Longueville Road, Saint Helier Jersey, JE2 7WF, United Kingdom
#20 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 252 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
8.8
Facilities
9.2
Staff
9.8
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 17 June 2022
Larry
CanadaTook a long time for hot water to come in the shower and the flow was not strong.
Staff very friendly and accommodating. Breakfast selection was excellent. Dinner was awesome. Lunch was perfect.
Stayed in June 2022
Reviewed: 14 June 2022
Paul
United KingdomNothing!
beautiful traditional Manor House, very clean and tidy with large garden and grounds that extends far behind the house
Stayed in June 2022
Reviewed: 11 June 2022
Justine
United KingdomNothing at all. We couldn’t fault it.
Everything about our stay was perfect. The grounds and setting are spectacular. The food is amazing with many ingredients grown on site and others locally sourced. The choice of wine is impressive with an on site, spectacular wine cellar. The hotel itself is luxurious and fabulous and the staff and service, honestly second to none. The staff are well-trained in silver-service, very attentive and polite, but also warm and friendly too, so the experience isn’t stuffy or overly formal. We enjoyed our early morning swims in the heated pool. The whole experience was extremely therapeutic. We absolutely loved our stay and we would definitely return. We think it’s the best hotel in Jersey.
Stayed in June 2022
Reviewed: 9 June 2022
Shahid
Saudi ArabiaBreakfast was not available before 8 am and dinner closed at 9 Not expected from a 5 star facility at this price
Staff very helpful
Stayed in June 2022
Reviewed: 8 June 2022
Peter
United KingdomVegetarian main course in the restaurant . My wife felt it was a poor dish that fell well short of what she expected.
Nice room .. excellent service …. good leisure facilities
Stayed in June 2022
Reviewed: 6 June 2022
Martin
United KingdomThe decor and feel of the hotel were fantastic and the service was outstanding. been to many hotels around the world is this is very near the top!
Stayed in June 2022
Reviewed: 4 June 2022
M
United KingdomThe rooms are not the best. They need a bit of updating, the bed especially, it was too small and quite uncomfortable. You can hear what’s going on in the rooms next door and upstairs- floorboards are creaky, very thin walls and double glazing not good quality as could hear road noise outside.
The staff are some of the best I have encountered- they are as asset to the hotel, really lovely people. Love the pool area and facilities. Breakfast absolutely wonderful, love the food and the bar menu is fab too, best cocktails. Beautiful grounds and building.
Stayed in June 2022
Reviewed: 30 May 2022
Scot
United KingdomBreakfast was superb and we really liked being served at the table Dinner was amazing every evening. Faultless service. Excellent attention to detail at all times.
Stayed in May 2022
Reviewed: 30 May 2022
Maureen
United KingdomNothing.
Lovely welcome. Extremely friendly staff. Great service. Delicious food. Lovely accommodation.
Stayed in May 2022
Reviewed: 24 May 2022
Gen
United Kingdomhaving to leave!
absolutely everything! the staff were incredible and the hotel extremely comfortable, tastefully decorated and well maintained. the food was fantastic also, staff couldn’t do enough for you. they made me feel very special on during birthday celebrations.
Stayed in May 2022
Reviewed: 23 May 2022
Gareth
United KingdomThe staff are super friendly, very helpful and very professional. The hotel is stunning, inside and out. We especially like the Oak room in the restaurant. The food is first class and the bar service is impeccable
Stayed in May 2022
Reviewed: 21 May 2022
Kevin
United KingdomNothing
Everything and everyone from the waitresses and waiters to the management
Stayed in May 2022
Reviewed: 18 May 2022
Christopher
United Kingdomnothing to say on this!
Very friendly staff, nothing too much trouble. Fine dining at its best. Relaxing stress free environment. the quality was consistent throughout.
Stayed in May 2022
Reviewed: 17 May 2022
Jill
United Kingdomwe love tennis and played on the court which does need a bit of attention . The gym could be a little bigger
room upgrade on arrival and the room was fabulous. Very comfortable ! restaurant dinner also fabulous ( although expensive ) Breakfast wonderful what made this hotel so good for us were the staff , friendly and helpful across the whole hotel .
Stayed in May 2022
Reviewed: 15 May 2022
Nick
United StatesBreakfast average, coffee poor. Sommelier assumed we were idiots & spoke about wines without checking whether we knew anything.
Dinner-food excellentl.
Stayed in May 2022
Reviewed: 10 May 2022
Paul
United KingdomThe only negative comment that we would make is that the TV in the bedroom was very small. I think that these days one would expect a much larger screen. We watched a foreign film that had subtitles and they were extremely difficult to read!
Food was excellent. All staff very friendly, polite and helpful. Grounds were very nice. It was our wedding anniversary and our stay made it a special occasion.
Stayed in May 2022
Reviewed: 9 May 2022
Stacey
United KingdomAll was 1st class!
The most amazing hotel! The staff, the food, the gardens! Cannot fault this hotel! Loved it we shall return soon .
Stayed in May 2022
Reviewed: 9 May 2022
Colin
United KingdomNothing
Everything
Stayed in May 2022
Reviewed: 8 May 2022
Amanda
United KingdomWe loved this hotel ! If we could make a suggestion, we have an electric car and given the way forward for the future, felt that the hotel would benefit from some rapid EV charging points as the island as a whole was sadly lacking in this facility.
The hotel was fabulous. Staff were very welcoming and friendly. Nothing was too much trouble. Room was very comfortable and clean and we were upgraded to a garden view overlooking the pool, as it was our Ruby wedding anniversary. Food was excellent both breakfast and dinner.
Stayed in May 2022
Reviewed: 3 May 2022
Gaynor
United KingdomDinner was over priced.
Great choice at breakfast.
Stayed in May 2022
Reviewed: 16 April 2022
Roy
United KingdomAll the gold standard, staff were the best I have ever experienced.Rt
Stayed in April 2022
Reviewed: 15 April 2022
Andy
United KingdomFantastic restaurant, world class wine cellar, friendly staff.
Stayed in April 2022
Reviewed: 3 April 2022
Elizabeth
United KingdomThis hotel is on par with some of the best hotels in the world which we’ve been fortunate enough to stay in
Stayed in April 2022
Reviewed: 21 March 2022
Paul
United KingdomWe cannot think of anything!
The Longueville Manor is a quality hotel, made possible by the warmth, friendliness and efficiency of every member of the team. The staff are simply exceptional. Secondly, the hotel’s cuisine - for all meals - is first rate; fresh quality produce, cooked to perfection and well presented. Thirdly, the grounds of the hotel offer a very relaxing stay; beautiful gardens and woodland, swimming pool and spa. The hotel is less than 5 minutes walk from the local bus service, which connects to all parts of the Island.
Stayed in March 2022
Reviewed: 4 March 2022
James
JerseyEverything. Wonderful service and experience from when we walked through the door and were greeted by smiles and mocktails, throughout and until the minute we were leaving. Stunning venue and the interiors. Family pets friendly. You get the feeling where the staff really care. totally recommended.
Stayed in March 2022
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