Everything about our stay was fantastic, from the warm welcome on our arrival, to the staff knowing our little girls name. some of the facilities were wasted on us, as it’s a golfers dream and unfortunately we don’t play. We dined at the hotel and the food was great and children’s menus fantastic for our 3 year old. We really enjoyed a long walk on the 7 miles of beach adjacent to the hotel. The rooms are immaculate and stunningly decorated, providing everything you need for a lovely stay. This was a 40th birthday gift from me to my husband and I couldn’t have made a better choice, the staff even organised a private viewing in their on site cinema on our last evening. the location was fantastic for exploring the island, Jura and the many distilleries we were their to visit. We didn’t manage to see everything we wanted to, so definitely plan to return and already recommending it to friends and family - especially to the golfers!

Stayed in October 2021

Nothing

The owners had obviously spent a great deal of time and money on the building, they also made sure that all their employees were top notch, every person I met was a diamond.

Stayed in October 2021

Nothing to dislike

I loved the Hotel .The golf course is world class and the hotel staff were the best I have come across in a long time

Stayed in September 2021

The service could have been better It was slow and disappointing This is the second time I have stayed at the Hotel and the service experience has been the same ! Third time lucky maybe?

The Hotel has a lovely location The rooms are spotless and relaxing with good views over the golf course The bed was comfortable and nice bathrooms

Stayed in July 2021

Nothing

Beautiful setting.

Stayed in July 2021

Breakfast was good although seemed to be short staffed so sometimes having to ask for buffet to be topped up. Evening meal menu limited and expensive. Shame they haven’t managed to open the spa yet.

The Machrie is a lovely hotel and location to the Big Strand beach great for walks or short runs. Breakfasts were good.

Stayed in September 2021

Breakfast was good. Dinner was good but limited choice. Hotel very comfortable and reception very helpful. Bar service was slow on one occasion when they forgot our order.

Stayed in September 2021

Nothing

Fabulous room; spacious with brilliant views of the course and seashore. Luxurious and relaxing

Stayed in September 2021

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Stayed in September 2021

Spa not open

Take a trip down to the beach!

Stayed in September 2021

Unable to book dinner at Machrie This is poor for a hotel of this quality Water in bathroom cold early one morning

Special location set around golf course and next to long sandy beach Breakfast service on first morning was slow and disjointed

Stayed in August 2021

Nothing

The location and golf course are stunning and worth the ferry crossing on their own. The room (we stayed in an exec room on the ground floor) was also of a high standard featuring a super comfortable King sized bed and a large modern bathroom. nb the advantage of the ground floor rooms is that you can sit out and enjoy a pre dinner sundowner. I admit that recent negative reviews regarding the standard of food and poor restaurant service made us wary of eating in the hotel but we shouldn’t have been concerned as we found the restaurant service in particular to be exceptional attentive and friendly Admittedly the menu was limited (Covid?) and the main dishes pretty pricy but on both nights there were “specials” that were both tasty and excellent value for money. Can’t wait to go back

Stayed in August 2021

That we all still in the process of dealing with covid restrictions!

location and luxury decor of the hotel

Stayed in August 2021

The hotel and location were excellent but the food was not of a good standard and the breakfast was appalling and had to be sent back twice. The fried eggs were hard on top and two different colours of yellow in the yoke as they had obviously been cooked and left lying on a hotplate. The rib eye steak was terrible at dinner and was inedible even after it had been sent back to the kitchen. We ate at the Harbour Inn in Bowmore twice in the evening and the food was significantly better !! There was no supervision of staff in the restaurant and this resulted in delays in being allocated a table and also in the serving of food. We had friends who also stayed at a different time than us and they experienced the same problems with food.

The hotel was excellent and well presented and the bedroom was very generous. The golf course, driving range, putting greens and the 6 hole children's course were all in excellent condition and were a pleasure to play during our short stay.

Stayed in July 2021

Dinner menu could be varied on a day to day basis. As there are no other restaurants near and you need to get a taxi to an alternative if you want a glass of wine the same menu every night (with some very expensive items) is not very motivating when you are staying for 4 nights as we were. Some changes every day would be welcome to guests.

Wonderful views over the golf course and to the beautiful beach. Wonderful bedroom with very comfortable bed, marvellous shower and big white towels - amazing artwork throughout the hotel - plenty places to sit and enjoy the views - lovely views from restaurant. Wonderful helpful staff especially Lorna and Angela on the front desk. Breakfasts were amazing.

Stayed in August 2021

Great location, great people, great ‚adult playground‘

Stayed in August 2021

Food isn’t fantastic but is very expensive. Teeny portions and not a huge choice. Spa wasn’t open which is a shame for golf widows like me 🙃

Stunning location. Great golf course. Staff are lovely. Rooms are super clean and gorgeous. The guy in the pro shop (sorry can’t remember name!) is great and my partner said he was really helpful and knowledgable. The beach down from the golf course is beautiful.

Stayed in August 2021

Nothing

The resort setting was perfect for a nice couple of days relaxing with a stroll on the beach just minutes from the hotel and warm scones for afternoon tea .

Stayed in July 2021

Lack of air conditioning although weather was exceptionally hot

Food and service excellent. golf superb hotel interior eclectic and quirky with a varied selection of artwork hotel facilities exceeded expectations

Stayed in July 2021

Menu was limited and didn’t change really due to head chief leaving soon.

Recently refurbished! Facilities were fantastic! Wished the spa was open but otherwise brilliant hotel with amazing views. In room facilities were brilliant too, had fridge, bath and walk in shower

Stayed in July 2021

Booking.com listing made it sound like our room would be ground floor and have an outdoor seating area, which was why I paid for the more expensive Exec Double. Be warned this is not the case - ground floor / terrace rooms must be specifically requested if booking this category; we were in a first floor room with a Juliet balcony and no outdoor seating. The bedrooms are big but are not equipped with two comfortable seats - luckily the lounges are great, but given the pandemic we would have preferred a private area to retire. Staffing at the restaurant/bar was hard working but chaotic (maybe a person down?), with orders forgotten and wrong charges put on the bill (fixed immediately once pointed out, but worth checking before you sign!) Be patient and kind, they are trying - it’s a tough gig in these difficult times. Minor gripes - it was a lovely stay if not a flawless one.

Very comfortable rooms with fine views, good restaurant and access to plenty of lovely lounges for a drink or a quiet read. Sadly many services limited due to COVID, but still a luxurious spot for a few days. Try the house gin!

Stayed in July 2021

Restaurant staff were in need of further training, but this was experienced at various places throughout our holiday due to the apparent lack of available staff in the hospitality sector as a whole.

The resort is really well set up and catered for all our needs, the highlight, though, was the course which is outstanding.

Stayed in July 2021

Limited restaurant menu. Packet chips. Poor quality cooked breakfast. The food offered was at odds with the ambiance of a beautiful restaurant and excellent service. Room service misfired on occasion. Noisy bathroom extractor fan operated 24/7 and all suggestions failed to remedy this issue. Room telephone on the ground floor. Could do with a second phone upstairs. No ice compartment in the fridge. Missed ice in our Pre dinner drinks

A really classy upgrade. Our first visit since the refurbishment. Ben Hogan duplex suite was luxurious and comfortable. The photos do not do it justice. Huge bathroom with bath (with a grab rail) and excellent roomy shower on the ground floor. Spectacular view from your bed! Over 18th towards the sea. This view repeated upstairs in the classy lounge/dining/kitchen area. Full, well equipped kitchen. Staff especially reception could not do enough for you. Restaurant staff extremely hospitable They made a fuss of us as it was our Ruby anniversary in our honeymoon hotel.

Stayed in July 2021

Wouldn’t complain about anything. If you’re on a budget the bar/ restaurant prices might not be for you every night.

Good big open rooms. The lounge area offers amazing views over the golf course and landscape surrounding. Bar and restaurant offer a wide ranging menu and good breakfasts. This is the perfect location from which to explore magical Islay. If golf’s not your thing there’s a beautiful big white sand beach behind, offering great scenery and sunsets.

Stayed in July 2021

Nothing

Everything - from the helpful and caring hotel staff, amazing food perfect location and great golf facilities. We loved having the hotel cinema for our own use and the range of delicious vegan and non vegan meals meant we didn’t need to leave the comfort of the hotel and it’s views at night. The wild deserted beach walks were stunning and my husband loved the golf course, practice areas and super golf pro staff. We felt completely relaxed, COVID measures were in place but our stay felt normal which was so nice. Finally Islay people are wonderful, so welcoming - we will come back for sure.

Stayed in June 2021