No hot water , hairs all over bathroom floor , carpets not been hoovered , are bed was falling apart , bathroom door handle falling off

Not much , place needs a good clean

Stayed in January 2024

The room was not nicely kept the decor was peeling, faded and In disrepair. It was cold when I got in, despite it being snow storm, the radiator was off. This was blamed on the cleaner. As a result I went to the bar to order a drink and wait for my bf. When he arrived he asked when the bar would close, he was told they would not be open late. After 20-30 minutes he went down and it was locked up. The bathroom had no soap, just antibacterial hand soap. The toilet roll holder was broken, I had one set of towels despite stating we were a couple. Also just one cup. No attention was paid to adding comfort. The door had obviously been broken into at one time and the wood around the lock was worn leaving me uncomfortable to sleep. I would not recommend this hotel.

The room was a good size.

Stayed in January 2024

Cold room no radiator worked, door had damage to surrounding,

Tv, refreshments, comfortable bed good size room

Stayed in January 2024

N/A

Property is Great just had 1 problem I had a job to open the front door to leave in the morning it was very stiff to open

Stayed in December 2023

The room I stayed in the toilet was dirty the shower had mould in it and when I wanted a shower that night there was no hot water

The bed was ok

Stayed in November 2023

Toilet had human feaces all round the outside, mould all round bath. Bathroom door wouldnt shut. Flakes of paint falling off everywhere, round door frames were a hazard. Couldnt see any staff anywhere, no cover round electrical box. No drawers or wardrobe in rooms. Mirror on shelf in bathroom looked like it had been used for snorting substances! Dirty socks found in bed they stated had been changed already by house keeping. Pubic hair found on pillows.

Absolutely nothing

Stayed in November 2023

warm welcoming and food was 1st clas

Stayed in November 2023

Breakfast was most excellent.

Stayed in October 2023

N/A

Fine and warm

Stayed in October 2023

There was bed bugs, no hot water, no seals on the windows, toilet rolls were not new. Many more problems :(

N/A

Stayed in September 2023

Fantastic

Stayed in October 2023

No hot water in the wash hand basin, 2 weeks in a row

Food was ok & staff were nice & helpful

Stayed in October 2023

Wet bed, stained duvet, flaking paint, general state of the facilities, not clean room

Stayed in September 2023

Does not deserve any star as hotel. No hot water in the morning or at night. Carpets in rooms haven’t seen a hovering. Very disappointing hotel with excellent food.

Stayed in September 2023

Paid extra for a sea view. Window was so dirty we could not see out. Bathroom was in a terrible state. Dirty bath, almost all paint was off the door and skirting. In a desperate need of redecoration. Just a shame we agreed to leave our phones at home as we could not get a pic. I suggest booking.com go take a look for themselves. Couldn’t have the window open as the main smoking point for the bar was under our window.

Stayed in September 2023

Badly in need of updating and a good spruce

Tired Stay was hampered by generator truck outside bedroom window ran all night

Stayed in September 2023

TV was a 15yr old portable that didn't work Lower window nailed shut, cheaper than window locks I suppose! Noisy generator/large fan that started and stopped all night Fire alarm went off at 0645 for no apparent reason Have to run taps/shower for 15 mins to get nearly hot water No interest at all when I informed morning staff about TV Fortunate that it wasn't a hot night as radiator stuck on!

Room was clean, staff friendly

Stayed in August 2023

Nothing we really did not like . It was comfortable and ideal central location.

Central location.

Stayed in August 2023

Cleanliness, urgently requires deep clean. Bathrooms 1980s don't know when shower heads were last cleaned, mould in bathrooms, unsafe windows, carpets yuck.

Staff were very pleasant, food reasonable

Stayed in August 2023

Difficult to find the hotel as the "Marine Hotel" sign on the building is missing some letters. Lift is not working. Hotel in need of redecoration. We did not use the shower as looked filthy. I won't be back to this hotel. Hotel rooms looked nice on the photos, the reality is completely different.

Nothing actually

Stayed in August 2023

I enjoyed my stay

Not applicable

Stayed in August 2023

The fact that the lift didn’t work despite me trying to check in advance. There was a gluten free menu yet for breakfast I paid £12.50 for 2 eggs and bacon. There was no hot water. The room was dated and I booked a superior double room which had absolutely nothing superior in. The bed was barely big enough for me and my partner. Also even if there was a view of the sea, ya couldn’t see it as the windows are too high! Seagulls were knocking at our window but that’s not the hotels fault but all in all not worth the money! Also when I struggled up the stairs, a young girl asked me if I needed help to which I heard one of the staff tell her to leave us !

It said it had a lift as I’m disabled, it was close to the sea

Stayed in August 2023

Nothing

Stayed in August 2023

No hot water for shower and tv didn’t work

Didn’t have any

Stayed in August 2023

The cleanliness’s of the hotel

Nothing

Stayed in August 2023