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  5. Reviews of Lugger Hotel ‘A Bespoke Hotel’

Reviews of Lugger Hotel ‘A Bespoke Hotel’ 5 stars

Portloe, Portloe, TR2 5RD, United Kingdom

#2 of 2 hotels in Portloe

Guests' Choice

Review score

Based on 874 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    Lovely place very comfy staff brilliant and fab brekky!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Supper Friday night wasn’t great- Thai mussels were so salty and my pork tenderloin turned out to be a pork loin - very different!

    Breakfast was brilliant and staff couldn’t be nicer and more helpful

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    A real find
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed a little hard. But perhaps that’s age !!

    Location - exceptional. Staff terrific. Food first class.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Wonderful location and a charming receptionist (Alison) .
    • Leisure trip
    • Couple
    • Beach Cottage
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was extremely poor, as former hoteliers ourselves I would have been embarrassed to serve such an offering!

    The cottage was absolutely beautiful, fantastic to be so near the sea. So relaxing and peaceful.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Enjoyed it very much. Excellent helpful staff and fun watching the lobster fisherman launching and brining in their catc
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    All pretty good. Watch out for service charge added to bill

    Location and good room with an excellent view

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Overall We enjoyed our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were disappointed with our bedroom .We were told we had an upgrade but it was at the back of the hotel with a very small window and very dark and gloomy. The room itself was comfortable

    Wonderful location at harbour edge with a beautiful dining room overlooking the sea. Very friendly and helpful staff. Delicious food. Both breakfast and dinner.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    A perfect way to break up our coast path adventures.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The flexibility of the staff who were happy to work to our unusual schedule and requirements.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The decor is not particularly chic but it’s still nice.

    Nice location.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Very,very, nice.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing is the car park isn’t very big but there isn’t anything they can do about it, you just have to be careful.

    We have been before so new what to expect, not disappointed. We took our dog this time she enjoyed it everything was there for her bowls treats towels you need to take food. They love dogs.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Apart from the above and we believe our feedback will taken onboard by the owner, we will be back and will bring family
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    My breakfast was cold, in the fact that the sausage cold, clearly pre cooked but not warmed up completely, black and white pudding were not completely cooked, therefore, unable to eat as well as being served on a cold plate. Second breakfast ordered was Eggs Benedict stated it would be delivered with ham, unfortunately it was delivered with bacon, hollandaise sauce tasteless, muffin soggy, (from poached eggs that had not had the water drained off before putting on the muffin), also served on a cold plate.

    Location was superb, certainly worth paying for a partial sea view. Excellent that the dinner and breakfast menus are changed daily, this was above and beyond and welcomed as we stayed for 2 nights. I must say having been to Northcote and The Black Swan both Michelin starred establishments, who did not change their menus and unfortunately we had to have a ‘fixed’ menu. Evening meals served on warmed plates. We believe our feedback will taken onboard by the owner, who we saw at the hotel, who also seems so passionate about his business, as he clearly has a hands on approach, in fact there was a delivery of logs for the fire, which was dumped by the delivery driver at the entrance to the hotel, within minutes the owner changed his smart business jacket to a jacket and started to move (probably a tonne of fire wood), with a wheelbarrow. Superb! All of the staff were friendly and appeared to enjoy working at The Luggers! This clearly comes from the top.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Enjoyed our stay in a beautiful location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    I was expecting a room within the hotel, so was rather disappointed when we were taken to our room in the Old Boat House. It is situated very close to the hotel, but down several steps which are not easy if you have any problem with mobility. This is not advised in the hotel information.

    Room was cosy and clean with good view of the sea. Enjoyed a relaxing drink in the lounge, where there was a log burning stove which was welcome on a chilly day. Meals were very good and all the staff friendly.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    What a great find, we will be back
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    friendly staff, beautiful location, superb food

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Will definitely return.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Some have commented on narrow lanes and tight car park. We had no trouble in our family sized estate. Perhaps keep in mind It is an ancient fishing village in Cornwall and smallness is part of the charm.

    A magical location, sea views, comfortable well appointed room, lovely friendly staff, excellent food.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location fantastic for coast path, relaxed atmosphere. Friendly staff. Food excellent.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff and fantastic food. Had a lovely time.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    A delightful stay in a friendly and comfortable hotel. The best of Cornwall!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car park tested my skills !

    Stunning location and can imagine the smugglers!!

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The whole experience was delightful. Fantastic situation right on the slipway. The staff were warm and welcoming and as a lone diner both the waiting staff made sure I was ok throughout my meal. Much appreciated. Little extras like the Amuse Bouche and a hottie in the bed. The evening meal was delicious. Well thought out and presented.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Stunning quiet location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Couple of room items a little tired and carpet is probably due a clean.

    Beautiful location. Excellent food and drink. Will definitely look at stopping again. Better price on a Sunday.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Restaurant was very expensive and because it is quite isolated, there is no choice!

    we had been here before - beautiful spot

    Stayed in December 2023

  • Reviewed: 14 January 2024

    9.0
    Great getaway in quant location
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee/ tea in room , absolutely awful

    Gorgeous, clean very relaxing

    Stayed in December 2023

  • Reviewed: 6 January 2024

    7.0
    On the main a lovely experience but food choice limited and quite expensive.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    One of the members of staff was quite grumpy and unwelcoming. Menu choice a little limited.

    Location and decor.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    A wonderful hotel so clean and staff were lovely
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Service charge and extra charge for breakfast.

    A beautiful location

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Beautiful place that's nearly got it right!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights

    Being railroaded into additional cost for the Christmas package. The food needed the option of side dishes so that having a particular vegetable didn't preclude one from ordering that dish. One of the waiting staff couldn't speak English.

    The room was lovely with plenty of space and a really good shower. The hotel is in a stunning location looking out to sea. The food was very good although there are a couple of suggestions for improvement below.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Food and location

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Lovely hotel in amazing location. Staff are very helpful and friendly. Food was great. Worth a vi
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Nothing.

    Stunning location in quaint Cornish village.

    Stayed in December 2023

Showing 1 – 25

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