49 Falmouth Road, Truro, TR1 2HL, United Kingdom
#7 of 8 hotels in Truro
Guests' ChoiceBased on 946 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.0
Staff
9.2
Value for money
7.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Morag
United KingdomNo shelving in shower to put shower gel, shampoo etc..
Proximity to centre
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomBath in room and not a shower. Breakfast options limited.
Location of the hotel. Clean room. Friendly front desk staff.
Stayed in April 2024
Reviewed: 27 April 2024
Kathy
CanadaNo shelves or hooks etc in bathroom No safety rails in shower Room very small for a ‘large’ twin
Great breakfast in a very nice room Super pizza and salad Good location Good parking
Stayed in April 2024
Reviewed: 28 March 2024
Paul
United KingdomAs above
All very good except the water pressure for the shower which was very poor.
Stayed in March 2024
Reviewed: 11 March 2024
Bobbie
SpainA bedside light would have been a plus as I like to read but could only do it with main overhead light on which was obviously not perfect. Something to do with having twin beds I think.
Very comfortable room and bed. Breakfast more than adequate and staff always cheerful and helpful. Lovely log fire in lounge and plenty of hot water!
Stayed in March 2024
Reviewed: 27 February 2024
Paul
United KingdomNothing I can think of.
Warm and friendly staff. Good location for truro.
Stayed in January 2024
Reviewed: 24 February 2024
Nicola
United KingdomThe shower was very small.
Lovely staff, very clean.
Stayed in February 2024
Reviewed: 16 January 2024
Rome
United KingdomTv size was small for the size of the room
Very nice clean building and room very big bed also.
Stayed in January 2024
Reviewed: 7 January 2024
Siobhán
United KingdomExcellent continental breakfast and attentive host.
Stayed in January 2024
Reviewed: 17 December 2023
Angela
United KingdomLight above bed not working. I reported it but nothing done. No big deal as there was also a bed side lamp.
Excellent location & friendly staff
Stayed in December 2023
Reviewed: 15 December 2023
Nick
United KingdomClose proximity to the town centre but just be aware it is up hill on the way back. Staff exceptionally friendly but not overbearing.Bed comfortable and room spacious and very clean.Nice buffet breakfast
Stayed in November 2023
Reviewed: 4 December 2023
Isobel
United KingdomWe were not warned that our room was directly above the main bar where there was an incredibly loud function going on. Some guests were shouting and the noise kept me up, which was not ideal as I was travelling for work.
The staff were friendly and accomodating
Stayed in December 2023
Reviewed: 18 November 2023
Shashank
United KingdomThere was no toilet brush in the toilet
Location and staff
Stayed in November 2023
Reviewed: 12 November 2023
Michael
United KingdomComfortable lounge areas, good bar and a lovely breakfast room. Bedroom adequate for a one night stay, tiny bathroom.
Stayed in November 2023
Reviewed: 10 November 2023
Anne
United KingdomAccess to upstairs rooms is via a lovely staircase but there is no lift so there are access issues. The hotel is a very short drive from Truro. It is situated on a long fairly steep hill. A reasonably easy walk down for a fit person . Not a suitable walk for anyone with mobility issues. The hotel is developing as a meeting room venue. It will be important not to overlook the needs of residential guests in favour of work groups
Twin room as requested but not as yet part of the refurbishment going on. Decor was very acceptable. Nice to have a blanket on each bed for extra comfort. Beds clean and comfortable. However although the room was small it was adequate for a couple of nights. En-suite shower room was small but the water was hot and powerful. Staff were all helpful and friendly. Evening pizzas were very good. Continental breakfast was enjoyable and plentiful. Parking was a boon.Loved the modern decor.We were happy enough to extend our stay from one to two nights.
Stayed in November 2023
Reviewed: 2 November 2023
N
United KingdomNo garden
Very pleasant staff and surroundings, quiet area with small boutique hotel feel.
Stayed in October 2023
Reviewed: 22 October 2023
Joanna
United KingdomDingy room with small window. Poor acoustics between other rooms.
Great location for theatre visit!
Stayed in October 2023
Reviewed: 20 October 2023
Rachael
United KingdomDoors of the rooms rattle as other people move about the hotel and there was no dial to turn the radiator down in my room.
Nice clean room, lots of parking, close to town. Continental breakfast was good but there is no cooked options
Stayed in October 2023
Reviewed: 11 October 2023
Miho
United KingdomI wanted to enjoy fresh vegetables and fruits and more cooking choices for egg.
Cleanliness and design
Stayed in October 2023
Reviewed: 1 October 2023
Barry
United KingdomThe menu didn't have a lot of choices and the bar only sold bottle beers
Room was ideal for my needs
Stayed in September 2023
Reviewed: 30 September 2023
Rachel
United KingdomBreakfast options a little limited, quite basic facilities in rooms.
Very friendly staff
Stayed in September 2023
Reviewed: 27 September 2023
Tracy
United KingdomNot much really other than the small bathroom. The window in my room was a roof window and needed a good clean but other than that it was a nice place to stay.
The service was excellent, very helpful and friendly. The room had everything I needed, albeit the bathroom was small and a little old. But the hot water was hot for a change. The breakfast was adequate plenty to help yourself to. Sadly no English breakfast but toast was available. The hotel main area's were decorated very nicely and modern.
Stayed in September 2023
Reviewed: 26 September 2023
Colin
United KingdomGood continental breakfast
Stayed in September 2023
Reviewed: 21 September 2023
Alexander
United KingdomWindow blind not fully working. Otherwise no issues
Breakfast a little basic but ok. Nice hotel and staff. Evening meal was also good
Stayed in September 2023
Deia, Spain
Murnau am Staffelsee, Germany
Rimini, Italy
Salmon Arm, Canada
Horezu, Romania
Seget Vranjica, Croatia
Pécs, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content