Melvich, Portskerra, KW14 7YJ, United Kingdom
Based on 479 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
9.4
Value for money
8.5
Free WiFi
7.3
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End of dialog contentReviewed: 16 October 2023
Chris
United KingdomThe view the staff & the food were amazing. The room was great with all he facilities we needed.
Food was very good
Stayed in September 2023
Reviewed: 10 October 2023
Carolyn
United KingdomLimited food range on menu. Some areas of hotel chilly.
Great staff, convenient location. Welcomed our dog.
Stayed in August 2023
Reviewed: 9 October 2023
Alan
United KingdomNothing.
What a lovely hotel. Rooms are very spacious, food excellent.
Stayed in September 2023
Reviewed: 1 October 2023
Colin
United KingdomThe only criticism which is probably no fault of the hotel.. Most of the TV channels weren't working fully.
The Scottish breakfast was lovely... Our stay was a one night stop-over, so we didn't really get chance to explore the location... The staff were really attentive.. Thank you for a great stay.
Stayed in September 2023
Reviewed: 1 October 2023
Antony
United KingdomFriendly reception and restaurant staff with separate lounge area for those staying in hotel.
Stayed in September 2023
Reviewed: 30 September 2023
Karen
United KingdomRooms a bit small, no facility to hang clothes! Shower awkward to use, small cubicle.
Location was great. Lovely views, nice gardens. Bar & restaurant great. Staff very friendly.
Stayed in September 2023
Reviewed: 28 September 2023
Nicola
United KingdomEverything was great
Hotel really friendly, and very accommodating for the stay there with our two dogs. All of the staff we came into contact with were so helpful. The room was bright and clean with nice decor. Both evening meal and breakfast were lovely. A great hotel in a beautiful location on the NC500 route - would highly recommend ⭐️⭐️⭐️⭐️⭐️
Stayed in September 2023
Reviewed: 28 September 2023
Lincoln
CanadaGreat staff and good restaurant.
Stayed in September 2023
Reviewed: 28 September 2023
Big
United KingdomRooms not acessable, stairs both up and down. Shower flodded as it didn't drain very well.
Friendly and helpful staff, couldn't do enough to help. . Food good in the restaurant, steaks, home made pizza and burgers with vegi options. Comfortable if deserted residents lounge. Several vintage guest registers dating back to the 1930's.
Stayed in September 2023
Reviewed: 27 September 2023
Nicholas
BelgiumThe only minor thing was that I didn't find it so easily, but that's probably more an error of my gps. Because once I got close to the hotel it was super easy to find.
Great food, breakfast and diner!! Cosy room with plenty of space! Lovely garden. Friendly and helpfull staff! Everything went smoothly!
Stayed in August 2023
Reviewed: 20 September 2023
Derek
United KingdomExpensive bar
Friends and attentive staff.
Stayed in September 2023
Reviewed: 19 September 2023
Kaori
United KingdomNot didn't like but our room's shower cubicle had a bad drainage.
Location, lovely decor in dining room, hallway.
Stayed in July 2023
Reviewed: 18 September 2023
John
United KingdomThe hotel has been around for a long time and probably seen life on the up as well as on the down. With the rise in popularity of the NC500, I expect the hotel will do very well over the coming years, so I do think some money could be spent improving the decor. It's clean enough, but looks so tired in places.
After booking in we were taken to our bedroom which was huge. Bed, obviously! 2 seater settee a single chair and a coffee table and still loads of space. Bathroom, as well, was big, with a bath as well as a shower. Tea/coffee making facility was in the room, which these days I look on as a bonus. Staff were all fantastic, couldn't fault them.
Stayed in September 2023
Reviewed: 16 September 2023
Michelle
United KingdomThe bath tap didn't work, so you had to fill the bath via the shower head.
We stayed 1 night. We had a pleasant stay. The staff were really nice and welcoming. The room was clean and a good size. Breakfast was great and the restaurant was really comfortable with a great view. The beach was easily accessible from the hotel.
Stayed in September 2023
Reviewed: 16 September 2023
Lucrezia
ItalyThe bathroom was a bit small and has some problems with the shower, but nothing that can't be managed.
The room was quite clean and the hotel is in a good location half an hour from downtown Thurso. The staff was very friendly and carefull to our needs. There is an option to eat in the hotel restaurant which I recommend, the range of dishes is very varied and cooked very well, even the pizza was not bad.
Stayed in September 2023
Reviewed: 15 September 2023
Walter
CanadaWIFI was not available in the room as advertised and it was not a secure network.
Room was comfortable and breakfast was tasty
Stayed in September 2023
Reviewed: 15 September 2023
Ahmad
SwitzerlandRoom was a bit damp, maybe room was not heated.
Helpful and friendly staff
Stayed in September 2023
Reviewed: 13 September 2023
Peter
United KingdomNothing about the hotel. The postcode gives a location about a quarter of a mile further back down the road, so it's a bit misleading.
Ideal place for a night's stay (or more) on the North Coast. Clean room, comfy beds, good bathroom/shower facilities. The restaurant offered a reasonable, albeit limited, selection. However, the pizzas were fab. Just down the road from the totally stunning Strathy Beach.
Stayed in September 2023
Reviewed: 12 September 2023
Susan
United KingdomTired decoration. The hotel was in darkness at just gone 10pm. Didn’t join WiFi as Apple suggested it was unsafe.
Stayed in September 2023
Reviewed: 10 September 2023
Nicholas
United KingdomBathroom was not good . Shower head rail broken , had to hold the shower head up , shower drain blocked , water filled the shower tray .
Perfect location , good stop for the NC500. Super pizzas !
Stayed in September 2023
Reviewed: 10 September 2023
Stanley
United KingdomDog friendly
Stayed in September 2023
Reviewed: 9 September 2023
Gwynfa
New ZealandNothing
Staff super friendly and helpful
Stayed in September 2023
Reviewed: 5 September 2023
Nathan
United KingdomNothing was all lovely
Good location. Very pleasant Australian host made us feel welcome. Cosy decor and a rooms were comfortable . Breakfast was freshly cooked and delicious. Beautiful setting.
Stayed in September 2023
Reviewed: 31 August 2023
Peter
United KingdomBetter menu
Great friendly staff,
Stayed in August 2023
Reviewed: 30 August 2023
Slattery
United KingdomLovely hotel with lovely staff who couldn't do enough for you. Food was great too.
Stayed in August 2023
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