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  5. Reviews of New Sunset Square Eastbourne 2 Bed Apartment, Long stay welcome

Review score

Based on 39 apartment reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    7.9

  • Value for money

    8.1

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The sofa bed was small. The rusty radiators and draining board. Not enough comfy seats for 6 people, had to use dining chairs.

    Great location. The two double beds were comfy.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    9.0
    Worth staying
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 16 nights
    • Submitted via mobile

    The sofa bed in the lounge isn't comfy at all although was made more bearable using the plethora of cushions in the apartment!

    Lovely large apartment with 1 bathroom and 1 ensuite shower room. Kitchen had enough equipment and had a washing machine. The bed was super comfortable and both bedrooms had ample storage and really cool led light strips under the window sills!. Location is excellent. No private parking but plenty of paid parking and unpaid parking although in high season the free parking is probably harder to find but in February it was fairly easy for both myself and my husband to park from 2.30pm onwards. It is a basement flat with about 6 steps up to the main door, then go through the door on the right, turn left for a few steps and find the basement flats door on the right. This leads to a fairly steep flight of 13 stairs. This is flat 2 so turn to the left walk a couple of steps and the flat is there. The flat is lovely and warm with efficient heating. Noise from other flats or outside wasn't an issue. We wouldn't hesitate to stay again.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Very spacious b asement flat in interesting part of the seafront,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It is downstairs in the basement so the.light isn't great if you are around all day, the access is ok but as it is downstairs it is worth knowing if you have any access issues. I was a bit worried that it might be noisy as people can walk right past the bedroom windows but it was fine (quiet time of year though).

    Really great place, right on the seafront, large and well stocked, beds were great and showers with good pressure and temperature. Easy arrangements to get in and clear messages from the owners. There are plenty of take aways and some fantastic local shops nearby to get all the bits you might need. For size and number of bedrooms and bathrooms (2 of each) it was great value . I'd definitely study again

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Perfect if a little uncomfortable in the evenings
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    As it’s a basement apartment the stairs were a little difficult with a little child and a buggy, the sofa was also very uncomfortable to sit on so ended up using the dining chairs instead

    Perfect location right on the beach front and close to the town centre. Also loads of space in the apartment and perfect for a family get away

    Stayed in December 2023

  • Reviewed: 22 January 2024

    9.0
    Great apartment would recommend for anyone visiting Eastbourne
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Ideally closer free parking

    Lovely property, Great location, Easy to access

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Good sized apartment in excellent location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen. Cooker was past it's sell by date and difficult to use as all indicators on knobs have been rubbed out over time.

    Good sized apartment with excellent heating and bathrooms.

    Stayed in January 2024

  • Reviewed: 11 November 2023

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    The bed were a bit low for me . As an older person .

    Easy to get to & near the pier .Large living room .

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    A nice spaceous appartment but it just wasn't comfortable, so disappointed over all.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Host didn't contact us with check in details until the day of travel and this caused me a lot of stress. I even contacted booking.com to try and resolve this as the host was not answering texts or voice mail. The host did not get back to booking.com either. The appartment was down a steep, narrow staircase. Not easy to manage with suitcases. The beds were very low and difficult to get out of for a mature lady ! The lounge/ dining area was very basic. The dining chairs were just wooden fold ups and the sofa was an old style sofa bed with an extra wooden rocking chair, so no comfortable places to sit and relax. This I feel spoilt our experience.

    Location was good on the seafront. Large space. Nicely decorated bathroom and ensuite. Very warm appartment. Adequate kitchen.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    7.0
    The hosts were lovely, checking in on us throughout our stay. Apartment was spacious and well equipped with everything y
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only negatives about the property was there was quite a bit of noise from the road as it’s quite busy all the time, and the sofa was most uncomfortable could benefit from a new one.

    The apartment was well equipped and warm.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Noisy neighbours upstairs

    No

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Good value and comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    As it’s lower ground it smelt a little damp

    Good location and warm

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    It is good if you don't mind staying in a semi-basement with bit of sewer smell.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    It is a semi basement - a bit dodgy when access to it inside the property. Also because of that the ventilation isn't great as not advised to open windows. There is sewer smell particularly noticeable during the night. Uneasy to find a public-free parking place nearby.

    Convenient location, very close to the beach. Flat is clean and well-equipped. Spacious

    Stayed in August 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    All the stairs to get down with young kids isn't nice

    Plenty of room

    Stayed in August 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The area is run down. Quite a lot of street noise.

    On the seafront. Easy walking distance to town. Hosts are helpful.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The fire alarm going off repeatedly at 01:30 hrs which interrupted our sleep and then we couldn't get back to sleep.

    The location of the flat very spacious.

    Stayed in June 2023

  • Reviewed: 20 May 2023

    7.0
    Excellent value in a convenient location
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    WiFi code did not work

    Location cost accessibility

    Stayed in May 2023

  • Reviewed: 4 December 2022

    9.0
    Good and comfortable stay
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The fact that we didn’t know till last minute that it was a basement flat down a steep flight of steps and we couldn’t see anything out the windows and light was quite limited too. Phone signal was a problem and no internet which was pointed out beforehand and we were offered compensation for this.

    Good location, very modern flat and clean and comfortable even left us wine and chocolates!

    Stayed in December 2022

  • Reviewed: 13 March 2024

    1.0
    Avoid at all costs, terrible experience!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    The apartment was dirty. When we arrived, there were dirty towels on the floor, used cups of coffee on the counter, half drunk bottles of soda, open food in the fridge, and the sheets smelled as if they had been slept on. The sofa bed was too small to accomodate two people we ended up not staying there. We contacted the property and they did not pick up the phone or reply to our email. Still have not received a refund!

    Stayed in March 2024

  • Reviewed: 21 December 2023

    5.0
    Good location and spacious property but with a few minuses
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Sewer smell all through the property. VERY uncomfortable sofa. Hard to access with young child, pushchair and luggage as in basement with steep narrow stairs and a fire door to try and manage.

    Very spacious, clean and tidy. Very well equipped. Great location (but can get a bit noisy). Easy check in and all instructions provided.

    Stayed in December 2023

  • Reviewed: 17 October 2023

    10
    A cozy stay , on the coast
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We didn't personally have any issues.

    The rooms were lovely and comfortable, living room was spacious with plenty of room for us to have an evening together, playing a board game or watching a film , you can see the pier from just outside the apartment . The town centre was about 10 minute walk away. And having your own kitchen so you don't have to rely on takeaways was great . We would 100% stay here again

    Stayed in October 2023

  • Reviewed: 3 October 2023

    1.0
    Try to contact with landlord but no one answer it.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 13 nights

    the flat was in the basement, the fire door doesn't close thus a lot of fly get into the flat.

    location near the sea front

    Stayed in July 2023

  • Reviewed: 9 August 2023

    6.0
    On the whole a reasonable apartment with several mostly minor problems.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    The TV worked on the 1st night but didn't work for the following 6 days. This was reported on day 2. The exhaust fan in the back bathroom didn't work which left the walls, sills and clothes feeling damp. The towels never dried completely. The bedroom felt damp. There was no clothes airer/horse. We were unable to open any windows to allow some fresh air. It is a basement apartment with no outlook.

    Great location.

    Stayed in August 2023

  • Reviewed: 31 May 2023

    6.0
    Lovely basement apartment, not really suited to families with buggies.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Although it says on the apartment listing 'Free public parking is possible at a location nearby', we did have to drive around 4 or 5 times without finding anywhere to park. So be mindful of this and allow plenty of time to find parking on arrival. Eventually, someone pulled out of a space a few streets away, but I have to admit it was tough walking to the apartment with 2 kids and all our luggage. If you have a suitcase with wheels, this will benefit you in case you do have to park a bit of a way away. Once we eventually got to the apartment block, the main building is a little dated and run down, which was not the most positive first impression. We then realised we'd not been provided with the apartment number. I scrolled through all my email confirmations but couldn't find any details and once we obtained the key from the security box, it had nothing written on it either. Just I was about to start trying my key in different apartment doors, a man came into the block and I asked him if he knew which flat was the holiday rental. He explained that his family also had difficulty finding their apartment and suggested our apartment might be the one opposite theirs. Thankfully, it was. We then discovered our apartment was located in the basement, again no mention of this on the paperwork, and we had the task of getting the luggage and baby buggy down the stairs to the basement, which was a struggle. Also, due to the fact that the apartment is in the basement, there's sadly not much of a view. I really do think the fact that it is a basement flat, should be made clearer on booking.com. In the apartment, the carpet could do with replacing as it was quite old and threadbare in places, but other than that it was a lovely apartment. The WiFi provided only really worked in the living area and didn't quite reach the bedrooms, but that was fine.

    This apartment is conveniently located on the sea front, walking distance to the pier and local shops and restaurants. The apartment itself is nice and spacious with all the amenities you could possibly need. We appreciated the effort that had gone into making it homely. It was clean and nicely furnished, although some of the furniture was a little old (drawers getting stuck etc). Lots of basics were kindly provided, tea, coffee, sugar, cooking oil, a bag of ice in the freezer, complimentary biscuits, all things we appreciated. We had a comfortable first night's stay and made good use of the kitchen and dining areas for breakfast the next morning. It was nice of the property owners to send us a little message, just to check in and see if we had a good first night's stay. We thought this was lovely of them and really appreciated it.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Basic apartment in good location
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Indoor furniture very basic. Sofa and beds were very uncomfortable. We were not told the apartment was in the basement and access was via very steep staircase. Building is old and smells of damp.

    Great location

    Stayed in May 2023

Showing 1 – 25

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