The Haugh, Elgin, IV30 1AW, United Kingdom
#28 of 37 hotels in Elgin
Guests' ChoiceBased on 1036 hotel reviews
7.9Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
7.6
Staff
8.8
Value for money
8.0
Free WiFi
8.0
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End of dialog contentReviewed: 2 May 2024
Neil
United KingdomCarpets were a bit shabby. Dead pot plants at main door do not create good impression.
A slice of faded Victoriana. Quiet and comfortable. Large rooms. Best bed I have ever slept in when staying in a hotel. Not many guests. Close to town centre.
Stayed in April 2024
Reviewed: 30 April 2024
Valerija
HungaryGood breakfast,clean and lovely room,comfy bed
Stayed in April 2024
Reviewed: 29 April 2024
Alison
United KingdomA bit cold
Staff and location excellent
Stayed in April 2024
Reviewed: 26 April 2024
Vaughn
United StatesWhen we booked (last minute mind you) we did not realize the room was in a separate building; a 2-minute walk from the Mansion House but it did have parking. It would be a good idea to advertise this in BIG letters when that room is chosen. The room was fine, but the floors needed to be vacuumed, and they had started to do some patches on the skylights and were not finished, the place just felt "tired". The bathroom was recently renovated but only one towel and one hand towel were provided. The Mansion house is where a lovely breakfast was served and included in the room price but sadly the whole place is a bit worn, it could just use a bit of a refresh and would have been amazing! The staff were very helpful and kind.
The breakfast and staff were great. The bathroom was clean but only one towel. The bed was comfortable. See below.
Stayed in April 2024
Reviewed: 24 April 2024
Margo
SpainThe rooms really need freshened up. The mattresses in our room were definitely well used. Our bedroom ceiling had a large water stain.
The staff were friendly. The location was good.
Stayed in April 2024
Reviewed: 7 April 2024
Richard
United KingdomWhilst we would not have used the restaurant on this occasion (meeting friends elsewhere), you must sort out the lack of a chef for evening meals. It seems you are sleepwalking into closure.
The upgrade was very welcome! The furniture was from a bygone era which really appealed to us. The bed was fabulous as a highlight.
Stayed in April 2024
Reviewed: 5 April 2024
Nikhil
United KingdomThe food was not great and other facilities were not functional. There was no fridge in the room or USB charging stations.
The location of the property was great, room size was massive and the staff was well behaved and smiling. Room was cozy and staff provided all help when needed.
Stayed in April 2024
Reviewed: 28 March 2024
Lex
United StatesNo gym No pool sadly
The kitchen staff and waitress were friendly and helpful as was the duty manager and room cleaning lady. All wonderful really
Stayed in March 2024
Reviewed: 28 March 2024
Simon
United KingdomPity there is no evening meal available.
Big en-suite bedrooms, beds very comfortable, bathrooms very clean. Breakfast was lovely.
Stayed in March 2024
Reviewed: 17 March 2024
Lynn
United KingdomExcellent breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Mark
United Kingdombut really should look at getting outside maintenance, the view outside our window, with a plastic bottle and water laying on the roof, not good.
Nice old mansion, really nice deep bath, and a really good bed. ( note I have not used the non English word Super)
Stayed in March 2024
Reviewed: 26 February 2024
Matt
United KingdomSlightly confusing layout. No evening meal available.
Good hotel. Massive beds. Friendly staff and even a full sized snooker table. Breakfast was good too.
Stayed in November 2023
Reviewed: 13 February 2024
Lorraine
United KingdomNo meals. Bar closed 930 though they did get us a drink when we asked nicely Television and internet terrible. Only got TV to work if someone sitting /standing next to it, poor range of programmes ( only BBC) and poor internet .
Great position to walk into town in winter
Stayed in February 2024
Reviewed: 3 February 2024
Andrew
United KingdomThis was our second visit and it didn't match up to our first. Bed sheet had burn marks from an iron it and small holes, (didn't affect our sleep.) Some of the "pillows" were old duvets stuffed in the pillowcase. There wasn't any hot water for a shower in the morning. Would have expected much better for a four star hotel
Good location, comfortable.
Stayed in February 2024
Reviewed: 1 February 2024
Carmichael
United KingdomWhen we arrived the room was freezing and no hot water was available, the man at reception, got the hot water for us, and supplied a heater for the room.
the breakfast was cooked to order, very nice. the staff at breakfast were good.
Stayed in January 2024
Reviewed: 12 January 2024
Dvriley
IrelandBreakfast ingredients weren't great, eggs over cooked and stale pasteries
Spacious room with a comfortable bed. Great curtains that blocked out any light
Stayed in January 2024
Reviewed: 8 January 2024
Olga
GermanyGreat location. Rooms very comfortable and clean. Friendly staff.
Stayed in November 2023
Reviewed: 4 January 2024
Audrey
AustraliaNothing to dislike
Lovely clean room, well appointed and comfortable
Stayed in January 2024
Reviewed: 2 January 2024
Mags
United KingdomNothing . No complaints.
Very helpful and friendly staff . Huge , warm , spotlessly clean room . Very comfortable bed and lovely , modern bathroom.
Stayed in January 2024
Reviewed: 1 January 2024
Dorothy
United KingdomDisapointed as there ws no chef for breakfast facilities. I was given a continental breaksfast which was ok but not great. I was offered 2 yoghurts, bananas which were on the point of being chucked out, plus other fruit and a jug of milk for cereal. Bearing in mind I was stayng 4 nights and I ws staying in the Lodge which did have kitchen facilities. Just an iidea maybe the kithcen should be checked to see if any other requirements are needed. I felt as I was a paying guest I shouldn;t have to go and ask.
Location was ideal for me as I could walk to where I needed to go to. Also close to local tgransport facilites and shops.
Stayed in December 2023
Reviewed: 30 December 2023
Filippo
United KingdomThe rooms would benefit from some restyling.
Great location in Elgin, lovely historic building with character, reasonable price.
Stayed in December 2023
Reviewed: 28 December 2023
Norrie
United KingdomNo evening meals. After a long busy day at work had to go out for dinner.
Really comfortable bed and very friendly staff. Great selection for breakfast.
Stayed in December 2023
Reviewed: 20 December 2023
Shirley
United KingdomHotel is beautiful but in need of some tender loving care ...
Breakfast was ok .. staff very friendly ... liked the fact we were upgraded ..
Stayed in December 2023
Reviewed: 17 December 2023
Alan
United KingdomI knew there was no evening meal when i booked, hopefully the restaurant will be open for my next stay
Really enjoyed my stay, large room and comfy bed and the breakfast was superb. The young lady who served breakfast was really nice too.
Stayed in December 2023
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