Steep approach to main front door is not easy for older guests

There was a wide choice for breakfast with good helpings. The main dinner menu was both excitingly different and well prepared and presented.

Stayed in May 2024

Nothing at all

Loved every single part of our stay staff are soo polite a big thank you too Mark such a gent!

Stayed in May 2024

Could not find fault in anything.

Staff attentive and very friendly. Went that extra mile for guests. Room was cosy and had character. Felt very welcome from the minute we arrived. Little touches were appreciated, such as Happy Anniversary written on dessert plates. Would definitely visit again. .

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Nothing, all good, excellent breakfast

Just the sort of hotel that, if you've forgotten your black tie, one will appear in your room within minutes! The staff are fantastic.

Stayed in April 2024

Decaff coffee could've been better! (I understand there may have been an issue with the machine)

Impeccable service

Stayed in March 2024

The cheese board lacked freshness

Check in

Stayed in March 2024

Nothing. All was good.

Food excellen

Stayed in March 2024

The room was comfortable, exceptionally clean and with a great view of the walled garden. The staff were courteous and helpful. There is a regular bus service to York from the end of the road and so we were able to travel into the city without a car.

Stayed in March 2024

Beds in our twin room too soft

Quaint and well maintained

Stayed in March 2024

It was all superb

Its all a total gem.the staff,the hotel,the spa,the restaurant,the food all wonderful.can't wait to go again

Stayed in March 2024

Superb historic property and very well maintained. A pleasure to be able to experience it.

Stayed in March 2024

Nothing

Lovely property rooms a delight and everything very classy lovely pool and staff very helpful

Stayed in February 2024

As above

Timeless and classic. The aesthetics were traditional and in keeping with the property but didn’t feel old if that makes sense! Lovely to have experienced staying in a national trust property.

Stayed in February 2024

There was a draft through the gap in the sash windows. It was particularly windy at the time of our stay

The choice at breakfast was good and the service was excellent. All staff were approachable, helpful and friendly.

Stayed in January 2024

Fitness center was a bit small. Room was a bit chilly until we figured out to turn the radiators on.

Excellent breakfast. High quality evening meal. SPA

Stayed in February 2024

There was nothing not to like, other than having to leave to come home.

Such a special place to stay as part of only 3 National Trust hotels. Cosy, classy and warm accommodation, professional and friendly staff, superb food and service. Excellent all round.

Stayed in February 2024

Beds were too soft, and would prefer duvets to sheets and blankets. TV was too low on the wall.

Good size, good facilities, the coffee maker was a nice touch

Stayed in February 2024

Our room was quite small (we are big people) and the bed, which was very comfortable, took up most of the space. Next time we’ll spring for a larger room.

The hotel is beautiful with lots of space to sit and relax with a drink and a book. The restaurant is exceptional and good value for money. The wine list also was very comprehensive with a great choice of wines at all prices.

Stayed in January 2024

Nothing in our opinion

Fantastic and very tasty

Stayed in January 2024

Nothing

Stunning property, feline wed stepped straight into a Dickensian Christmas story. We were upgraded to the four poster room which had its own Xmas tree & was stunning. It wasn’t great weather & we spent a lot of time in our room enjoying it. The restaurant food was delicious & the service impeccable. We also used the spa facilities & my massage was fantastic.

Stayed in December 2023

The only consideration is getting into York. Quite a walk. There is a bus stop outside going both ways, but the outbound to York is across a busy road on a fast bend, so be careful!

Rooms were clean, and in period with the house. Breakfast was amazing and service sterling The staff were kind, helpful and friendly, and the porter very knowledgeable!

Stayed in December 2023

Nothing

This is a very special hotel. The setting is incredible, in a building with a rich and fascinating history. The staff were all wonderful and attentive to everything. Every employee was really concerned about helping us enjoy our stay. There is an excellent in house restaurant, although it is not hard to get a taxi into York centre (~£7) if you want to explore places that are a little less high cuisine.

Stayed in January 2024

Nothing

The property itself was beautiful. Every staff member we spoke to was lovely and couldn’t help us enough. You could tel they are passionate about what they do.

Stayed in January 2024