Renfrew Street, Glasgow City Centre, Glasgow, G2 3BW, United Kingdom
#14 of 81 hotels in Glasgow
Guests' ChoiceBased on 11432 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 20 April 2024
Margaret
United KingdomThe staff were so polite and nothing was a problem. We enjoyed our stay and will definitely be back
Stayed in April 2024
Reviewed: 20 April 2024
Lesley
United KingdomNot much storage space for clothes - our room only had small hanging space/wardrobe , there was only one drawer. A small make-up mirror would have been useful also.
Very clean, great location
Stayed in April 2024
Reviewed: 20 April 2024
Gill
United KingdomGiven free upgrade without even asking
Stayed in April 2024
Reviewed: 20 April 2024
Fiona
United KingdomNothing
Modern and clean well kept hotel
Stayed in April 2024
Reviewed: 20 April 2024
Chris
AustraliaLiterally cannot think of anything. And that is a first for me.
I think this is the first hotel I have given top marks in every category. Bottom line: everything works. Very well designed rooms with space for your stuff. Great shower. Really supportive beds. Clear instructions and labels for how to do stuff. Everything you need without fussiness. Attractive interior design through the whole hotel. Loved the bar. Breakfast was one of the best on this 9 week trip. Staff were just a delight. It is next to the Glasgow theatre and a block from a mall and transport links. And it is not expensive. Incredible!
Stayed in April 2024
Reviewed: 18 April 2024
Michael
GermanyRoom was a bit small, but ok
Nice location; good bar + restaurant
Stayed in April 2024
Reviewed: 18 April 2024
Eduardo
BrazilThe air con is turned off at night which caused a disconfort
The accomodations are excellent and the location is perfect!
Stayed in April 2024
Reviewed: 18 April 2024
Wendy
United Kingdomsee above
Apart from one young lady in the bar/restaurant who did not know how to smile or seem to have any particular people skill the rest of the bar staff were very good All of the reception and chamber maids were really exceptionally helpful and quite happy to deal with a dotty old woman I just felt really welcome
Stayed in March 2024
Reviewed: 17 April 2024
Nick
United KingdomN/a
Staff friendliness helpful, bar area large and comfortable. Room all the requirements needed.
Stayed in April 2024
Reviewed: 17 April 2024
Rosie
IrelandNothing
Fabulous location, gorgeous hotel
Stayed in February 2024
Reviewed: 16 April 2024
Rachel
United Kingdomthe lovely lay out of the hotel and the decoration
Stayed in April 2024
Reviewed: 16 April 2024
Deborah
United KingdomMade to feel like cash was unwelcome. Breakfast was not great, however noticed once I’d chosen from buffet that requests could be made to order.
Location and price
Stayed in April 2024
Reviewed: 16 April 2024
Chin
United KingdomExpensive stay.
Location is excellent. Breakfast was quite standard for a four-star hotel, could be better but no significant complaints.
Stayed in March 2024
Reviewed: 15 April 2024
Julie
United KingdomStay wasn't long enough, didn't want to leave lol x
Such an easy process of booking in and out. Bed was super comfy, shower was amazing
Stayed in April 2024
Reviewed: 15 April 2024
Ivana
Czech RepublicBefore my stay, I contacted the hotel several times asking if it was possible to prepare refreshments for a day trip, but no one answered me at all. Then, the day before departure, we asked the staff to pack breakfast with us, as we had to leave for the airport early in the morning. We had breakfast included in the price of our stay. They willingly promised to prepare it for us. Unfortunately, in the morning the reception staff didn't know anything and quickly put a banana, an apple and a croissant in a bag. I expected a professional approach in this hotel and this behavior disappointed me.
comfortable beds
Stayed in April 2024
Reviewed: 15 April 2024
Wendy
CanadaThe room nicely decorated, it was a little tight with the two twin beds….not much room around the beds. The cooked part of the breakfast was disappointing, we felt as thought it had been there quite sometime, the black pudding was hard and dry, so was the bacon.
Housekeeping was very good.
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomStayed here for my sisters hen weekend, as a large group the staff at the hotel were so accommodating, friendly and helpful. The hotel is in a great central location and it is modern and clean. Definitely would stay again.
Stayed in April 2024
Reviewed: 14 April 2024
Sarah
United KingdomThe breakfast wasn't hot enough.
Hotelclean, staff exceptional service, location and very comfortable bed.
Stayed in April 2024
Reviewed: 13 April 2024
Anne
United KingdomBed could have been more central in room a bit off centre
Great spot
Stayed in April 2024
Reviewed: 13 April 2024
Steven
United KingdomNothing
Loved our corner room. Big and spacious. Spotlessly clean.
Stayed in April 2024
Reviewed: 13 April 2024
Christopher
United KingdomNothing really , possibly access to the gym.
Location was perfect , breakfast was really good. Nice choice and really clean environment . Rooms were really clean and we had fantastic views over the city.
Stayed in April 2024
Reviewed: 13 April 2024
Adam
United Kingdomthey sent about 4 or 5 reminders through booking.com that I was staying there. Got me worried each time as I thought they were cancellations, because no one would send that many reminders…
modern, clean friendly
Stayed in March 2024
Reviewed: 12 April 2024
Hutton
United KingdomWe qere very dissapointed with the Maldrons dinner menu Food we did order was pretty poor for the calibre of the hotel
The location was excellent for shopping, Theatres shopping, amenities & close to bus station
Stayed in April 2024
Reviewed: 12 April 2024
Hunter
United KingdomExcellent hotel and Staff. Highly recommend
Stayed in April 2024
Reviewed: 12 April 2024
Jeff
United KingdomTwo single beds were not that comfortable and moved about on casters
Location was great
Stayed in April 2024
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