Nothing major, but lift did not work and apartment is on 2nd floor. If I would be picky maybe bigger tv and more kitchen utensils, glasses would be beneficial.

Lovely size of the property. Massive kitchen and main room. Good size bathroom. Bedroom good size with very soft and comfortable bed. Great communication with staff - was able to early check in, Thank You!

Stayed in May 2024

I was tell then I have 1 year baby with me but they didn’t provide baby cot for something bed was too small and I was sleeper on floor and my wife sleeper on bed with baby

Nice and clean

Stayed in May 2024

Na

Location Facilities And cleanliness

Stayed in May 2024

It didn't have a full complement for a kitchen. Such as only 1 spoon, 2 forks, 8 knives. No hand towel. No frying pan.

Really nice apartment. Liked the bed being on a split level although I didn't like the beam but that can't be helped. I liked the location.

Stayed in April 2024

2nd time here and had everything we needed. Perfect

Stayed in March 2024

TV to small for size of room , and to move furniture to see it . Cleaners gaining access to apartment with prior permission. Very intrusive!

Nice and warm , hosts supplied extra bedding without being told to.

Stayed in February 2024

As soon as you open the door you smell the bin shed straight away. It’s awful smelling. Still this does not effect the room and to be fair didn’t effect the stay would of just been nice not to smell it.

Location

Stayed in January 2024

Fix your wifi it don’t even work the wifi name don’t come up on tv

Clean

Stayed in December 2023

The lift didn't work and it was hard carrying a suitcase up 2 flight of stairs

Clean, comfy and modern and great value

Stayed in November 2023

The entrance to the apartments wasn’t very clean and we could smell the rubbish and the lift was broken once in was nice

The apartment itself was lovely, clean, modern and comfortable would consider returning again

Stayed in September 2023

Had a few problems which I messaged the property about and the man was very helpful to sort it

Apartment was stunning

Stayed in September 2023

Not their fault but lift wasn’t working that day

Great location for my needs. Clean and comfortable

Stayed in May 2024

Lack of basic amenities. The apartment could do with a toaster, more cutlery, bulbs in lamp, more towels and toilet roll.

Location, spacious apartment and clean

Stayed in May 2024

Everything

Facebook

Stayed in March 2024

On the morning we were due to arrive, they demanded that we send copies of my wife and my IDs in advance or else we would not be allowed to check in and that providing ID at check in would not be permitted, as the check in would be unattended. They said that the ID was required "to protect the other guests". However, the booking was an apartment and the only guests were the two of us. There was no requirement for IDs stated in the property's Policies section. Booking.com states "Stay safe online. Protect your security by never sharing your personal or credit card information over the phone, by email or chat." So, as advised by booking.com, we refused to send our IDs and the property subsequently refused to allow us to stay. They said that instead of ID's we could send them £100 instead. We refused to do so. We asked for a refund of our booking and they refused to give one.

Nothing whatsoever. Would give a zero score if possible. See my negative review

Stayed in February 2024

Not enough tissue in the toilet. The toilet was not very clean

It was very nice and cosy

Stayed in March 2024

The glasses were not clean. The bed was not clean, it has stains on

Easy to acess

Stayed in March 2024

Unfresh, dirty bedding No possibility to sleep in the facility - too dirty Great space - tiny TV Poor quality of equipment It is difficult to set the hot water in the shower The toilet is cold Windows open all the way through - cold in the building Staff explanations that it's clean and dirty bedding is ceiling smell 😂

What I liked most about the facility was that I found a facility next door that welcomed us at 1 AM and it was clean there

Stayed in February 2024

Sadly the location was the only good thing about it. Lift was out of order we were on second floor. Recommended car park was closed. Filthy lobby. The place was okay if you're into potentially bashing your head on ceilings when you get up from bed. There was this massive concrete block only a metre away from my bed. Got up few times in night and had really few near missing of walking into the massive block. Don't get me started on the stairs. Horrific death trap. The stairs start off well then at top the bed level you have really step up into the level. This increases the stumble factor. Light switches was in strange locations. Towels was tiny. No coffee, tea or sugar. Even though there was containers available they were empty. The rug in the middle of floor were a trip hazard as it was curled up at corners and I tried to get it to uncurl but still tripped over it several times. The bed was extremely spongy and we woke up aching due to no support!

The location was spot on. Perfect if you want to feel like you're sleeping in a car park as there were so much concrete

Stayed in February 2024

Cutlery missing (almost all) No WiFi showed up/available Tv did not work (not connected to wifi) Dirty wipe stains on wall above and around cooker. Smoke alarm constantly going off every 60 seconds signalling a low battery (for whole 2 day stay)

Location was great and response to calls (including for concerns) was very good.

Stayed in January 2024

The property classes itself as luxury. It is far from luxury. The lift hasn’t worked in months ( resident informed us) The sockets in the bathroom don’t work. Hot water in bathroom sink didn’t work. Shower flooded as the drain had never been emptied or cleaned. There is no towel rail to hang wet towels. The fire alarm in the hall was beeping every 40 seconds. The seatee arm was broken so wasn’t comfortable. There IS NO FACILITIES to cook. Yes there is an oven but there are not dishes / pots that you can cook in. No frying pan and NO COOKING UTENSILS. There was 3 knives 3 dessert spoons 2 forks. No teaspoons no tea towels no tin opener no bottle opener just nothing. Utter bear minimum. The tv is on the small side for the room that size. The mattress was incredibly soft but the bedding smelled musty as if it hadn’t been dried properly. The property was completely filthy but things like shower drain not clean, top of skirting boards and plug sockets were covered in dust. The foyer of the building smelt of decomposing rubbish as the recycle room is in the foyer and it also had a smell of cat pee. It was also dirty and the halls had rubbish on the stairs. It was not cleaned in the days we were there. Being disabled finding out the lift wasn’t and hadn’t been working for months and we were on the second floor was a bit of a nightmare but it’s the company’s attitude of ‘oh it was working ‘ and ‘oh we will inform the owner’ to read some of the reviews and see that lots of people had informed the owner that it was lacking. Obviously the owner couldn’t give a rats butt about people staying just getting the pennies. Shame as this could be a lovely place to stay and we were looking for a regular place to go but this is now a big no no for us. The owner must think that people who pick a self contained property as just not going to prepare food or stay in. If that’s the case they would get a hotel.

The property is in walking distance of the town.

Stayed in November 2023

If more linen and towels were available but I didn't ask so I can't say a dislike

The staff were available to step by step guide me to check in. Extremely helpful and professional. Very prompt with excellent service. Honestly just brilliant

Stayed in December 2023

Nightclub right above bed room did not get any sleep no lift two flights of stairs to climb every time went out of building

Not a lot

Stayed in December 2023

There wasn’t anything I didn’t like

I loved how spacious and clean it is

Stayed in November 2023