1. Cashless Hotel when you have to have a pound coin to use the lockers for the pool. The staff could not give me a pound coin but instead tried to sell me a token to use that I couldn't return afterwards. Also having a pool table but no where to get change. 2. The cottages are outdated. The sofa was covered in stains and overall the rooms needed a lick of paint and some new furnishings 3. Check in. I checked in online before arrival and I arrived at moness at 2pm which is before the 4pm check in so we were happy to wait. I did think though that the staff would try to get our cottage ready ASAP. Yet I had to go to reception at 16.30 as we still had not received a phone call and were told our room was just now ready. We had booked to swim at 16.30 so this was frustrating, having to open our suitcases in the car park to get our belongings

Overall we enjoyed our stay. The pool was great and the food and staff especially Ray who served us in the cafe were fantastic. The grounds were lovely and well kept.

Stayed in February 2024

Slightly out of date lodge, needing some upgrade and repairs/replacement

The surrounding areas and the pool, sauna, steam room and jacuzzi

Stayed in February 2024

Needs updating

Beautiful setting.

Stayed in February 2024

The mattress on the beds needed renewed

Newly decorated with new kitchen and bathroom

Stayed in February 2024

Showers had no hot water, one of the couches creaked when you sat on it, and the lid of the hot tub was heavy to lift off/on, there wasn’t enough space each side of hot tub to have 2 people lift lid.

Clean/plenty room, friendly staff.

Stayed in January 2024

Everything was as expected

Excellent

Stayed in January 2024

No Wifi in cottage, not sure if we were too far out from main building. Not ideal for children with ipads.

Booking sessions at heated swimming pool, allowed for quiet family time with children. Hot chocolate afterwards, great leisure time

Stayed in January 2024

Cold jacuzzi water. The decor is dated. Irs a warm cottage.

Quiet and peaceful. Used the pool once. The jacuzzi was cold. I told reception but I never went again. I couldn't use my firestick as it didn't show on the source of the TV. Not sure why but I put into hdmi as I always do.

Stayed in January 2024

Could do with upgrade in cottages .instead had its time and needs a paint .shower could do with upgrade as not very powerful. Also bigger TV. It was OK but just slightly bigger would be good .

Ate there but was takeaway from the restaurant. Fish was lovely .location was great not far from town .Good few places too eat and drink there .pool looked good .booked but ended up not going .very happy .would go back .

Stayed in January 2024

We arrived in the dark and it was very difficult to see the names on the cottage letterboxes we had to swing in to several and put on cars full beam. Would have been easier if the outside light had been working. Also be aware there in no hairdryer in the property so it was wet hair for me .

Great base for exploring the area. Cottage was spacious and spotlessly clean.

Stayed in January 2024

Wish I could have stayed longer

It was clean friendly and warm for our winter arrival . We had privacy to enjoy a laid back first night and then use of the swimming pool and sauna steam room . Resturant had food and entertainment in the Saturday .

Stayed in January 2024

Relaxed. Spacious rooms. Good breakfast.

Stayed in January 2024

There was a funny smell in the cottage

Space and layout of cottage, good facilities and spa was great

Stayed in January 2024

It would benefit from a cosier bar and dining room

Lovely wee cottage, cosy and well prepared for self catering, nice to have a wee swim etc

Stayed in January 2024

Pool facilities failing and run down. Charging rooms poorly maintained and dirty. Bed not comfortable. Dinning area not really set out for evening meals fine for breakfast.

Location Excellent staff Room bathroom good.

Stayed in January 2024

The property was freezing cold upon arrival with only one small heater switched on at the wall. It was -5 outside. There was no outside light at the back of the property.

The resort was well gritted during our icy stay. The property was spotlessly clean.

Stayed in January 2024

It was quite old fashioned.

The property was good for our needs. It was clean, warm & spacious. The kitchen was well equipped. The WiFi was good enough. We had parking right by our lodge. All in all it was ideal for our family break.

Stayed in January 2024

The pool is a little dated.

The cottage was perfect and cosy!

Stayed in January 2024

Not enought plug sockets in our room room 2 Long Mirror is in a silly place Would expect a sofa in a junior suite not 2 noisy plastic chairs Adjoining doors should be mentioned as we would not have booked otherwise  or asked for a room without one as the noise was quite bad from the other room On 2nd mornings breakfast I went with the eggs royal and was served florentine and when i got the right one (which had a supplement which I found disappointing ) they came and the eggs were hardly cooked and it was all cold.  Spa Pool was cold Lots.of kids in the jacuzzi ignoring the no under 16 signs . Signs should be better positioned and bigger

Bed super comfy Bath and shower amazing Size of room excellent Staff were all absolutely amazing Food in restaurant was fantastic both nights

Stayed in January 2024

Location, service

Stayed in January 2024

Cottage was very dated and needed decorated. Didn't get told at check in about breakfast. Charged £30 for losing key

Nice big cottage for everyone Bed was comfy Spa was nice

Stayed in November 2023

I had two young kids and they gave me a cottage where the kids bed was downstairs and the double bed was upstairs. I wasn’t able to have a good night sleep with my autistic daughter being downstairs sleeping - although she was fine both nights. One of my relatives bought the same cottage as me but had everything on one floor and this seemed better.

Room was spacious, comfortable and the location of the hotel was good for what we wanted. This was the second time we had stayed here. Pool and restaurant were good and special thank you to the receptionist who helped organise dinner for 20 people.

Stayed in November 2023

Clean warm room. Good food.

Stayed in December 2023

The pool was fairly cold and the lodges could do with being modernised. Rather dated and the ground floor very cold.

Great location for exploring Perthshire. The lodges are spacious and relatively comfortable. Pool and games area for children.

Stayed in December 2023

No gym on site. No dishwasher in lodges. Bathrooms were dated. We waited a long time for food in the restaurant.

Beds were very comfy. Lodges were very spacious and views were amazing. Pool was great but you have to book and can only stay an hour. Sauna wasn’t working while we were there. Reception staff were friendly and helpful. Pure Spa on site was great and staff very good. There was a pool table and play room for small children.

Stayed in December 2023