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Reviews of The Loft

Rannoch Road Fir Trees, Crowborough, TN6 1RB, United Kingdom

#1 of 5 hotels in Crowborough

Guests' Choice

Review score

Based on 104 apartment reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.6

  • Facilities

    9.8

  • Staff

    9.7

  • Value for money

    9.5

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 19 April 2024

    9.0
    We had a fantastic stay here and would highly recommend😊
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was not anything we could find fault with the property.

    The cleanliness, amenities and the host Charlotte was very accommodating.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    An excellent place to stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We liked everything so this question does not apply!

    The Loft was exceptional. From the moment we walked in until we left we were thrilled with everything.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    A lovely place to stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    We liked everything!

    Location was excellent and very handy for us as we were visiting family 10 minutes from the property. Communication from the owner was excellent. There were many nice touches - chocolate on pillows, milk provided, very wide choice of drinks, bread and cereal. We only stayed one night but the facilities would be brilliant for a longer stay too. The beds were extremely comfortable. The accommodation was immaculate. There was parking too. It felt like nothing was too much trouble. I would highly recommend this property.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    Perfect .. views location and apartment 100%
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Everything was just perfect. The little touches were very welcoming . Chocolates on bed Hot cross buns, bread, porridge , cereal, milk butter and jam all left fur us😍 Lots of different teas, coffee machine and a bowl of celebrations. What more could one ask for !

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    A place to reflect and refresh
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Having to leave

    The host is available and very accommodating . It’s our 4th stay and it’s absolutely everything you would expect. They even left a hamper with Easter treats , I had to stay strong and leave them behind as I’m on a diet. The decor is lovely attention to detail cannot be faulted , really warm and comfortable. Thank you ☺️

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Would deffo come back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Shower pressure and temp was a bit waff. Really struggled to find the place in the dark

    Really nice property. Wish I’d booked a few extra days.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Such a tasteful calm clean and comfortable accommodation.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Plenty of options

    Stayed in March 2024

  • Reviewed: 4 February 2024

    10
    It was a place I would most certainly book again for a longer stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It was the perfect place for us. Immaculate and had some lovely touches such as milk, coffee, bread and even a chocolate on the pillow😊

    Stayed in February 2024

  • Reviewed: 26 January 2024

    10
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 19 December 2023

    10
    We came to Crowborough for a family event around 8pm, we arrived at the Loft around 5pm, we sat in the living room playi
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in December 2023

  • Reviewed: 15 December 2023

    10
    Lovely property - thank you
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I only stayed one night 😢

    Clean, spacious and ideal location

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    We would like to have meet Charlotte but did not wish to intrude Great to hear the Owls
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Lack of Hot water to sink and bathroom. We may not have run the taps long enough

    WE were not aware that our host was arranging Breakfast so we took our own.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    10
    Tranquility
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    All perfect

    Warm and cosy Lovely 🥰 treats left for us

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Right up my street
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Honestly it was so nice and I will definitely return when I come to see my sister if it’s available. The only thing is the bathroom door stuck at times and I was worried I was going to break it or damage it.

    I liked the property as warm and the people who we booked it with well really helpful and made us feel welcome

    Stayed in November 2023

  • Reviewed: 1 November 2023

    10
    Lovely, cosy, clean and peaceful - perfect
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Lovely, cosy, clean and peaceful - perfect

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    An attractive, very comfortable and private property.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I appreciate that this may be difficult to rectify but it takes absolutely ages for hot water to come out of the hot tap or shower. You need to turn it on 2 minutes before you need it. Also the shower is of the rainfall variety only and is not very powerful or plentiful.

    The property is very comfortable, private and tastefully decorated. The provision of breakfast facilities was excellent.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything about The Loft was amazing!

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Fantastic!
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely place, very comfortable and the decor very much like a boutique hotel. I will definitely book The Loft again!

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Very well equipped and welcoming - defiantly deserves the 9.5 rating
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights

    Very well equipped and welcoming, a quiet and peaceful location, we had a very enjoyable 6 night stay – defiantly deserves the 9.5 rating. No problems with EV charging if needed.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    Perfect Stay. Highly recommend. Much than it looks in photos.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Modern, spacious, very clean & comfortable with lovely views. Very attractively furnished & decorated. Everything feels new. Owner clearly has very good taste & has thought of everything. Heating was on when we arrived which was very welcome as weather quite cold. Windows on 4 sides so lots of natural light. Bread, milk, teabags & coffee all provided as well as chocolates on pillow. Plenty of power points.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    10
    Excellent find
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Maybe leave a note about the timer on the bathroom extractor until you change it to a switch and also maybe leave some bottled water too

    Everything had been thought of tea bags bread milk etc

    Stayed in August 2023

  • Reviewed: 20 August 2023

    10
    Great quiet green place to stay if you around in kent
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Things that are more nitpicking than complaining. The wall that separates the room got opening of 6ft, I’m 6ft4” and had to remember to duck a little to not bang my head. Shower is only overhead and takes a minute to get hot water through.

    Spotless well equipped, comfortable bed and sofa. Scenery is beautiful and whole place smelled nice. We had a great sleep.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Absolutely lovely, and would recommend to anyone visiting the area.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was actually nothing we didn't like about the apartment, it was perfect for our needs

    We we're loving the attention to detail to make it feel like home. The apartment was perfect, we will definitely look to stay again at some point. Communication with the hosts was so easy and a quick response to our questions.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely accommodation. Everything you could possibly need provided for in the kitchen and bathroom. Lovely surprise to find bread, scones, fresh milk and various other lovely treats on our arrival. As well as an excellent selection of teas and coffees. We only stayed for one night but would have happily stayed longer! Excellent instructions before arrival on how to find and access the accommodation as well as how to contact the owners if necessary. However, we had no need to do so as everything was perfect. Thank you for a lovely stay.

    Stayed in August 2023

Showing 1 – 25

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