A little tired in places

Nice room and comfortable bed

Stayed in February 2024

I needed a blanket as my feet were freezing. A pity I had to call reception for one, would have liked a spare in the wardrobe. Also a complimentary bathrobe would be nice. The colour on the to was not right, but couldn’t be bothered to phone reception again.

Lovely and warm and quite cosy

Stayed in February 2024

Musty not clean smell in room corridors , ready for a serious overhaul and update

Location

Stayed in February 2024

That nowhere, on any emails or when I booked, was there any mention of an extra parking charge of £12.50! It was very expensive, I thought too, for an overnight stay. The nespresso machine did not work properly. There was nowhere in the room, or that we could see online, to say what time breakfast was began or ended, nor that we could not have the breakfasts that were advertised by the door into the dining room unless we paid an extra £4 each.

It was in a great location. Excellent that there was a nespresso machine in the room too. Lovely clean and comfortable room and ensuite. I had a great night's sleep.

Stayed in February 2024

The location is great for going out. But if you want to sleep before 4am then your out of luck unless you wear ear defenders

Clean room

Stayed in February 2024

Corridor carpets and dining room chairs had stains on

Location and cleanliness of room

Stayed in February 2024

The staff were absolutely amazing couldn’t of been any more helpful, had a great stay.

Stayed in February 2024

I found a plaster on the floor. Very noisy from the street and nextdoor room felt like they were in mine. I needed a good nights rest and I was woken every hour. Beautifuk reception and then bonkers "modern" art in the room which didn't match

Stayed in February 2024

The breakfast was,quite poor for the money. Lots of things run out and we kept having to ask for things. Our room although lovely and big was on the main road and was very noisy

The upgrade was lovely, room was big

Stayed in February 2024

Above

The hotel supported our needs. We didn't request a quiet room but wish we had as neighbouring guests were noisy and we had to ask reception to turn off music during night.

Stayed in February 2024

The parking was NOT good. I was travelling with a disabled person and of the two disabled parking spaces, one was occupied by a skip and the other by a pickup truck without a disabled badge. The staff seems unconcerned with this which is rather dissapointing.

The hotel was well presented and the bed was comfortable. The breakfast was very nice although a little over priced at £16.50 for what was on offer.

Stayed in February 2024

I had to pay extra for breakfast.

The room was comfortable and conveniently situated near Central Station.

Stayed in February 2024

No drawers to put underwear away in

Central so easy reach of everything

Stayed in February 2024

The paintwork in the bathroom - door and side of bath especially - was very worn. There was a fair old noise from the back of the building so having the window open wasn’t really an option. I think it also needs fixing.

Location, nearly opposite Exeter Central, was perfect. Decent tea and coffee supplies were provided and the room was warm during the stay. Though I didn’t require it, 12pm check-out was nice. The hotel is within easy walking distance of the wonderful cathedral and environs as well as the shops.

Stayed in February 2024

Had to change rooms as there was hair on the duvet and inside the bed!they did apologise and change our room straight away but it was very off putting

Location was so close to everything.breakfast was good and staff were friendly.

Stayed in February 2024

The room didnt have any air-conditioning and was front facing, so when we opened the windows the street noise was really loud! Apart from that the room was spacious and well furnished just a bit too hot!!!

The staff at reception were excessively accomodating both during check-in and check-out...

Stayed in February 2024

Close to city centre

Stayed in February 2024

We were woken up twice before 9am by housekeeping and the floor was incredibly creaky in our room.

Receptionist was lovely, extremely clean accommodation that was very comfortable and convenient. I’d stay here again.

Stayed in February 2024

Upgrade room ,the interiors & breakfast - great location for the City centre & train stations

Stayed in February 2024

The location of the hotel

Stayed in February 2024

Situated in the centre of Exeter with it's own parking made our stay extremely easy and convenient.

Stayed in January 2024

Beware interconnecting rooms! Although the door is locked you can hear every word from the people next door. The man decided to ring his wife at 6.30 am and immediately woke me up as he started to speak. Frightening as he sounded to be right next to me.

Lovely traditional hotel directly opposite the station. Very convenient for city centre. Big spacious lounge. Nice dining room.

Stayed in January 2024

My only downfall to our stay was the room was not very clean, our shower hadn’t been cleaned from the last visitor along with hairs all in the bathroom and marks on the bedsheets.

Location of the property was lovely, right in the heart of the city with everything on your doorstep.

Stayed in January 2024

Luke warm welcome, feels tired and unloved.

Grand building,

Stayed in January 2024

Couldn’t change the temperature of the room

Close to city center

Stayed in January 2024