Layout of shower and bathroom was odd but otherwise no issues.

Location was perfect. Rooms and bed were very comfortable. Staff were very helpful and kind.

Stayed in May 2024

Unfortunately no restaurant for breakfast which will have an impact on my decision to book for my next trip to London.

The staff were excellent from booking stage until we checked out! Hotel well located for our needs and clean. Nice quiet rooms.

Stayed in May 2024

The only criticism would be more mirrors/better lighting

Very clean and modern, great location

Stayed in April 2024

All was fine for what we needed - minus housekeeping walking into the room in the morning before checkout before either of us could get to the door to answer.

Stayed in April 2024

The room we stayed in had an odd layout which we did not expect, toilet & shower were separate with a sink in the middle of the room & bed facing away from the door (feng shui was off!).

The hotel staff were helpful, kind & attentive. Going out of their way to assist & make the stay pleasant. The location of the hotel is very ideal, right by Hammersmith & City line as well as the underground (can get to anywhere in London).

Stayed in April 2024

I had booked a superior room on booking. Com If that was superior room we got in the basement I would not like to see basic

Location was excellent short walk to Eventim

Stayed in April 2024

Room is equipped well, only downfall was I didn’t realise how small the room was going to be. Other than that, excellent.

Very close to the car park, which is just right over the road. Staff were very friendly. Close to everything we needed to be near.

Stayed in April 2024

It would be great to have breakfast as an option.

Room was on the smaller side, but modern, very well laid out and comfortable.

Stayed in April 2024

There could have been plug socket on both sides of the bed! It was a little noisy in the morning time but that was just due to our room being at the front of the hotel!

Location was great for us as we were attending a concert in the Evetimapollo! Staff were super friendly and accommodating!

Stayed in April 2024

The property was clean enough but there was a couple of things not spotless but we told the hotel staff and they sorted this out. There could do with a few minor room adjustments: a bedroom bin, a hand towel for the sink and a proper mirror that is not above the kitchen sink as you cannot get to it properly to do your make up or skincare. There is also no air con, we opened the window so it was fine. Apart from these little things it has everything you need.

Location was perfect for the Eventim apollo. We drove from outside of London and it was really easy to find. The parking over the road states £57.50 for 24 hours but if you book online it’s £20! So that was really convenient and a bargain. The staff are super friendly and tell you information about the area. Your room key gets you discount at local restaurants and cafes which is fab. The price for the stay was really good for London. We will definitely be using this hotel again if we ever go to the Apollo again as it was a 9 minute walk.

Stayed in April 2024

Nothing

Clean and toddy, very modern and great location

Stayed in April 2024

The room was not clean enough, the sink, and shower had a lot of limescale, there were hairs on the towels and on the bed sheets.

Location, proximity to underground stations.

Stayed in April 2024

Weird with the toilets and shower in the cupboards and separate.

Great location. Comfortable bed.

Stayed in April 2024

Roadworks we’re going in all night outside the hotel

Very good value and clean

Stayed in March 2024

The pillows were too flat, only one towel per person

Good location, close to the Hammersmith tube station. The room was clean and quiet

Stayed in April 2024

Rooms were clean. A bit on the small side but we only wanted to sleep there and the room was quiet and the bed was comfortable.

Stayed in April 2024

All good

Convenience to tube and cafes etc. the staff were especially cheery, welcoming and helpful

Stayed in March 2024

No power on the desk plugs. Noisy toilet.

Stayed in April 2024

2nd time I've stayed here - the bathroom wasn't as clean this time.

Great location 5 minutes from Hammersmith tube station.

Stayed in April 2024

Great location - 5 mins walk from Hammersmith tube and with lots of pubs and restaurants on the door step. Room was a really good size for the price and was nice and clean. Staff very friendly.

Stayed in March 2024

Housekeeping fail to reach standard of this hotel….at least my 6th visit to those hotel and always with issues….more than once do not disturb signs are ignored, single beds requests ignored etc….this time beds hastily done daily, no body wash tubes in room and towels not replaced after collection…..front desk supplied immediately. This kept happening or not replenished even after advising floor supervisor….who to be fair on her, we did hear her instructing maid to replace but the latter ignored her

Excellent position and front desk staff are super…all of them

Stayed in April 2024

Close to the sights Quiet Staff is always so friendly and helpful

Stayed in March 2024

We thought the sink outside the bathroom was a little impractical. We didn’t really like Being down in the basement 😕 I was also woken up at 5am by a lot of noise.

The location was excellent for us. The shower in the bathroom was very powerful.

Stayed in April 2024

Nothing!

Lovely hotel, clean, friendly staff, excellent location. Very close to Hammersmith train station.

Stayed in April 2024