Chartist Tower Upper Dock Street, Newport, NP201DW, United Kingdom
#1 of 14 hotels in Newport
Guests' ChoiceBased on 2480 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Andrew
United KingdomRestaurant menu a little limited
Views and city centre location
Stayed in May 2024
Reviewed: 30 May 2024
Jeffrey
United KingdomLocation
Very clean
Stayed in May 2024
Reviewed: 30 May 2024
Glental
AustraliaDistance to car park
Good hotel in convenient location
Stayed in May 2024
Reviewed: 27 May 2024
Trudy
United KingdomThe view from the room was amazing. The bed was very comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United KingdomNothing
Proximity to the town centre
Stayed in May 2024
Reviewed: 26 May 2024
Jill
United KingdomStaff very helpful and friendly. Room comfortable. Good breakfast.
Stayed in May 2024
Reviewed: 24 May 2024
Philip
United KingdomFinished to a very high standard, offering excellent value for money and just a short taxi ride from the ICC.
Stayed in May 2024
Reviewed: 24 May 2024
Irene
United KingdomGood range of breakfast food but the items for the cooked breakfast looked like they'd been out too long.
Beautiful hotel, the staff were friendly and helpful, good room with superb shower.
Stayed in May 2024
Reviewed: 24 May 2024
Glenn
United KingdomNo bad points
Very comfy bed. Brilliant shower taps weren’t behind the flow of water (they are in most hotels meaning you can’t regulate the temperature before getting under the flow) liked the terrace bar. Staff very friendly
Stayed in May 2024
Reviewed: 22 May 2024
Williams
United KingdomIt was great apart from not being able to park at the hotel but was only a short walk from the car park
The room was absolutely stunning very pleased I've already recommended it
Stayed in May 2024
Reviewed: 21 May 2024
Morgan
United KingdomBreakfast could have been better. Tea and coffee served at the table rather than via a coffee machine, for example. Otherwise the cooked breakfast was great! If you don’t want a cooked breakfast, the other options could be be more varied.
Location was central and it was the best hotel in Newport.
Stayed in May 2024
Reviewed: 21 May 2024
Fee
IrelandBreakfast was lovely and the staff were very accommodating, the food was lovely
Stayed in May 2024
Reviewed: 20 May 2024
Margaret
United KingdomI feel that there could have been more wardrobe and drawer space in the room, there were no drawers and the only hanging space was above the tea/coffee making facilities were. I realise that the hotel is probably used mainly for overnight business stays and the storage is not required but for a stay of a week there was certainly not enough. The walk-in shower in the bathroom was great but I felt that there should have been a 'grab rail' fitted just for safety of users
The hotel is in an excellent position right in the city centre, close to the bus station and within an reasonable walk from the train station. All the staff but particularly the restaurant staff were very friendly and helpful. I would definitely stay there again.
Stayed in May 2024
Reviewed: 20 May 2024
Anna
PolandEverything was superb
I absolutely love the location. It's in the city centre, easy to find even for those who has never been to Newport before. Moreover, the staff were exceptionally friendly, polite and funny- they certainly made my day. The room ( this time we got a room with a view on the river Usk) was clean and very cosy. I'd recommend this hotel 100%. Last, the prices, when compared to Cardiff are way more reasonable. Will definitely book this hotel again if we ever decided to stay in Newport.
Stayed in May 2024
Reviewed: 20 May 2024
Tessa
United KingdomThe photos are deceiving as the hotel entrance is down a path way, stuck behind large shopping centre building. Difficult to carry luggage from the vehicle as no hotel parking and nearby friars car park is chargeable. Staff at check in were not helpful when informed that I no longer required a twin room. They said single person supplement cannot be offered even though it was offered on booking.com so I paid for breakfast for 2 persons when my room was only me. We felt very rushed by staff at check-in despite the fact that it was late and hotel was quiet. Restaurant staff were friendly and helpful.
Good location in the heart of the town centre and amenities. Close to train station.
Stayed in May 2024
Reviewed: 18 May 2024
Graham
United KingdomUnable to open windows. Maybe complimentary biscuits/chocolates to go with tea/coffee
Location was central and easy access to rest of city.
Stayed in May 2024
Reviewed: 18 May 2024
Kizzie
United KingdomVery stylish and clean
Stayed in May 2024
Reviewed: 17 May 2024
Ken
United KingdomNo drawers for storage.
Fabulous view. Excellent food. Wonderful staff. Easy ( non existent) check out..
Stayed in May 2024
Reviewed: 16 May 2024
Mary
United KingdomLovely room and plenty of choice at breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Poxon
United KingdomNo parking on site
Centrally located and close to restaurants and shopping
Stayed in May 2024
Reviewed: 12 May 2024
Christopher
United KingdomN/A
Excellent view Great room. Value for money. Room has excellent facilties
Stayed in March 2024
Reviewed: 8 May 2024
Brian
United KingdomCan’t drop off outside the hotel entrance
Clean, bright and comfortable. Friendly efficient staff
Stayed in May 2024
Reviewed: 7 May 2024
Stuart
United KingdomN/a
Good location, friendly staff, large clean room.
Stayed in May 2024
Reviewed: 7 May 2024
Male
United KingdomNo Teaspoons in room and at breakfast only wooden stirrers which aren’t much use as I bring my own coffee and sugar and don’t use packets
Breakfast was lovely
Stayed in May 2024
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