I had no idea when I booked the room last minute for my friend that there would be no one at the property and so he was standing outside for 3 hours trying to get in, not knowing the self check-in procedure. As he does not have a smartphone and is not able to be online, I could not send him the video sent to me at the end by the manager so I had to describe the video to him and the whole thing was a nightmare! Finally, the manager called him and sorted it out as my friend is dyslexic and had put a 3 instead of a 5! Grateful to the manager for getting him into the property, but the whole thing took 3 hours as I had tried calling the number without success.... There was no continental breakfast in the room as stated. As he was only in the room for 4 hours it's difficult to give a complete review.

N/A

Stayed in April 2024

could not sleep. a neighbour was on the phone all night and first thing in the morning

good location. easy check in

Stayed in October 2023

Cleanliness, hot water could not find how to use it

Location, very comfortable bed

Stayed in July 2023

No instructions on how to activate the electronic keypad to use the access code. I was standing outside for 20 minutes trying to work it out before I could get hold of anyone to help. Hot tap not working in bathroom and no plug for the sink. Blind not working in kitchen.

The staff member there was efficient and the room was clean.

Stayed in September 2023

They didn’t warn me in advance that it was difficult to get into the room, and I didn’t have the Internet to contact the employee. Please warn people in advance, I had to search the Internet for the area because of it. Also the fridge was empty, so there was no breakfast, the bed creaked, the mattress was uneven, it was uncomfortable to sleep. It was not possible for me to understand how the shower works. The lock on the bathroom door is rusty - difficult to close

Not so high price

Stayed in April 2024

The bed was comfortable.

Shower not working, staff was another customer, deep and narrow stairs, building unsuitable for hotel.

Stayed in April 2024

The worst customer service I ever got.I called the host several times but couldn't reach him. This made me stranded. I had to book an alternative place to stay. And up till now, the host hasn't reached out to apologise for the ridiculous service

There was nothing to like about the kind of service I got. I'd never recommend anyone to stay there

Stayed in March 2024

Has a comfortable bed and is clean

Recommended this house to stay,it has a comfortable bed and is clean

Stayed in February 2024

everything was perfect and clean, I recommend it to you with great pleasure and a very good price

Stayed in March 2024

All was ok

I liked that there was cleanliness in the house

Stayed in February 2024

I came to MacPherson house for work and in 25 years of working away it's the worst place I've stayed in. The room was cold and when I entered so i turned up the heating the owner turned it back down over WiFi, after turning back up again he phoned me asking why I'm turning up the heating and that 18c is hot enough. The heating was then set to 18c but only came on after 6pm. So I had to get into bed. Aswel as that there was the following issues, Missing carpets, exposed gripper rods on floor, stains everywhere, the sink in the shared bathroom was broken, the bath panel was hanging off, flooring not fitted properly. This place is disgusting I expect a lot better from Booking.com

Nothing,

Stayed in November 2023

I thought the whole experience was a disaster, freezing cold, the facilities were substandard, the floor in my room was wet through and stunk of alcohol. There was a guest who kept knocking on my door. I was very disappointed and will be reporting the venue to HSE.

Nothing

Stayed in December 2023

No good place to stay

No

Stayed in December 2023

Very poor nasty

Nothing very poor property smelly and just disgusting

Stayed in October 2023

It's a conjusted room

Nothing i took

Stayed in October 2023

Good

Good

Stayed in October 2023

I paid for a night and after driving for 6 hours went to stay and found out I could not park so I had to rush around to find some where else if I knew there was no parking I would not have booked so waste of nearly 50 pounds unhappy

Stayed in September 2023

Very poor condition, Smells bad, Absolute disgraceful!

Bed covers

Stayed in August 2023

Pillows

Good

Stayed in July 2023

Offers good breakfast and the hospitality

Stayed in July 2023

Very nice

Stayed in July 2023

Great stay... comfortable.. great comunication with lanlord... highly recommend if you a contractor looking for a flyin visit overnight stay.. local shops an takeaways near bye aswell

Stayed in June 2023

It was a good spacious room but the windows and curtains can be cleaned since there were spider webs beside the bed.

The location was easily accessible by taxi..

Stayed in June 2023

Bed a little unconfortable

Good value for monney

Stayed in June 2023