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Reviews of Luxury accommodation.

31 Lancaster Avenue, Wallasey, CH45 7LP, United Kingdom

#14 of 14 hotels in Wallasey

Guests' Choice

Review score

Based on 46 apartment reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.6

  • Location

    7.7

  • Facilities

    7.2

  • Staff

    7.3

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 February 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    For that price, nothing to complain about, because most people expect five star hotel services, pay little want more then they think, I'm happy for what we paid for and whole house, £72 per night four of us, very reason price

    Stayed in February 2024

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Business trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No mirrors in the all house.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Overall great little place
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No bath mat for the bathroom floor. Could do with a better in depth clean. We cleaned the shower door! Front windows need to be cleaned from the outside

    Quiet, warm, good decor (needs a little tlc in places)and great location

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Definitely recommend and would book again.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Could have done with a sweeping brush or vacuum cleaner.

    Very nice house, felt like being in your own home.

    Stayed in August 2023

  • Reviewed: 5 July 2023

    7.0
    Fine once I broke into Fort Knox.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night

    Trying to get in.

    Very good accommodation. The only problem was getting into it. It was VERY difficult to get into the key box, and even more difficult to get into the house with the key owing to an extraordinarily difficult lock.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    6.0
    Good flat. Needs better management and more personal care.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights

    The property is on a dead-end, the end of the street being a wall that's shared with the police station, so mind the fact that you have to reverse every time you park. The police station is a bit reassuring in terms of safety, but it comes with random sirens at some times in the morning (especially Friday-Saturday). I always sleep with earplugs, but some people don't, so I always mention this kind of stuff to warn the light sleepers. Also, the neighbor next door, an Irish guy, is SUPER loud. He's got some family issues (I know because I basically shared the whole conversation with him through the wall at 1:30 in the morning). I also noticed cars coming in and out at random times and he would go out as well and talk very briefly with people. This is a clear indication of some dodgy activities and I'm pretty sure everyone knows what I mean. That said, he interacted with me a few times when I'd go in or out and was very polite. About the house itself, could be cleaner. Like, I lifted the toilet seat and it had lots of brown stains. Come on... Had to clean the toilet as soon as I arrived... The bin cover was moldy and I had to wash EVERY SINGLE UTENSIL. Seriously. There wasn't a single clean fork on sight. Also every single pan and pot, because I cook a lot. I know this is the guest's responsibility, but it's the property manager's responsibility to check if things are actually clean. Also... The back "garden", was just a place to throw old stuff in. Cigarette butts by the drain and an old plastic bag filled with rubbish. No chairs, no table. I also really missed a place to have a meal or work. There's no desk or comfy chairs. If I owned this place I'd get rid of the wall in the living room, build a counter and put some chairs there and increase the space of the flat. Anyway. I travel A LOT for work, so I like to leave detailed reviews because you never know what people's needs are.

    The property was actually OK. Check-in was super smooth, keys in a lockbox, got the code on the day of arrival through Booking. There are two bedrooms upstairs with two single beds in each one of them. Bathroom, kitchen and separate living room downstairs. Location is fair, the Wirral is a small area and quite easy to go around, you wouldn't be too far from anything here really. Comfy beds and good shower. I appreciated the fact that the sheets were clean and that there was a coffee machine with pods, basic kitchen utensils and a washing machine with detergent provided. Leaving shower gel and shampoo from what I assume the past guests is always welcome, same with little kitchen things (there was no salt tho...). Now for the negatives.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    6.0
    One night stay in Wallasey
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No dining table, no garden table and chairs as described in photos. Although booking said we could check out between 12.00-13.00 we were approached by a woman at 11.20 to say that she had a booking from 12.00. So we had to quickly pack up so that the cleaner could come in and prepare for next guests.

    Kitchen well equipped

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    very comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    wasn’t as clean as I could have been. bathroom lots of hairs in bath.

    location

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice to have a small table and chairs outside. Parking can be an issue.

    Stylish, had everything we needed, WiFi, comfy beds, quiet and safe location, little outside space in the sun and nice neighbours. Close to shops and easy to travel into Liverpool. Grateful to find things like tea and coffee, milk, ketchup had been provided along with shower gel and towels. Lovely place, will stay again.

    Stayed in June 2023

  • Reviewed: 20 April 2023

    7.0
    didn’t go to plan, however still enjoyed my stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The property was very modern and spacious with good decor

    Stayed in April 2023

  • Reviewed: 7 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location, hard to park ,

    Lot's of space, comfortable

    Stayed in April 2023

  • Reviewed: 20 May 2024

    1.0
    AVOID, AVOID, AVOID AT ALL COST IF YOU VALUE YOUR HEALTH.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    AVOID, AVOID, AVOID AT ALL COSTS IF YOU VALUE YOU'RE HEALTH AT ALL. THERE WAS ABSOLUTELY NOTHING LUXURY ABOUT THE ACCOMMODATION This place smelt of damp, dirt & mustiness. Firstly we could not get into the house as there was a problem with the lock on the door, eventually after 10 minutes of trying, the owner didn't answer my calls regarding this, I eventually text them, they did answer back to ask which property then to say there was no complaints from anyone else! Once inside, the floor was dirty & the house smelt of damp, dirt & a right mustiness which went straight for one of my groups chest, she became quite unwell & had to go sit outside. I went to have a look through the property, it was by no means luxury! The fridge was dirty inside & outside, the freezer was the same, infact the freezer was so full of ice it would have been difficult to use. The cooker front had food marks all down the front of it, inside the ovens were disgusting with remnants of food & grease on & around the grill tray. The drawer fronts had food partials & crumbs stuck to the fronts & handles. The washing machine was filthy down the front of it & smelt bad. The microwave oven was filthy & the front was all streaky as if it had been wiped with a wet cloth & not dried! The cupboards had crumbs in them & were very sparsely filled with unclean pots! The cutlery drawer had unwashed cutlery in it. The dirt & grim along the skirting boards was disgusting. The bathroom floor tiles were moving under your feet & uneven, I myself tripped on them. The shower screen hadn't been cleaned & was filthy with dirty water. The sealant round the bath was dirty with mould. The back garden wall was broken & falling down into the backyard, there had been a new gate put on but all the brick rubble had been left lying on the ground inside the gate & would have caused a trip hazard.

    AVOID, AVOID, AVOID!!! AT ALL COSTS Absolutely nothing did we like about this property.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    3.0
    Not happy.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There was no toilet roll and bread toaster. Bedding and linen not changed during our four night stay. The main door locking system is very horrible. At the time of checkout, when we were moving our luggage to my car the door is locked automatically from inside and the owner charged £60 in advance from me to open the door and his property maintenance person opened the door within 30 seconds. The owner's mentality is very bad, no human consideration and not service oriented. He's a money minded person.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    2.0
    Very poor
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The place was filthy. Hair, dust and broken bits of glass on window ledges. Hair and pubic hair in the bath/shower. Filthy behind the doors, laminate flooring in the living room was broken (trip hazard) tops of the fridge and freezer were filthy. We had to clean the bath/shower before using it.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    5.0
    This is NOT luxury but could have been
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    On arrival lock box wouldn’t open. Called owner 21 times before answer. Advised code change. Went out and double locked the door. On return couldn’t get in. Another phone call and after some hassle got in. Said would send maintenance to fix to avoid a repeat but did not. Back door key wasn’t at the property. Called again and said cleaner would bring round which he did. Yard had multiple dog dirt piles, rubbish, fag ends, cans and rubbish bags. Beyond disgusting. Black sheets on beds showed suspicious looking white staining. No apology from owner and responses were flippant and dismissive. No toaster - stolen apparently, how recently unknown but not specified as missing in ad. Overall, do not be misled by the ad. It is far from luxury. Beds were quite comfortable. Unable to access normal digital on tv. Just smart tv apps. Dangerous hanging brisket from wall in yard too. Sorry mate but I gave you ample opportunity to redeem yourself and apologise but I don’t think you were interested or bothered.

    Location good for everywhere

    Stayed in March 2024

  • Reviewed: 21 January 2024

    10
    Exceptional
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Fresh friends an clean

    Stayed in January 2024

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Problem with TV not working properly

    Everything perfect

    Stayed in December 2023

  • Reviewed: 10 November 2023

    1.0
    worst stay ever, do not bother, awful host and not luxury accommodation
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    The room wasn't ready until after 4pm, making us late for our event, check in was meant to be 2. I made contact with the host and he said "cleaners wont be in until after 2pm" he also lied and said they were 10 minutes away at 3pm! He just kept pushing the time back. All three of us had to start getting ready in the front room, which I had to mop and tidy myself, so we had somewhere to start sorting ourselves out. The sofa's were stained and horrible to sit on. There was no sweeping brush in sight. When we initially entered it was still dirty obviously from the previous nights guests. Dirty takeaway boxes, cans, and rubbish all over. We actually did the cleaners a favour in trying to put all the rubbish together. So that when they did finally arrive, they would be quick. The bins outside were over flowing with rubbish on to the streets. When the cleaners finally did show, three of them, they were so slow and my friend watched one of them wash dirty dishes with his bare hands, no washing up liquid, soap, nothing! when I raised this with the host he said the cleaner had told him they hadn't been used. But they had, I was the one who placed them within the sink, to assist, as they were filthy! and the 'cleaner' just placed them back in the cupboard. The towels were damp and the host had letters all spilled on the side, which stated 'important' and 'investigation' The freezer was an ice block completely, so out of use. The whole place smelt. The neighbour was noisy and the walls are so thin, this is far from luxury accommodation. The host attempted to bribe me to not leave this review, he offered me £35. He is rude and not worthy of being on this site. Also needs new cleaners, not three young lads, who clearly do not care and are ruining his property. A complaint has been filed.

    Stayed in November 2023

  • Reviewed: 13 October 2023

    1.0
    Very poor
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    🛌 smell bad very ba not clean at all house very clean just bed smells bad

    Stayed in October 2023

  • Reviewed: 3 September 2023

    9.0
    Very nice place for a family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Fully equipped self-contained house, with washing machine and dryer. Very nice place for a family.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    3.0
    Left after one night
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very dark and damp smell

    Stayed in July 2023

  • Reviewed: 1 August 2023

    1.0
    Terrible
    • With a pet
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Owner did not message key code on booking platform until the day I arrived home - unsure what help that is I had to call and text multiple times to get this before I arrived The lodger next door is a very volatile individual- who was threatening and abusive to me throughout stay - so much so I had to leave the property and file a police report I contacted the owner and explained the situation, he really was not interested And as he stated trouble With neighbours was “my problem “ It was a terrible scary experience especially as a lone female travelling to a friends wedding party I do not advise renting this property or dealing with said owner

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The neighbour was shouting all night the walls are paper thin

    Stayed in July 2023

  • Reviewed: 4 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night

    The stairs were very steep, there was no shower mat, an overall unpleasant smell, no table or chairs to eat on.

    Stayed in July 2023

Showing 1 – 25

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