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  5. Reviews of Modern Studios with Ensuite, Separate Kitchen, and Prime Location in St Helen Apt 2

Review score

Based on 35 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    6.5

  • Facilities

    5.9

  • Staff

    6.4

  • Value for money

    6.5

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 14 November 2023

    4.0
    Keep looking for another room !
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The first room I was in had no TV remote and the heating didn't work, so I was moved to the next room where the door handle was hanging off and the coat rack was on the floor, (should have been on the wall) being a tradesman I said I'd fix both for free which I I did, never received any thanks! Hence this review. The hand held shower head was missing and the bathroom cupboards had mould in them, the shower never went above luke warm, The kitchen lacked cooking utensils ( I believe there was one fork !!!) Bags of rubbish were pilled up in the kitchen and outside my room window outside, All in all it was clean ish, but the owner could do with visiting and keeping tabs on the property and addressing these issues.

    It was comfortable, and looked nice on the surface.

    Stayed in November 2023

  • Reviewed: 14 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv didn’t turn on Bathroom wasn’t clean

    Bed was comfortable

    Stayed in August 2023

  • Reviewed: 22 July 2023

    5.0
    Was adequate but not up to much
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Did the job but no home comforts , no Wi-Fi code for the TV supplied .

    For the money we paid was ok but needs upgrading our bathroom hadn’t been cleaned still had shampoo bottles and old razor in the shower, no toilet roll in our room . Mix up with door codes to get access to our rooms but this issue was resolved quickly by a very helpful lady over the phone.

    Stayed in July 2023

  • Reviewed: 18 May 2024

    7.0
    Good
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    The location and cleanliness

    Stayed in May 2024

  • Reviewed: 28 April 2024

    1.0
    Would never stay again
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Heating didn't work, no hot water and the building smelt of cannabis

    Good location

    Stayed in April 2024

  • Reviewed: 18 March 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Arrived at the property. Took about 10 mins to get the door code. Was told I should wait inside so they can find what room I'm in about half an hour later they responded telling me the booking would have to be cancelled. Owner is being as non-responsive as possible and is dodging the question of a refund. A bunch of doors in the place where simply unlocked and you could wander around at will once you had the door code. Seems like a scam!

    Nothing, I didn't even get to stay in the place.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Sat outside for hour and half to get cancellwd

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Other people staying in property smoking inside, very smelly apart from that it was perfect

    Stayed in March 2024

  • Reviewed: 5 March 2024

    3.0
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 4 March 2024

    1.0
    Scam
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Arrived at the house. Couldn't get inside. Rang the number on the email. The person on the phone said he wasn't dealing with the property and would get someone to call me back. Nobody called. I spoke to somebody who came outside the property to smoke who said they were staying in the apartment2 so I made other arrangements.

    Stayed in March 2024

  • Reviewed: 2 November 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The clean wasn't even donre

    Dirty

    Stayed in October 2023

  • Reviewed: 29 October 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    There was a massive while in the kitchen the shower was mouldy and the rooms have no heating

    Nothing

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Comfortable and great value for money
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The bed linen and bathroom are getting a little tired. Needs to be refreshed, however work as they should and at great value 👍

    Secure access with modern facilities. Comfortable bed.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    1.0
    Dreadful cold night experience with no hot water
    • Business trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Heating wasn’t working neither was hot water

    Fairly clean and professional

    Stayed in October 2023

  • Reviewed: 14 October 2023

    1.0
    Absolutely vile
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything dirty cold no loo roll no working tv

    Absolutely nothing disgusting dirty no loo roll had to get my own no work tv dust everywhere litter under be dirty cup in my room hairs in bedding and heater caught fire I will be putting a claim in

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    It's was good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Generally speaking it was good for the money

    Stayed in October 2023

  • Reviewed: 10 September 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The toilet and shower cubicle had dry soap which made it slippery and dangerous The kitchen was dirty and had no cups The alarm battery had gone so there was a continuous beep The online staff gave us another room when we went there there was someone already living there so we were back in the room given to us first with allnight beep There was no wifi

    The matters was comfortable

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The kitchen was messy, dirty sheets on the bin. The shower tiles had black mold on them.

    The bedroom was clean and tidy.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    1.0
    Disaster, bad experience
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Not applicabl

    Stayed in August 2023

  • Reviewed: 20 August 2023

    1.0
    Miserable
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room smelt like stale cigarette smoke, pee on toilet seat and scummy toothpaste in jar on sink. Not enough toilet paper for one person for even one night. Shower was basically cold. I messaged immediately about the smoke smell and although lady seemed somewhat apologetic and told me a cleaner would come, absolutely nothing was done about it. Poor service and not as cheap as it should be.

    Bed was comfy

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Perfect overnight stop.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Location was perfect for our needs. Access was perfect for me with limited mobility (just one step). Perfect for an overnight stay .

    Stayed in August 2023

  • Reviewed: 12 August 2023

    1.0
    Avoid at all costs.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    No code given for room door so our room was unlocked and we were unable to lock it. We texted, sent an email and tried to phone but no reply. Haf drunk bottle of coke left on chest of drawers. Toiletries left in shower cubicle and bathroom floor soaking wet. Seemed as though someone had just had a shower in our unlocked room. No towels. No bin. No hangers in wardrobe. Shared kitchen was dirty. No washing up liquid or tea towels. Crumbs all over the worktop. Dirty glasses in the sink. Half eaten takeaway curry in the fridge. We left after an hour as didn't want to leave our belongings in a room that was unlocked or alternatively lock the door but not be able to get back in. Avoid this place at all costs.

    Nothing

    Stayed in August 2023

  • Reviewed: 10 October 2023

    10
    Very relaxed and comfortable, good price
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I thought the property was very relaxed, comfortable and spotless clean.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and perfect

    Stayed in August 2023

Showing 1 – 25

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