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Reviews of Melbourne Lodge

Brocket Hall Estate Brocket Park, Welwyn, AL8 7XG, United Kingdom

#3 of 5 hotels in Welwyn

Guests' Choice

Review score

Based on 104 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 12 May 2024

    9.0
    Very comfortable room in a lovely setting.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    There is no fridge or safe in the room.

    Lovely green location. The room was very comfortable especially the bed. A little dated but still wonderful. The tea and coffee making facilities were good and I was provided with extras when I ashed. The bathroom was very comfortable with twin sinks, a fabulous bath and lovely bathroom products. Bath robes were also provided. Plenty of wardrobe space.

    Stayed in May 2024

  • Reviewed: 8 December 2023

    7.0
    Great stay , brilliant and friendly staff with iconic setting and views. Must look at details.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    The room was good size and appointed (ST Simon) but the floor boards were loose about 1.5m into the room which was unnerving and could wake up potential customers in the rooms below when walking across. So these would need fixing. The bath had a large amount of limescale as was the chrome shower handles, again this wouldn't take 5 minutes to clean and this would have given the atmosphere to a relaxing bath, but one look you wouldn't.

    Breakfast was ok but plate was luke warm , beans were so watery and tepid at best, that i didn't eat them . In a hurry so didn't complain. Staff were so good though, for service and attention from directions to ordering a cab.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, the site itself is picturesque. We had a romantic getaway, and it was a perfect place to have one

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Lovely place, earlier check-in would be nice
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    If check-in could be a bit earlier it would be better as you could have more time.on the grounds to look around.

    Nice grounds and a great breakfast.

    Stayed in November 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast took ages no coffee cups so takeaway cups! When breakfast finally arrived, was luke warm, let down after the fabulous room and location .

    Room , location we're both beautiful

    Stayed in August 2023

  • Reviewed: 25 August 2023

    7.0
    Excellent for short stay. Lovely surroundings. In need of some updating. Comfortable.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Bedroom was 'tired' and a little dated. Some soft furnishings were 'worn out' and in need of replacement. Air con in the summer consisted of a large window only, which if left open at night - anyone could climb through (Ground floor room). Breakfast was 'simple'. Staff inexperienced. Tables 'sticky' - always a bit of a give a way. Generally the buildings were tired/dilapidated and in need of attention.

    Location was good - v good for the general area. Small B&B. Not at all busy. Comfortable room and bathroom. Quiet.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night

    Some facilities are a bit dated (e.g. bidet in the bathroom did not work, and one of the taps was a bit "temperamental"), but it arguably adds to the charm of the property a bit

    Awesome location. Ability to freely walk around the large and beautiful grounds.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Don't hesitate - great place
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Atmosphere of everything

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful setting, amazing grounds. The room was perfect and so comfortable!

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful grounds and rooms

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Disappointing and not good value for money.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Difficulty finding the property and registration desk. Postcode given took us to the wrong entrance. Poor communication as to directions. The restaurant was not open on the 3 days we were there - very disappointing! This was not communicated to us when we arrived and was incorrectly advertised on the website as being open. Walking to the golf club for breakfast was not ideal. No proper air conditioning in our room. Furnishings were ‘tired’ and need replacing. No fridge, 2 tea bags for 3 nights. Towels not replaced on one day and reception could not help with that so had to wait until the next day. Asked for extra teabags but they didn’t arrive.

    The surrounding landscape including the golf course was attractive. Cafe staff were mostly satisfactory (but not friendly).

    Stayed in July 2023

  • Reviewed: 30 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and quiet. Beautiful open space.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    More for the romantic golfers than business traveller
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Thick duvet in middle of summer led to a bit of an uncomfortable and broken nights sleep. For an overnight stay it was a bit isolated so would say more geared towards couples & golfing stays rather than a stop over for business travellers.

    Large spacious room, accomodation was set in a tranquil of the golf course. Staff really pleasant and helpful.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Quiet stay in historic grounds.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    nice clean room, good facilities and excellent location. Very quiet and staff very helpful. Lovely breakfast

    Stayed in July 2023

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor signposting to reception The statues freaked me out - thank you Dr. Who

    Amazing scenery. Great views, felt really exclusive

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    beautiful venue but needs a restaurant and bar open in the evening for guests
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    restaurant closes at 5.30pm

    beautiful location

    Stayed in May 2023

  • Reviewed: 17 May 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dated, furnishings worn. Cobwebs on the ceiling that had been there for time.

    Nice building, staff friendly breakfast very good.

    Stayed in May 2023

  • Reviewed: 4 December 2022

    7.0
    Golf Lodge
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The plumbing isn't great,and as I said previously very stuffy. I think the advert should recommend only as a golf lodge.

    The room was Beautiful, but the windows did not open and there was no ventilation, so was very stuffy. Also very hard to find the Lodge as there was no proper sign post especially after dark. The staff were very kind . I wouldn't stay again but if you like Golf it would be ideal.

    Stayed in December 2022

  • Reviewed: 31 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The only unfortunate thing about this trip was that we were unable to go into the actual hall where my mum was born, as there was a film crew there. Very disappointed even though the reception team did try their best to see if this could be made possible.

    Beautiful location with gorgeous views across the lake and beyond. Stayed at Brockett Hall with my mum for her birthday, as this is where she was born when it was a maternity hospital during the second world war. The room in Melbourne Lodge was lovely and spacious and nicely decorated with a huge bathroom. Reception staff were brilliant. Friendly and very helpful.

    Stayed in October 2022

  • Reviewed: 25 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    getting in and out of the shower walking 100m in the rain to have breakfast

    beautiful room beautiful location

    Stayed in October 2022

  • Reviewed: 4 October 2022

    7.0
    This is a very picturesque setting and the staff are lovely.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night

    Melbourne Lodge is advertised as wheelchair accessible but we experienced difficulty with this, although the staff were very helpful and did all they could to remedy the problems (eg the ramp could not be found etc). The carpet in one of the rooms was very badly stained and the rooms were very hot.

    Melbourne Lodge is in a lovely setting and the staff were all very helpful. The restaurant was very good. The beds were comfortable and the rooms were decorated nicely but everything is rather shabby and needs refreshing.

    Stayed in August 2022

  • Reviewed: 2 October 2022

    9.0
    A lovely stay
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    some of the soft furnishings needed repair

    it’s history and beautiful fixtures and fittings and surroundings

    Stayed in October 2022

  • Reviewed: 19 September 2022

    9.0
    excellent
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    parking

    location

    Stayed in July 2022

  • Reviewed: 5 September 2022

    9.0
    very relaxing atmosphere
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    floorboards creak

    beautiful setting

    Stayed in September 2022

Showing 1 – 25

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