Esplanade Road 22, Paignton, TQ4 6BQ, United Kingdom
#7 of 22 hotels in Paignton
Guests' ChoiceBased on 2006 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 8 April 2024
Sarbdyal
United KingdomHotel was very clean and staff were very friendly and helpful Definitely come back again Good base to travel to see other places
Stayed in April 2024
Reviewed: 8 April 2024
Abigail
United KingdomNot loads of parking but we did luckily manage to find a space on this occasion.
Loved the location - right on the seafront and close to all amenities. Lovely room with nice decor and a huge TV. Very comfy bed and no unwanted noise at night time. Loved the friendly staff especially the very professional receptionist who checked us in and out and dealt with all enquiries. The breakfast was nice and the restaurant had a very comfortable atmosphere.
Stayed in April 2024
Reviewed: 8 April 2024
Naomi
United KingdomGym was very small
Very nicely decorated, clean and great location
Stayed in April 2024
Reviewed: 7 April 2024
Sarah
United KingdomAlthough the food was very good, the service in the restaurant left a lot to be desired
Location was excellent and very comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Nicola
United KingdomThe wine list needs to be more explanatory or the staff should need to know about them when asked.
The rooms were of a very generous size and the bed was extremely comfortable. We had a sea view which on a lovely sunny day would be excellent to sit and watch the world go by.
Stayed in March 2024
Reviewed: 7 April 2024
Brenda
United KingdomNo coffee or milk on the tray in room only tea bags. Maybe I should have asked.
Hotel in a good position, staff on reception were excellent. Room although overlooking from the back of hotel was good size comfortable and clean. Not a good view but didn't spend much time in the room anyway.
Stayed in April 2024
Reviewed: 7 April 2024
Kelly
United KingdomThe room was warm, air con system seemed to not work the best.
On arrival, lovely building, nice bar, lounge area. Was charged twice for room but was sorted out immediately. The room was good quality the view was amazing and the bed was huge and comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Jojo
United KingdomPrice off food ....if brackfast was not included then would of been £18 each which I think is crazy ,, air con wasn't to great room was very warm so tried air con but wasn't the best , parking if you get a spot is £15 for 24 hours which is OK I guess!!
The bed was so comfy my 12 ur old slept on the bed sofa and she said it was the best nights sleep ever, breakfast was great too all in all loved out stay There is a little fridge in the room , there was coffee etc but no milk,
Stayed in April 2024
Reviewed: 6 April 2024
Melanie
United KingdomSadly I think the hotel is lacking staff? One person on reception all the time making check in slower than it should be, the bar only had one member of staff too again slower than it should be, breakfast needs more tables, open up the side restaurant space so everyone can be seated it seemed silly people standing around waiting for tables when there are cordoned off tables right next to the main breakfast area . Car parking is under the hotel at £15 a night I hate paying this but then most hotels have these charges these days so was to be expected. Overall a very good stay at this hotel despite these minor points.
Great location right on the seafront across from all the main attractions perfect if your staying with children, room was very nice even though we didn’t have a view we didn’t care because the room was so nicely decorated and laid out and felt very nice to be in. Breakfast was good I’ve had better, needs a better selection really more fruit would be great. Staff were friendly and helpful in restaurant and reception and fast to react to my request for a cot. Overall a very nice hotel I a lovely location. Also a very nice meal in the restaurant one night we had a lovely Sunday lunch and it was cooked very well and really tasty!
Stayed in April 2024
Reviewed: 6 April 2024
Julie
United KingdomThere was only 1 draught beer , no lagers due to non delivery in the bar although there was bottled lager/ beer.
I loved that the staff were keen to do a good job, warm and polite. The room was v.comfortable and cosy. We got a parking space but didn't need to move the car till morning so no problems.
Stayed in April 2024
Reviewed: 5 April 2024
Lisa
United KingdomPrice of parking. Parked on the street, £2.90 for 24 hours. Hotel price of £15 is excessive, and disappointing.
Friendly and helpful staff, clean rooms.
Stayed in April 2024
Reviewed: 5 April 2024
Tracey
United KingdomNothing not to like
The hotel staff were very friendly and helpful especially Cherrie on reception who helped sort out extending our staff. The food was very good at breakfast and our evening meal in the restaurant was excellent. The facilities were first class and the sofas in reception are very comfortable. The hotel is situated close to the beach and has beautiful Seaview rooms.
Stayed in March 2024
Reviewed: 4 April 2024
Donna
United KingdomNot the hotels fault however some clientele were very boisterous and drunk. Not ideal when you travel with children
Location was amazing , cosy, comfortable rooms with everything you need. Very clean and comfortable
Stayed in February 2024
Reviewed: 2 April 2024
Hope
United KingdomSuper value for money, lovely big room for a family of four. The hotel is in the perfect location and just a stones throw away from the beach.
Stayed in April 2024
Reviewed: 2 April 2024
Victoria
United KingdomThe room cleaning service was slow. One day we were missed off completely and two days the room was not serviced until.5pm and 6pm.
Nice modern spacious room and good self service buffet style breakfast. Good location on the sea front. Very pleased that the room included a fridge
Stayed in April 2024
Reviewed: 2 April 2024
Dinesh
United KingdomClean room. On seafront.
Stayed in March 2024
Reviewed: 1 April 2024
Alan
United KingdomWas having breakfast this morning and dogs are allowed in the restaurant,one dog was shaking it self and dog hair was floating everywhere, I don't think dogs should be allowed were food is, apart from that the hotel is lovley place
Room with sea view was amazing, staff was very helpful and the hotel is spotless
Stayed in April 2024
Reviewed: 1 April 2024
Leah
United KingdomThe service was quite slow. Check in was at 3pm but we didn't get our key card until 3:50pm. The wait for drinks at the bar was quite long even though there were no other customers & the tables weren't cleared in reception area for quite a while, leaving it looking and feeling a little cluttered & messy.
The rooms were exceptionally clean, the bed & pillows were super comfy & it was extremely dog friendly (which suited us as we brought a dog with us). The staff were friendly & the location is perfect.
Stayed in April 2024
Reviewed: 1 April 2024
Oliver
United KingdomLimited on site parking
Modern, clean, actually dog friendly like they claim which some hotels are not.
Stayed in March 2024
Reviewed: 31 March 2024
Cherie
United KingdomThe hot food the scrambled eggs was dried and looked black the sausages was dried up There was no verity with eggs ..fried poached just scrambled I think where its kept under the glass containers it makes it sweat
I found the continental breakfast was superb The rooms was outstanding Spotlessly clean Bed was amazingly comfortable
Stayed in March 2024
Reviewed: 31 March 2024
Cheryl
United KingdomBreakfast was chaos no plates no bacon no bread no tea pots no juice dried up black pudding dirty tables
Spacious and perfect location
Stayed in March 2024
Reviewed: 30 March 2024
Elena
United KingdomThe breakfast
Stayed in March 2024
Reviewed: 29 March 2024
Sally
United KingdomNo toilet rolls in bathroom and lots of dogs in the dining room which we did not like. Also no room in the car park which was one of the reasons we chose the hotel as we have a very expensive car and do not like leaving it parked on the road.
Disappointed with breakfast as I like lots of fresh fruit and this was very limited. Also the decaffeinated coffee had completely run out which was very disappointing and very poor for such a big hotel.
Stayed in March 2024
Reviewed: 29 March 2024
Keith
United KingdomWhen booking they did not mention that the private parking that they keep on about had to be payed for we didn't find out about that untill after we payed for the stay! It should have been in the price and told to guests on first looking to book, £30 for two nights i was not happy.
Breakfast was very nice but we went down about 8 to 830 and a lot of things had not been replaced (ie scrambled egg bacon) it was as if we had to have the scraps left by other guests!!
Stayed in March 2024
Reviewed: 29 March 2024
Craig
United KingdomParking was very Ltd and expensive
Rooms really comfortable
Stayed in March 2024
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