Beautifully kept property

Stayed in May 2024

Setting, comfort, staff

Stayed in May 2024

Excellent service, very friendly and professional staff. Beautiful building set in spacious grounds, just a short drive or walk from Ware. Great swimming pool too. There were weddings on both nights we stayed but they are kept separate from hotel guests so there was minimal disturbance.

Stayed in May 2024

Room was a little bit rough around the edges. Very clean, but tired looking. Could do with updating!

Great pool and spa facilities. Excellent breakfast - lots of choice / great quality! Staff were all friendly and helpful. Lovely grounds.

Stayed in May 2024

The cost of drinks!

The location, the building, the spa and pool.

Stayed in May 2024

I went to school at Hanbury Manor when it was Poles Convent. I liked how it was much less institutional and more well furnished

Stayed in April 2024

The room was a little stuffy and window safety locks didn't really allow for enough ventilation.

The spa and staff are fantastic, swimming pool hours great 7am-10pm. Facial highly recommended!

Stayed in May 2024

Our room wasn’t in the main building and was a good walk from the main restaurant and reception

The building was beautiful

Stayed in May 2024

The location is beautiful. Very peaceful and clean. The facilities were good and the building was fantastic.

The staff are fantastic! Nothing was too much for them. They supported my elderly parents, with finding them accessible accommodation and transport. The breakfast was excellent and service was brilliant.

Stayed in April 2024

One small point. The shower tap in the bathroom was difficult to move and it was a fine balance in getting the temperature right.

The food was excellent. We were there for an event on Saturday night and for a private lunch on Sunday.

Stayed in April 2024

Our room was very nice except for it sounded like a clog dancing team where above us who got up at 6 am to practice on a Sunday morning

Beautiful setting, lovely old hotel

Stayed in April 2024

Friendly staff, lovely bar and restaurant and spacious room.

Stayed in April 2024

room location a bit noisy

Breakfast excellent and dinner great!

Stayed in April 2024

Only thing was in one of the rooms the shower wouldn’t turn on but we had a bath.

Very helpful and polite staff. The hotel was very clean and the rooms were lovely. Breakfast was delicious.

Stayed in March 2024

Overall stay was very nice.

Stayed in March 2024

Looks a bit “tired”, specially the bedroom bathrooms need better cleaning, towels with holes, lots of dust/hairs in towel rail…

Beautiful settings

Stayed in April 2024

Room furniture was little grubby.

Setting is beautiful and tranquil.

Stayed in March 2024

The quality of the sausages and scrambled eggs. Lots of choices but the cooked version had little taste.

The grounds, staff and spa facilities.

Stayed in March 2024

Beds uncomfortable

Beautiful Surroundings

Stayed in February 2024

I had requested on my booking for a walk in shower due to a mobility issue Not only did I not receive this small request ! I was given a room with stairs leading to the room & MORE stairs to access the bathroom. When I asked for another room it was walking distance from the main hotel. I did explain I had walking issues. So had to make do as they said they were full (on a Monday)

Breakfast was lovely & staff were attentive to every need.

Stayed in February 2024

Nothing

We had the premier room which was lovely and large with a 6 foot queen size bed and separate bathroom with double shower. It was very comfortable and had coffee in room and had been newly refurbished with new furniture. A very pleasant experience. The spa and swimming pool and sauna is an excellent addition to the hotel for use during the day.

Stayed in February 2024

Just the very long & a bit confusing walk to our room. Also the small number of lounge chairs by the pool.

A beautiful house, friendly & helpful staff, very good food.

Stayed in February 2024

The steam was separated for each changing room. Would be nice to have 1 general one.

The spa facilities

Stayed in February 2024

The room we had was nice but it was very tired looking. The bathroom really needs an overhaul. There was mould on the sealant around the shower and the paintwork had seen better days. We had booked a twin room with two double beds (I was sharing the room with my Mum) and I asked via email if the room could be fairly close to reception as I am disabled and find walking distance difficult. However on arrival we were allocated a room behind reception but it had a king size bed which Mum and I had to share…the only other option was to be located a substantial distance from reception and the main areas of the hotel. We accepted the room as it seemed the easiest option but it was far from ideal. Another little issue was that we were due to have some family come to the hotel for morning coffee with us in the lounge over the weekend so we asked whether it would be possible to pre order some pastries/biscuits to serve with our coffee. We were told this was not possible as there would be no pastry chef on duty… we felt this was something which, could have been organised as we asked over 24hrs in advance. Instead we cancelled and we went out for coffee elsewhere who could accommodate this. It was disappointing to say the least.

Beautiful country manor set in amazing grounds. It has a lovely lounge area to relax in. We spent time there drinking tea and reading of an afternoon just relaxing.

Stayed in January 2024