the website as we were a bit put off by when booking and thought we would have to find a cafe nearby. Also think it should include tea and coffee as costing £12 although very nice and very large( 2 rounds of toast included) felt penny pinching. Also a tip ,the pastries are 3 large ones for one, so in hind sight could have been shared .
Plenty of parking on the street outside. Our room was spacious with a super comfy bed and linen. Large towels and great shower. Nice touch of bottled still and sparkling water in the room with tea and coffee making facility. Lovely rear garden. Good breakfast. The staff were very attentive and helpful throughout our stay.
Stayed in August 2023
Reviewed: 17 August 2023
Jon
United KingdomUnfortunately the road is quite noisy
Beautiful room, lovely breakfast and great staff
Stayed in August 2023
Reviewed: 30 July 2023
Wayne
United KingdomNothing
Everything Stunning location, room, food and staff
Stayed in July 2023
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