Quayside, Newcastle upon Tyne, NE1 3DX, United Kingdom
#13 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4709 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 29 April 2024
Emma
United KingdomThere was an unprovoked incident where a lady started abusing us in the bar for no reason at all, the lady was removed from the bar but not the hotel, she seemed very intoxicated from alcohol/drugs.
Excellent views of river Excellent bar and decor
Stayed in April 2024
Reviewed: 29 April 2024
Sharon
United KingdomBathroon small door caught on toilet seat
Breakfast perfect
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomFront facing room overlooking the river, the lady in the restaurant Tessie is so friendly and warm and makes you feel special, her chat a service was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Pat
United KingdomThe location is right next to a road and car park and we found all our rooms noisy. A couple of us didn't sleep well as a result.
Staff and breakfast lovely couldn't fault them
Stayed in April 2024
Reviewed: 28 April 2024
Karen
United KingdomThe room could have been cleaner. It was dusty and just didn’t feel too clean. Also it was very noisy . Road noise etc. windows draughty .
Breakfast amazing . Location brilliant.
Stayed in April 2024
Reviewed: 27 April 2024
Charlene
United KingdomThought the rooms would benefit from some bottled water and/or a mini fridge. Breakfast seemed expensive at £42 for 2 people.
Fab location with beautiful views of the quayside. Hotel was modern and clean.
Stayed in April 2024
Reviewed: 26 April 2024
Lynne
United KingdomNothing to note.
Friendly and welcoming reception staff. Good sized room and excellent location.
Stayed in April 2024
Reviewed: 26 April 2024
Trevor
United KingdomFor a bitter drinker there wasn't much choice for me at the bar.
Great view from my room, easy parking and great location
Stayed in April 2024
Reviewed: 26 April 2024
Joanne
United Kingdomnothing everything all good
location was great
Stayed in April 2024
Reviewed: 24 April 2024
Murphy
IrelandVery close to everything would definitely recommend to people who want to be city centre based
Stayed in April 2024
Reviewed: 22 April 2024
Petra
AustraliaThin walls, the neighbours were rather noisy at 3am - you can likely imagine what I refer to. For the price, the decor is rather dated. I have allergies and was disappointed that I could not buy al la carte breakfast but was still expected to pay 18 pounds for very few food options.
Beautiful old building, large room, comfortable bath, accommodating staff at breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Lauren
United KingdomLocation and food
Stayed in April 2024
Reviewed: 21 April 2024
Clive
United KingdomLocation
Breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Nasoulla
United KingdomBedrooms were too dark and cold
The staff
Stayed in April 2024
Reviewed: 21 April 2024
Nicola
United Kingdomfeels a bit dated and dark.
great location
Stayed in April 2024
Reviewed: 19 April 2024
Andrew
United KingdomBy and large a great stay. If I’m being critical some staff saw a young man in ripped jeans and leathers with rings and painted nails and it was a little bit obvious they were talking down to me quite possibly unintentionally but to be fair to them they’re probably used to boring middle class middle aged people with money and less used to normal people with money. But if you offer rooms as cheaply as you do in Newcastle that will happen so maybe in future try not to be patronising and judgemental or price your rooms outside my budget.
Stayed in March 2024
Reviewed: 19 April 2024
Tracey
United KingdomNothing
The room was very spacious , the bed was really comfortable , i liked we had a settee and another tv aswell as the one at the bottom of the bed .the bathroom was just a nice size the shower was fantastic ,the restaurant was lovely , food delicious and lovely cocktails , overall brilliant hotel
Stayed in April 2024
Reviewed: 17 April 2024
Ashleigh
United KingdomGreat location, really nice spacious & clean bedroom. Lovely bar area and friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Lucy
United KingdomBathroom was big but a strange layout and a bit tired overall
Very spacious room and comfortable bed
Stayed in April 2024
Reviewed: 16 April 2024
Lindsay
United KingdomThe gym is a little small
Location, staff were excellent too, ooh and the tiger king prawns!
Stayed in April 2024
Reviewed: 15 April 2024
Stephen
United KingdomSorry but my fried eggs were poor otherwise nice breakfast
Location, super bed and friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
Adam
United KingdomLocation was perfect The room was big and stylish Staff really friendly
Stayed in April 2024
Reviewed: 14 April 2024
John
United KingdomLack of sound proofing of windows. Noise from outside through the night. Disposal of bottles, car horns and shouting drunks.
Location, restaurant
Stayed in April 2024
Reviewed: 14 April 2024
Rachael
United KingdomWould be nice to have a dog friendly bar within the hotel.
Location, parking, staff, size and facilities of room, welcoming to dog, gift bag and bed for dog.
Stayed in April 2024
Reviewed: 13 April 2024
Katie
United KingdomGreat location and lovely room with a great view.
Stayed in March 2024
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