Hale Road, Hale Barns, Hale, WA15 8XW, United Kingdom
#8 of 12 hotels in Hale
Guests' ChoiceBased on 2347 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.2
Staff
8.5
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 3 May 2024
Rebecca
United KingdomChewing gum found under the desk.
Comfortable stay.
Stayed in May 2024
Reviewed: 27 April 2024
Zoe
United KingdomThe room wasn’t the best we have had, it smelt damp when we first went in- there was also a draught from the window. The bed was a good size, but very hard and uncomfortable- we have had better rooms than this for the same price.
We stay here often. Love the layout of the hotel, easy to park also. Love the bar area & San Carlo is fab!
Stayed in April 2024
Reviewed: 26 April 2024
James
United KingdomThe facilities were very good but the temperature of the pool was quite chilly. The restaurant service is not the best and the waiting times were very excessive considering they were not even at full capacity.
The location, cleanliness and overall upkeep of the property was excellent.
Stayed in April 2024
Reviewed: 25 April 2024
X
United Kingdomnight staff surly
room very nice
Stayed in April 2024
Reviewed: 20 April 2024
Rebecca
United KingdomNo bath mat.
Food, staff, cleanliness of bedrooms
Stayed in April 2024
Reviewed: 18 April 2024
Victoria
United StatesOnly one accessible plug usage for a large room. lighting was incredibly dim in the bedroom but good in the bathroom. Ceiling at room entrance was dusty and looked broken/misplaced. Ate at restaurant in hotel, wait staff need to learn how to poor liquids and manners. Water was spilled all over our table twice by 2 different waitstaff and both time they left us to clean it up, once ordered, staff never came back to check on us and I had to ask for the check multiple times. When doing check in and check out front desk staff seemed uninterested and unhelpful especially around airport shuttle information. When leaving the shuttle driver was the one to handle our payment and during checkout they didn't even mention cost, or taking payment after we had asked about times and where to get the shuttle.
The room was large, and there was countertop space in the bathroom, which is always a plus in Europe! Beds were comfortable and clean along with surfaces in the bedroom. Bathrooms had an ample amount of towels and toiletries, and was well lit. We had an early flight in Manchester and for what we needed it served it's purpose.
Stayed in April 2024
Reviewed: 12 April 2024
Emily
United KingdomAs lots of people use this hotel as a stay before going to the airport the price of the car park is ridiculous at £16 and unfortunately we still had to pay this even though we weren’t using it for the airport, we just liked the hotel and wanted a night here.
I made a note that it was our anniversary and they absolutely made it one to remember. We got access to the executive lounge and they put a anniversary banner on our hotel room door. Such a lovely gesture. The rooms were spacious and the spa was lovely. We will be returning!
Stayed in March 2024
Reviewed: 3 April 2024
John
United KingdomNowt
Good standard
Stayed in February 2024
Reviewed: 22 March 2024
Chica
United StatesDownsizing of room amenities
Location to the airport
Stayed in March 2024
Reviewed: 11 March 2024
Ben
United KingdomNothing
Comfortable and good facilities within hotel available during stay
Stayed in March 2024
Reviewed: 11 March 2024
Jerry
IndiaThe distance to travel inside the hotel to take the room. No elevators.
Ambience, worth the money spent, food, cleanliness.
Stayed in March 2024
Reviewed: 8 March 2024
Vicky
United KingdomA real maze
Fantastic pool
Stayed in March 2024
Reviewed: 3 March 2024
Sandra
United KingdomHandy for airport and excellent restaurant on site
Stayed in February 2024
Reviewed: 1 March 2024
Ian
United KingdomWiFi and the process to get it not really what you expect at a hotel
Gym and leisure facilities up to date and not too busy
Stayed in February 2024
Reviewed: 29 February 2024
Idalo
GermanyBreakfast rather poor. If you go to the restaurant to eat without a booking they make you wait half an hour, even though there are many empty tables? Happened twice.
Nicely presented room. Clean. Shuttle bus provided.
Stayed in February 2024
Reviewed: 26 February 2024
Peter
United KingdomParking was a bit expensive. The breakfast was shocking. The bacon was like cardboard, eggs cold and rubbery, hash browns, beans and mushrooms were stone cold only the sausages were warm. The restaurant is a " Blanc Brasserie" and operates as a separate business. You'd be better off at the golden arches! The hotel refunded the cost of breakfast which way £15 each and it was disgusting. It spoilt our stay a little
The staff, support and everything a out the Hotel couldn't be faulted. Front desk staff were excellent. Great room. Even the security guard was a great bloke who was very helpful
Stayed in February 2024
Reviewed: 25 February 2024
Eileen
United KingdomRoom hot even in winter but next time will ask for a fan. Young serving staff at restaurant need injection of confidence, chat, customer service guidance. Bland monotone service, very awkward. (Friday 23rd Feb 6pm)
Location, good food and amazing beds. Room well laid out.
Stayed in February 2024
Reviewed: 22 February 2024
Ann
United KingdomN/A
The ambiance the staff and great food
Stayed in February 2024
Reviewed: 18 February 2024
Mehrin
United KingdomCar parking charges
Stayed in February 2024
Reviewed: 18 February 2024
Vanessa
United KingdomBreakfast was good , everything you need.
Stayed in February 2024
Reviewed: 8 February 2024
Rebecca
United KingdomSnacks in the lobby were very expensive
Great proximity to the airport
Stayed in February 2024
Reviewed: 3 February 2024
Howard
United KingdomHorrified that I do not get Bonvoy points for this stay.
À
Stayed in February 2024
Reviewed: 29 January 2024
David
United KingdomZero
Great location fantastic restaurant Best in country
Stayed in January 2024
Reviewed: 22 January 2024
Hugo
United KingdomVery spacious suit and lot of appliances in room, coffe machine, kettle, hairdryer, mini bar …
Unfortunately it wasn’t planed , but Isha had other plans for me ! It was very comfortable and perfect place to figure out how I was gonna get back home after my flight got diverted to Manchester ! And the blonde girl at reception at night was super friendly and accommodating, however at check out for some reason I felt very judged by the woman at the desk by her questions and her mannerisms !
Stayed in January 2024
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