The bed dipped in the middle making it a little uncomfortable. On our departure it was raining and the staff did not offer an umbrella ( reception said the temple staff should have offered one) so we ended up getting quite wet crossing the bridge back to reception and our car.

Beautiful property away from the hustle and bustle of traffic and close to the restaurants in Bray. We only stayed overnight so cannot comment on the restaurant .

Stayed in May 2024

The rooms could have been larger especially for the cost. The breakfast was disappointing, paying £40 per head I would have expected it to be cooked to order but it isn't, it is a buffet style like any chain hotel. The food was nice but the selection was limited.

Hotel and location are lovely, easy to get to and a very special place being in the middle of the Thames. We were given and upgrade which was lovely however the rooms are not large. The food in the restaurant was good but be aware a service charge is automatically added.

Stayed in April 2024

Price of breakfast

Breakfast was extremely expensive, and we had to chase drinks and toast numerous times

Stayed in April 2024

The bed was far too soft for our liking. There is some noise from the nearby motorway.

A stunning location on an island in the Thames with beautiful lawns and historic buildings. The staff couldn't have been more pleasant. We also thoroughly enjoyed dining at the onsite brasserie. One evening we walked into Bray (20min) for a gourmet meal. To make your stay special I would recommend booking a room on the island rather than the entry-level barn rooms. Our room was luxurious and had a balcony with views overlooking the river.

Stayed in April 2024

The gym was sparse and a disappointment. With a swimming pool/sauna/jacuzzi, that would have made it an exceptional venue.

Stayed in April 2024

Mini bar very poor. I asked the reception if there is any wine in the mini bar and was told that the mini bar had it all but there was beer only and no way to get a glass of wine as the restaurant was closing. Would be nice at least to know if you can get a bottle to the room. I wasn't well informed.

Everything! Music in the room on arrival! Powershower. Comfy bed. Beautiful garden. Excellent value for money.

Stayed in April 2024

Quite small cramped rooms despite being upgraded and not the best bed - not quite the luxury being mooted

Beautiful location, lovely buildings, excellent staff and a top spa treatment

Stayed in April 2024

Nothing!

Unusual location with great facilities and excellent staff

Stayed in March 2024

Room was a little small, would have concerned if we'd been staying for a week, but fine for a night or two.

Beautiful old buildings that have undergone sympathetic restoration. Top notch location right on the Thames, and easy reach of the local restaurants, which is probably why most people stay here.

Stayed in March 2024

Small room. Clipped my leg on sharp bed corner twice, as a small room means little space between bed end and wall. Lovely but silly priced breakfast of £40.00

Super peaceful location, also beautiful

Stayed in March 2024

room was very small

Lovely location and setting.

Stayed in December 2023

Noisy bathroom extractor fan could not be turned off. Breakfast cost was ridiculous, bar prices too high for standard product (your loss, Bray’s gain) as was automatically adding 10% service charge for serving a drink ie a bottle out of the fridge! :(

Quiet, had sufficient facilities and helpful staff

Stayed in February 2024

nothing

Very nice stay we were upgraded toa slightly smarter room, very clean and the mini bar was complimentary. all in all a very decent place to stay and convenient for the local restaurants in bray

Stayed in February 2024

Beautiful, quaint island in the middle of the Thames. Stunning furnishings.

Stayed in January 2024

Lovely setting next To the thames .

Stayed in February 2024

I specifically asked about where I could charge my electric car. I was told reception would tell me where to park. There is NO facility to charge your car at this hotel. I felt this was disingenuous and was not a good experience.

Self service breakfast was ok but nothing special

Stayed in January 2024

Little hard to find and the breakfast was good however not 5* and there was quite an odour at times which was recognised by staff with humidifiers going and scented candles abound in the main building.

Proximity to Heathrow and felt away from it all with a very attractive riverside location

Stayed in January 2024

Rooms a little cramped.

Breakfast was very nice. Staff very friendly.

Stayed in January 2024

Disabled access ♿😞 I understand it's old buildings, but access to the main part, bar, restaurant, etc. was awful. Having to go in the bar to find someone to open the fire doors in a meeting room (while waiting outside in cold and rain), then fit temporary ramps down into the hall was bad enough, the ramp up to the fire doors is so steep it tipped my wheelchair back onto rollers meant as a safety measure, but I had to await help from other customers to tip me back onto 4 wheels, then help push me up as it was too steep for my electric wheelchair. But it was worse the next morning at breakfast, the meeting room was almost full with a group who had hired it and my wife was dealing with the irate person who seemed to be incharge of the party. I also felt sorry for the staff who didn't know what to do, as there was no solution to keep us both happy. During breakfast ramps and mats were tried out at other exits, in the end we're we directed to exit the main doors. The ramps went from the second step and hovered 5 or 6cm above to path, the ramp tipping and sliding as I went down it, with 2 people.holding onto my chair to steady it. Sort of safe ISH, but not very dignified. They either need to sort it out or state that you cannot accept wheelchair quests.

Everything except disabled access and wall light at less than 6ft high with narrow access, hit head on it several times getting to and from bathroom.

Stayed in January 2024

The bed was rather uncomfortable

Stayed in December 2023

I liked the surrounding, food, the way staff attended to us and the beauty of the river

The breakfast was buffet and continental, it was superb. The staff were very friendly, rooms were very clean

Stayed in December 2023

Minor annoyance but the underfloor heating in the bathroom was set to a very high temperature and there was a fan running all night in the bathroom which couldn't be switched off.

The location is exceptionally beautiful, private and peaceful.

Stayed in December 2023

Did not have breakfast

Stayed in December 2023

N/A

Beautiful grounds, tranquil location. Great attentive and very friendly staff.

Stayed in December 2023