38 Gardners Crescent, Edinburgh, EH3 8DQ, United Kingdom
#84 of 170 hotels in Edinburgh
Guests' ChoiceBased on 5914 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 11 March 2024
Holly
United KingdomNothing really
It was close to where we had to be and very close to a lot
Stayed in March 2024
Reviewed: 11 March 2024
Gordon
United KingdomNothing really.
Staff were really helpful when we arrived a little early. We were all put on the same floor which was helpful. Rooms a small but we had everything we needed for our stay. Bed was super comfy as were pillows. Bathroom was small but again it suited our needs so overall, really happy with the hotel and would stay again.
Stayed in March 2024
Reviewed: 11 March 2024
Imac64
United KingdomBit pricey..My other family payed around £80 and we payed £130 for one night.
Staff, room, location and breakfast.
Stayed in March 2024
Reviewed: 10 March 2024
Clodagh
IrelandWe were only given one towel on arrival and the one we were given had a small stain. The lady at the front desk was so lovely and brought us fresh towels straight away so was no big deal.
All the staff were so lovely, especially at the front desk.
Stayed in March 2024
Reviewed: 9 March 2024
Christy
United KingdomThe fridge is not working
Staff were friendly and very accomodating. We arrived earlier than the check in time but she allowed us to check in already. Property is clean and accessible. Near tourist attractions
Stayed in March 2024
Reviewed: 9 March 2024
João
United KingdomThe apple juice is always unavailable
All good , when arrived the receptionist was very friendly and helpful, breakfast was good. When I made the check out, the lady was very friendly and helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Tony
IrelandClean, beautiful room and fantastic location 12 mins walk to the castle
Stayed in March 2024
Reviewed: 7 March 2024
Brenda
United Kingdomnothing {we didn't have breakfast so I can't comment on that} however, a family member said the breakfast was lovely and loved the pancake making machine
Room was spotless, bed was comfortable and staff at reception were friendly and helpful
Stayed in March 2024
Reviewed: 7 March 2024
Josh
United KingdomBreakfast seemed quite expensive but was very nice.
Great modern location near to routes into city centre.
Stayed in March 2024
Reviewed: 4 March 2024
Yi
United KingdomAircon broke after the first night and reset didn’t work. so room was getting stuffy and lacked air circulation
convenient location. 11min walk from train station Tesco across the road lots restaurant and cafe near by cinema is 10 min away and bus stops really close. And staff was friendly
Stayed in March 2024
Reviewed: 3 March 2024
Oba
IrelandNothing.
We liked the reception staff, great humour and friendly. We were given a disabled room for some reason, no problem at all.aybe it was the only room left.
Stayed in March 2024
Reviewed: 2 March 2024
Daniel
United KingdomFriendliness of staff, and clean well equipped room. Location and public transport links.
Stayed in March 2024
Reviewed: 2 March 2024
Jonathan
United KingdomWe were only here for 1 night!
Great location, a short walk to the old town and a quiet area to get a good night's sleep. The staff were excellent, providing extra pillows for my pregnant wife to get comfortable and checking us in a few hours earlier than the allocated time.
Stayed in March 2024
Reviewed: 28 February 2024
Ella
Irelandthe location
very nice inside. a bit of a walk
Stayed in January 2024
Reviewed: 28 February 2024
Gary
United KingdomAir con didn’t work for 1 night but the 2nd night it turned on. Shower went under maintenance for a few hours as there was a water leak elsewhere in hotel. The phone line was dead and was defective.
Very clean. Shower was amazing. Staff were very helpful and brought water up to use to clean as the shower was off. Other facilities such as bed, TV, kettle, sachets of coffee and tea were all supplied.
Stayed in February 2024
Reviewed: 27 February 2024
Daisy
United KingdomRoom did not have much natural light
Good location, friendly and very accommodating staff
Stayed in February 2024
Reviewed: 26 February 2024
Jamie
United KingdomNo towel rail in bathroom and no toilet brush
Clean, quiet, good value. Staff very helpful
Stayed in February 2024
Reviewed: 26 February 2024
Thomas
United KingdomParking
Clean
Stayed in December 2023
Reviewed: 25 February 2024
Shenaz
United KingdomThe Air Con wasn’t working properly for the first two nights and my sister got quite warm and couldn’t sleep much but the staff were really accommodating and provided us with a fan which saved us!
Breakfast options were great especially having such a wide variety to choose from. The room we had was so lovely and perfect. Hotel staff were so nice and polite. I really liked that it was very secure so not anyone could just enter as we had a key for access to the lift. Lots of shops and cafes nearby and everywhere we went was accessible by foot so no need for Ubers or buses. I would definitely come back here again for sure.
Stayed in February 2024
Reviewed: 25 February 2024
Kelly
United KingdomFurther from haymarket than the website suggested,
Breakfast was nice and the beds were comfy with good quality pillows.
Stayed in January 2024
Reviewed: 21 February 2024
Kate
United KingdomShower screen wasn’t big enough to stop the water splashing on the floor
Spacious room Comfortable bed Blackout curtains Easy to check in/out Walkable to everything in Edinburgh
Stayed in February 2024
Reviewed: 21 February 2024
Jacqueline
United KingdomWe had a slight issue with the aircon/heating not working, but we were provided with a portable heater. I can honestly say that the customer service at this hotel was second to none. The staff went out of their way to rectify the problem and make our stay comfortable.
This hotel is good value for money. It is nice and clean, and the location is good if you don't mind a bit of a walk to the old/new town.
Stayed in February 2024
Reviewed: 20 February 2024
Alexandra
United KingdomMy only complaint is that we found 2 items in the floor which suggests it hadn’t been hoovered after the previous guests. Everything else seemed clean.
Conveniently situated, lovely hotel. We only stayed one night and didn’t have food but dining room looked nice. Room has everything you need and the beds are very comfortable. Best thing was the staff however. So pleasant, helpful and obliging.
Stayed in February 2024
Reviewed: 20 February 2024
Martin
GermanyRoom service/ cleaning, some strange stains on walls, curtains and carpet
Size of the room, comfort, service, bathroom
Stayed in February 2024
Reviewed: 19 February 2024
Stuart
United KingdomNothing comes to mind. There was no issues. The corridor was straight. The room had a ceiling. The staff spoke words. I responded with the same.
The staff were pleasant. The room was clean. The location great. The hotel meet my request for a quiet room. I don't need to write anymore.
Stayed in February 2024
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