26-28 Trebovir Rd, Kensington and Chelsea, London, SW5 9NJ, United Kingdom
Based on 2210 hotel reviews
7.0Cleanliness
7.3
Comfort
7.3
Location
8.9
Facilities
6.9
Staff
8.4
Value for money
7.5
Free WiFi
7.3
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End of dialog contentReviewed: 17 January 2024
Marita
MaltaPerfect to earls court station
Stayed in December 2023
Reviewed: 5 January 2024
Kate
AustraliaThe boiler packed up so there was no hot water for my entire stay. In fact I believe I should be compensated for that. No hot shower for four days! I think the management should have stayed on top of those things given it’s an older building. No lift (the place currently being refurbished including the lift, but it was noisy during the day, but mostly I was out so it didn’t bother me) - it was very tricky getting my suitcase up a narrow, steep staircase with a turn on the stair as well. Tore a muscle doing that on the way down when I left. The bed was hard and lumpy.
The staff were super friendly and helpful. The location was brilliant, although the station was little noisy, but I took my chances with that when i saw where it was. It was clean and warm.
Stayed in January 2024
Reviewed: 1 January 2024
Ami
United KingdomThe duvet was thin, thinner than i expected for a winter night, and I was afraid it would not be warm enough for myself and my 6 year old child. The receptionist said they do not have a spare duvet and advised to switch on the heater fan in the room and keep us warm throughout the night. Switched on the heater fan, it blew out dust straight away, clearly not being used or clean for a very long time. The fan was noisy, and no heat came from it. The night was cold. We wear out coats to sleep, and the room was above the busy Earls court station, which trains were coming in and out every couple of minutes. This prevented us from sleeping. Worst sleep. The room was comfy, but the experience was not as expected.
We got upgraded to a slightly bigger room. The room layout was okay for two people. The pillow and bed were comfortable.
Stayed in December 2023
Reviewed: 23 December 2023
Kim
United KingdomThere were no windows
Breakfast not included
Stayed in November 2023
Reviewed: 19 December 2023
Lucian
RomaniaVery expensive for what it had to offer. Old facilities, we only had warm water in one morning.
Location
Stayed in December 2023
Reviewed: 18 December 2023
Paul
United KingdomLocation and price
Good room in an excellent location at a reasonable price
Stayed in December 2023
Reviewed: 5 December 2023
Zephyrine
JerseyBed located under window and, despite duvet, I was cold during the night. Window not very sound proof so heard trains and platform announcements from early hours. Lighting poor.
Bed comfortable n linen clean. Shower had good heat and water pressure.
Stayed in November 2023
Reviewed: 5 December 2023
Leoncita
GreeceThe room did not have a window we couldopen during the day, just to let air circulate a little.
Location is all the money in this hotel! Underground station is at 150 meters. Although the room was in the basement, it was quiet, clean, with a nice and big bathroom. The furniture was old but very comfortable and the best thing? we had more than 2 pillows per person. It was quite warm at night so it was good to rest in the room after days of long walking around the city. It's located in a very nice and quiet street with lots of cafeterias and restaurant around.
Stayed in December 2023
Reviewed: 27 November 2023
Richard
United KingdomScrews in the floorboards everywhere, Needs an update.
Location
Stayed in November 2023
Reviewed: 18 November 2023
Chukwuka
NigeriaFurniture change needed Shower needs fixing
Location close to train station and shops
Stayed in October 2023
Reviewed: 30 October 2023
Monique
New ZealandI particularly booked this hotel for the location and the lift. As I had large heavy luggage. I felt uneasy the the exterior door on to the terrace was not locking. Reception assured me it would be locked, but did not check.
Staff helped with bags, as lift was not working.Much appreciated.
Stayed in October 2023
Reviewed: 22 October 2023
Gary
United KingdomThe shower was cold and the plug socket was not working with the light switch no lift had room on the forth floor after I finished work climbing up the stairs was tired
Stayed in October 2023
Reviewed: 3 October 2023
Angele
MaltaNo lift . Too many stairs
The location is super
Stayed in October 2023
Reviewed: 21 September 2023
Christine
United Kingdommy room was at the very top of the hotel, way too many stairs and no lift
it was very central and easy to get too and parking was good too!
Stayed in July 2023
Reviewed: 20 September 2023
Anja
GermanyGreat location, very easy to go sightseeing from there! Staff was very friendly!
Stayed in August 2023
Reviewed: 30 August 2023
James
IrelandSince there were renovations taking place the lift wasn't available.
Nice lounge area for relaxing.
Stayed in August 2023
Reviewed: 29 August 2023
Sean
IrelandElevator out of order
Clean room, nice staff and good location
Stayed in August 2023
Reviewed: 24 August 2023
Mohammed
United KingdomLocation.
Stayed in August 2023
Reviewed: 19 August 2023
Ana
SpainShower
Locatioj
Stayed in August 2023
Reviewed: 12 August 2023
Alenka
SwitzerlandCleanliness and general state of rooms and furniture that are long due for upkeep and refurbishment.
Location
Stayed in May 2023
Reviewed: 7 August 2023
Adélaïde
FranceThe room was good enough for the price we payed. Location was great!
Stayed in July 2023
Reviewed: 5 August 2023
Elizabeth
United KingdomI like the unique and Indian style of furniture and decor.
Stayed in August 2023
Reviewed: 31 July 2023
Adam
United KingdomBed small room very dark as in basement. Room dated
Location brilliant plenty of cafes pubs in lovely ara of London. Easy to get everywhere
Stayed in July 2023
Reviewed: 18 July 2023
Jacqueline
United KingdomIt would be nice to have a shower mat and a couple of glasses
Friendly staff and very helpful.
Stayed in July 2023
Reviewed: 17 July 2023
Mary
United StatesWhen it is hot you need to open the windows for air but it’s a very loud street at night. To be expected in a city!
Location and staff were great! Room is small but has everything you need and comfy beds. Close to the Underground and walkable to Chelsea Stadium!
Stayed in June 2023
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