ParkDean Resorts, South Beach Road, Heacham Hunstanton, Heacham, PE31 7BD, United Kingdom
#14 of 32 hotels in Heacham
Guests' ChoiceBased on 195 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
8.4
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Angela
United KingdomIt wasn't particularly clean.
Perfect location with beach and all amenities close by. The caravan had most things you need. Beds were comfortable and there's a lovely veranda to sit in the sun. Plenty of parking.
Stayed in May 2024
Reviewed: 6 May 2024
Mony
United KingdomJust one thing to remember Swimming pool is not free- you have to pay for it which is lil expensive - £7 per person- regardless of age
It was super Personal touch for decoration - lil and beautiful things 😍 Kitchen stuff - apart from usual stuff, they have foil, salt, coffee, grill machine - love the lil care Location - beach is hardly 1 min walk Overall great location . Owner has response very quickly
Stayed in May 2024
Reviewed: 23 April 2024
Rebecca
United KingdomN/A
Very clean and comfortable and very well presented. Lovely area too.
Stayed in April 2024
Reviewed: 9 April 2024
Robert
United KingdomCaravan was a great size, whereas I appreciate not the newest I was disappointed with the cleanliness. A lot of dust and particles on floor especially around kitchen table. The toaster didn’t work properly and the kettle leaked.
We have stayed at the park before and love the area a great central location and park itself. The caravan is in a great location right next to everything so little walking to pool shops etc. Communication with owners was great and very quick.
Stayed in April 2024
Reviewed: 9 April 2024
Helena
United KingdomGreat clean caravan, only a few minutes walk from the beach.
Stayed in April 2024
Reviewed: 7 April 2024
Jana
United KingdomClose to seaside 2 min walk.
Stayed in April 2024
Reviewed: 6 April 2024
Lisa
United KingdomWas clean and well equipped. Ideal location for exploring the area. Owner very helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Vincent
United KingdomWould have been good if some towels were included, the spring beds were not.so comfortable. Also would have helped to have sharp knives.
Good location, dog friendly, nearby beach and nice walks, ensuite toilets and showers.
Stayed in April 2024
Reviewed: 2 April 2024
Charlotte
United KingdomWe had to lay a towel at the door to catch any dirt and sand, a little mat would be ideal.
Location was fab and caravan met our needs
Stayed in April 2024
Reviewed: 1 April 2024
James
United KingdomNo WiFi or phone signal, get the dongle.
Location, cleanliness and cost
Stayed in April 2024
Reviewed: 25 March 2024
Susie
United KingdomAs I was only staying for 2 nights, I had booked the accommodation due to other reviews and photos showing towels and coffee/tea etc so I didn't have to bring much. They seem to rent out a few caravans however on the same listing and the one stayed in, I couldn't even see in the photos. After payment had been taken, it was advised I needed to bring my own towels and when I arrived, there wasnt any coffee or tea so had to buy new items when I've already got full items at home. If someone has multiple accommodations, they should really all be listed separately so you can see exactly what you're staying in and paying for. Not major but was slightly disappointed about it. Cleaners also need to be more attentive.. crumbs were still sat on the dining table, one of the dining table stools had lovely thick curly short hairs and lots of dust and crumbs on, and one of the shelves in the bedroom had been left with what I imagine was all the dust and hairs wiped off the others in a clump.
Great location, comfortable bed and nicely decorated throughout. Real pet friendly (allowing dogs to cuddle on the sofa rather than just allowed in the accommodation), decking with a gate and what looked like decent outside furniture. I didn't get to try as was so awfully windy. Plenty of heating to keep warm with. I didn't cook but found plenty of cookware and utensils, plates, mugs and cups. Only thing that I didn't find that I needed was scissors! But coped without. Host was good sending over lots of information and kept me up to date with on site information.
Stayed in March 2024
Reviewed: 6 November 2023
Vikki
United KingdomThe caravan was very good for dogs! The smell took a bit of getting used to.
The caravan had everything we needed. It was great having the rooms split between the two ends so we had plenty of space each.
Stayed in September 2023
Reviewed: 30 October 2023
Caroline
United KingdomWe couldn’t get the wi fi to work. Could of been us, didn’t affect our stay.
Dog friendly. Close to the beach. Had everything you needed.
Stayed in October 2023
Reviewed: 27 October 2023
Wendy
United KingdomLack of space in the bedrooms. WiFi just didn't work.
The caravan was spacious in the lounge and kitchen. It had everything you needed for a stay from home. Towels were an added bonus. The bedding was fresh and clean. The bed was comfortable. We ran out of gas on the first day, but a phone call to housekeeping quickly sorted the problem.
Stayed in October 2023
Reviewed: 22 October 2023
Suzanne
United KingdomMatressess on single beds uncomfortable grandchildren informed me. Would have liked a tea towel and hand towel in kitchen and scissors as part of the equipment. Cooker seemed very temperamental. Manuals on how to use equipment would be helpful. Extra charge to use pool and clubhouse facilities should be bourne in mind.
Caravan in nice position on the site. Pool and clubhouse on site which is why we chose this. Comfy double bed in main bedroom. En suite good to have.
Stayed in October 2023
Reviewed: 23 September 2023
Denise
United KingdomCaravan had everything we needed for our 3 night break. Bedding & towels were included, unlike others where you had to pay extra or bring your own! Little extras also like hand soap, body wash, toilet roll, washing up liquid & even some teabags & coffee sachets were also provided. Wifi was available via a mobile router if requested. Double bed was very comfortable. Pet friendly, again included in price unlike some where you pay extra £30 /£40. Beach was literally less than 5 mins walk away. Great communication with the owner.
Stayed in September 2023
Reviewed: 17 September 2023
James
United KingdomI believe the price was a little high for the standard of caravan.
Location was very good
Stayed in September 2023
Reviewed: 8 September 2023
Kevin
United KingdomVery clean
Stayed in September 2023
Reviewed: 2 September 2023
Manjur
United KingdomBedding, towels etc could have been more fresher but you can ask for much in a caravan accommodations.
Location and access to local beach and surrounding areas.
Stayed in September 2023
Reviewed: 31 August 2023
Claire
United KingdomIt’s was clean and comfortable and in nice location
Stayed in August 2023
Reviewed: 15 August 2023
Ilaine
United Kingdomhow close beach was and facilities shop and restaurant
Stayed in August 2023
Reviewed: 13 August 2023
Maisie
United KingdomWhen we arrived the key code was a little jammed but this issue was very quickly resolved! There were a few things in the caravan that were not ours that had been left from previous owners like a children’s toy and a robe on the back of the door. It was a little bit difficult to find, the instructions said opposite reception but a more thorough explanation of how to get to the caravan would have helped.
Amazing location just a few minutes walk from the beach and a little shop and facilities on site. The caravan was great and had everything you could think of and more! All bed linen, towels, shower gel was provided. There was even some board games and dvds. I loved that they didn’t have regular drinking cups. They had proper ones which made it feel so much more homely and lovely. There was even a little tray full with teabags and milk and things. I loved that there was enough seating both inside and outside too. The host was lovely and very quick to respond and informative too. WiFi was also a really great added bonus.
Stayed in August 2023
Reviewed: 31 July 2023
Budukas
United KingdomNice caravan to stay 👌 We got everything we needed.
Stayed in July 2023
Reviewed: 18 July 2023
Linda
United KingdomVery little but if I have to think of something... a hand towel for the toilet as well as the shower room would be good. The son who slept in the right-hand double bed had a few issues with the mattress topper in the night!
Very good location near the park hub, shop and beach. The caravan was spacious and cosy with plenty of kitchen equipment and - unusually for a caravan - sharp kitchen knives! We liked the room layouts and that there were lots hooks for coats and wet towels. The shower was a good size with plentiful hot water. The coastal inspired decorations and lights were a nice touch. Also good to have some local attraction brochures on hand.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content