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  5. Reviews of The Lord Street Hotel; BW Signature Collection

Reviews of The Lord Street Hotel; BW Signature Collection 4 stars

178 - 180 Lord Street, Southport, PR9 0QG, United Kingdom

#3 of 19 hotels in Southport

Guests' Choice

Review score

Based on 2222 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    this is a place to never leave
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    it was the equivalent of the midland in manchester

    staff were amazing, not in any particular order, chris night porter, jade on reception very helpful, tibu restaurant, grace n amazing young lady restaurant manager, liv, very amusing. micheal, this young man brilliant, can step into anything and resolve, house keeping, would marry them. staff were trained impeccably

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Lovely stay once again ! 😊😊😊😊😊
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all is great

    Love this hotel we have stayed here lots of times , great location friendly staff very clean.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Pretty good Sunday night stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar area could be very noisy , it was pretty boisterous when we were there and that was a Sunday !

    Good location on main thoroughfare and had own car park

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Nice hotel, I would stay here again but ask for a room on the first floor.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Our room was on the third floor but the lift only went to the first floor, so we had to lug our suitcases the rest of the way up two narrow stair cases. This would be ok for younger people, but at 71 years I found it difficult. Breakfast was in it's sister hotel across the road from this hotel.

    The room was very nice and the hotel facilities were good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    We were above the bar area and on one night ,not weekend, the noise was loud and continued untill 12.20am. This spoiled our stay. We were assured this was not the norm. Our room was 110 you can ask for a quieter room if wishing to stay at the lovely hotel.

    The hotel was lovely the staff were great and very helpful. The location of the hotel is good on lord street close to the town centre. The decor in the room was tasteful and the bathroom had a big walk in shower. The beds were comfortable and the room was clean. Maid service made the beds and changed the towels daily.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    n/a

    clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Good room
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Room lovely not enough tea coffee asked for more they sent a enough milk for one drink the breakfast at bold was good quality but cold both morning a put off

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was cold

    Very nicely decorated to a high standard Checking in reception staff was very good and informative

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was far too hard and all 4 pillows were very lumpy and very uncomfortable. Far too many emails from the second I booked the room. States parking is on sight but don't get told there's a charge till booked. You do get a discount to £8 for 24 hours for staying at the hotel but then get charged a extra 20p for convenience. Items cold and missing on the breakfast on the first day. Told the girl serving who asked if we could speak to her manager as she was worried about to being shouted at and crying again by the chef.

    Great location. Room was big and modern decor. Great breakfast on the second day unfortunately not on the first day.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Great stay as always
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Damaged ceiling and wall needed cleaning and painting

    Great location, great staff and comfortable stay

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Fabulous time
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Locality cleanliness have stayed before

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Great over night stay with family for my daughters bday
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely hotel clean tidy a friendly staff close to shops an a leisure things.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Fabulous just hot rooms
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Only downfall but wouldn’t change our stay is the rooms are roasting even when turned down or off but other than that we still slept well.

    We have stayed a few times first 9 of us then 6 of us it’s fabulous!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Restful Stay at Lord Street Hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows could be firmer

    2nd time we have stayed, we got a deluxe king-size room and bed was great. Room was spotless, reception staff on check in was lovely. We paid for breakfast at the bold for the next morning as an extra on check in, it was lovely. Location ideal. No noise issues as our stay was mon & Tues. Shower not very powerful but enough to get a shower. We had a lamp not working and house cleaning brought a bulb straight away, but found that it wasn't the bulb. On our return to the room it was fixed, all staff we met were friendly.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Advertised as a hotel, but really a pub/sports bar with rooms. Although rooms were lovely, not made clear on booking that breakfast was over the road at The Bold hotel!

    Good location with pub attached on one side and lovely at deco style restaurant other side. Lovely room.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Michael Rigby
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I paid an upgrade for a deluxe bed. It was just 2 singles pushed together. We kept slipping down the middle.

    Great staff. Amazing location. The bar below was good. The Irish pub attached was really fun and the nice bar to the left was a good hige end spot.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    very pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    We usually sleep with windows open, but the noise from the extractor outside our room was very loud.

    the bed was very comfortable

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Good, but.....
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    We stayed on a Friday and Saturday night, our room was above the Irish bar below and on both nights we were kept awake with very loud music. Had we been told about this when we booked, we would've asked for a different room. The shower in the room was not good, very low pressure.

    Location is perfect, room was spotlessly clean, bed comfortable.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Lord street hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Im a regular to this hotel. The decor was lovely as always. Very modern. My room was very clean too. They have excellent standards there.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Great staff and location!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s useful for other people to know it can be noisy due to the bars linked to the hotel. I was in room 109 and it was very loud, particularly on Saturday evening. I was fine with it as people were having a great time, but worth knowing if you are a light sleeper.

    The staff were fantastic. Location perfect, exactly where I needed to be. Spacious room and clean.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect.

    Amazing staff kind and informative, luxurious environment with quality fixtures and fittings, great location, and value for money with added extra savings would highly recommend.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Excellent bar service, best cocktails in southport, best pornstar martini cocktail.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Relaxing with a nice atmosphere
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like

    Everything. Staff are friendly facilities are very luxurious. Great location

    Stayed in February 2024

  • Reviewed: 16 March 2024

    10
    Would definitely stay again. Great hotel. Perfectly located for a wonder round Southport.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t find anything from this visit.

    Easily accessible. Friendly greeting at reception. Clean tidy room. Great soundproof. Spotlessly clean room and bathroom

    Stayed in March 2024

Showing 1 – 25

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