Newport road 134, Cardiff, CF24 1DJ, United Kingdom
#37 of 49 B&Bs and Inns in Cardiff
Guests' ChoiceBased on 196 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
7.9
Facilities
7.2
Staff
8.6
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 19 May 2023
Adam
United Kingdomclean an tidy an very welcoming
Stayed in May 2023
Reviewed: 12 May 2023
Claire
United KingdomClean and good location
Stayed in May 2023
Reviewed: 6 May 2023
Stephen
United Kingdomcomfortable beds and friendly staff
Stayed in April 2023
Reviewed: 4 May 2023
Stephen
United Kingdomsometimes you can hear doors banging but that is expected
nice clean room and comfortable bed and nice friendly staff in the 2 hotels
Stayed in May 2023
Reviewed: 26 March 2023
Holly
United KingdomThe heating got turned on at 5am until 9am which wasn’t great as it got every warm. Other than that, no complaints
Stayed in March 2023
Reviewed: 5 March 2023
Jessica
United KingdomThere were a group staying in the residency and they were a little loud and at this point it must’ve been 2 or 3am
The host was kind and accommodative. The bed was really comfortable and the room was spacious and clean
Stayed in January 2023
Reviewed: 20 February 2023
Jeetendra
United KingdomPerfect setting, very professional customer service.
Stayed in February 2023
Reviewed: 17 December 2022
Varun
United Kingdomextremely unprofessional, no one open the door for us. we was waiting outside for long time.
nothing
Stayed in December 2022
Reviewed: 13 November 2022
Karen
United KingdomInstead of a room with a bathroom at the Mayfair guesthouse I was transferred to the Park lane guesthouse with a shared bathroom. I chose the Mayfair because it had its own bathroom and because of my physical needs this was unacceptable.
location
Stayed in November 2022
Reviewed: 22 October 2022
Martine
United KingdomIt was all good!
Was very happy with our overnight stay here Myself and my daughter stayed the night for her 16th. David is a very lovely and helpful man and nothing too much trouble! Very comfortable and pleasant room and will definitely return here to stay next time in Cardiff Thank you!
Stayed in October 2022
Reviewed: 11 October 2022
James
United KingdomNo joining instructions, rang the doorbell for half an hour - no answer. Phoned and was told to go over the road to another hotel. At the other hotel they said that the booking 'hadn't been entered onto the system' by the manager. Was offered a room that turned out to be a single not a double/ twin (photo included) with a double bed only accessible from one side and a clearance of 1-2ft the other side. Numerous other issues. My worst experience and first complaint with Booking.com in 8+ years. When I complained they said that the twin/double room was bigger than the double previously offered, the photos of which in the ad show two double beds with plenty of space!
Nothing
Stayed in September 2022
Reviewed: 17 August 2022
Clive
United KingdomThe room was a single bed room that was not much bigger than the bed. There was a communal toilet and shower room. The price of £99 was not good value, however, it was Cardiff University graduation day and all the hotels were eye wateringly expensive and it was all I could get on the night.
The place was clean.
Stayed in July 2022
Reviewed: 31 July 2022
Wright
United Kingdomlarge room/ light and airy
Stayed in July 2022
Reviewed: 22 July 2022
Mark
United KingdomEvery was amazing clean room freindly staff easy too find what more can you ask
Stayed in July 2022
Reviewed: 22 July 2022
Aiden
United KingdomI was supposed to be staying at the Mayfair but on my journey down I received a message telling me I was staying over the road at the Park Lane guest house. It really wasn't very nice. Very dated. Tiny room. Bathroom was a shared one which I hate. I'm sorry to say this as the owners were very friendly, I definitely wouldn't stay there again.
There wasn't anything I liked apart from it was only a mile away from the city centre and close to some shops
Stayed in July 2022
Reviewed: 26 June 2022
Kay
United KingdomLoved the friendliness of the lady .
Stayed in May 2022
Reviewed: 15 June 2022
Mustapha
United KingdomLocation is great. The manager is very helpful
Stayed in June 2022
Reviewed: 29 May 2022
Jeff
United Kingdompaper thin walls very noisy couldn't sleep for hearing tv and people on phone in next room very basic facilities. also was booked in Mayfair guest house over road and bumped to sister GH across road that morning telling us we are staying in Park Lane
friendly staff
Stayed in May 2022
Reviewed: 9 May 2022
Urara
United KingdomUnable to connect Wifi. No TV remote controller. Small bed.
Friendly staff
Stayed in May 2022
Reviewed: 4 May 2022
Paul
United KingdomWell alll the Picture and all your the advertisements your saying in your booking.com is all different on what my expectations so please make sure next time just visiit the property you are listing and be true to your customers.
Stayed in May 2022
Reviewed: 4 May 2022
Grace
United Kingdomquite a walk from the centre no hairdryers
very comfy beds friendly staff
Stayed in May 2022
Reviewed: 11 April 2022
Jackie
United Kingdom45 before we checked in we received a message to say go to the guest house opposite the Park Lane Guest House. Apparently a sister guest house not what we booked. Clare was welcoming and could only apologise. BUT the room was not what we had booked Dirty towel Old sock covering the smoke alarm Bathroom window that came off it’s hinges Basic room Stained dirty furniture
Nothing - sent to the sister guest house !!
Stayed in April 2022
Reviewed: 31 March 2022
Nikolaos
United KingdomLook at the picture above...the room does not look like that.. Be careful to book an entire suite room-not very clear during your booking but the owner was very kind to give me one
Good value for money
Stayed in March 2022
Reviewed: 17 March 2022
Macsen
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 March 2022
Romeyanicai
United KingdomYeah
Stayed in March 2022
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