67-69 Gloucester Rd, Kensington, Kensington and Chelsea, London, SW7 4PG, United Kingdom
#1012 of 1,012 hotels in London
Guests' ChoiceBased on 3791 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
9.4
Facilities
7.7
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Sarah
United KingdomSome of the furnishings/ decor in the room were a bit tired looking. The options for breakfast were a little confusing. Ie it seemed that if you paid for a full English breakfast this didn’t include anything extra from the continental buffet but then we were given some toast when we asked for it.
It was a comfortable place providing all the facilities you needed. The staff were friendly and very helpful.
Stayed in May 2024
Reviewed: 30 May 2024
Yüsra
HungaryThe elevator was not working and our room was on the 4th floor, hope they can fix it soon
Location was good, stuff was kind and helpful, we enjoyed our stay!
Stayed in April 2024
Reviewed: 30 May 2024
Imbroane
JerseyLocation, nice staff, and helpful .
Stayed in May 2024
Reviewed: 29 May 2024
Daniel
United KingdomRoom was in the basement so a bit dark, attached to an Indian restaurant so a bit of noise from extractor fans and some food smells.
Great location for the tube station and the museums, also lots of food and entertainment around the area
Stayed in May 2024
Reviewed: 29 May 2024
Lucas
BrazilThe staff was very kind to us and the hotel location is great!
Stayed in May 2024
Reviewed: 29 May 2024
Tausif
United KingdomSmall towels considering price and location. Tv channels lacked in entertainment and extra charge for movies. Shower was below par. Not strong enough. Lift out of order. Alot of stairs Breakfast was cold on plate No actual secure luggage room
The room was a triple. Enough space for 2 people. Comfortable bed. Discount at in-house restaurant Nd bar. Staff were very attentive and professional Extra for full English breakfast was worth it. Delicious and good choice for continental. Was able to leave luggage for pick up later
Stayed in May 2024
Reviewed: 28 May 2024
Olga
United StatesNothing to complain about .
Really like the location , very pleasant and helpful staff , restaurant on promises . Room was clean and two windows so , plenty of light !
Stayed in May 2024
Reviewed: 28 May 2024
Sara
United KingdomLift wasn’t working so had to climb stairs but staff were very kind and took our bags to our room
In a great location clean and staff where very friendly and helpful
Stayed in May 2024
Reviewed: 28 May 2024
Peter
IrelandLift was out of order so stairs was a challenge.
Friendly staff. Lovely room. Lovely Indian Restaurant. Great location close to the tube station.
Stayed in May 2024
Reviewed: 28 May 2024
Matthew
United KingdomLift (still) not working. Signage would help on the upper floors.
Location - across the road from Gloucester Road station and a few minutes walk from the Royal Albert Hall.
Stayed in May 2024
Reviewed: 27 May 2024
Dave
United KingdomLift out of order
Excellent location for Royal Opera House
Stayed in May 2024
Reviewed: 27 May 2024
Rebecca
United KingdomBathroom was quite small
Great location for Royal Albert Hall Staff were exceptional
Stayed in May 2024
Reviewed: 27 May 2024
Steve
United KingdomThe lift wasn’t working and we was on the fourth floor!! Rooms a little dated but not the end of the world
Location wise and price wise, you cannot beat this hotel. Breakfast was spot on and we also tried the Indian restaurant one evening which was excellent. 10 minute stroll to the royal Albert hall. Tube station literally across the road. Staff amazingly friendly and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Robert
IrelandSingle room this time so very small with a difficult to find shared bathroom, my last stay was a double with en suite which was much better
Nice Hotel, nice location
Stayed in May 2024
Reviewed: 26 May 2024
Nathan
United StatesIt was great location and easy to get around given how close it was to the tube. Very friendly front staff that was very helpful and I love that they were able to hold our luggage given that we had to get in early for our event.
Stayed in April 2024
Reviewed: 26 May 2024
Sam
AustraliaVery nice stay
Stayed in May 2024
Reviewed: 25 May 2024
Rowan
United KingdomShared bathroom
Friendly helpful staff, Clean and ideally located
Stayed in May 2024
Reviewed: 25 May 2024
Jeannie
United StatesOur AC/ fan unit didn’t work. A bit warm in the room.
Excellent location very close to the Tube and within walking distance of Hyde Park and several museums. Spacious room with a fridge and kettle. We were given a free upgrade to a triple room, which was very nice.
Stayed in May 2024
Reviewed: 25 May 2024
Mark
CanadaGreat location, very friendly and helpful staff. Light of India has very good meals.
Stayed in May 2024
Reviewed: 25 May 2024
Emily
United StatesThe beds were a little bit stiff for my taste but I was happy with extra pillows in the closet.
The location and price were excellent and I was very happy with the overall accommodations. After reading some reviews online I was a little nervous when we were giving a room in the lower level but it was quiet and having an unusually large room was nice since we were staying a week. They joked it was the "party room" with four beds, but having plenty of room when we came back to relax, put leftovers in the fridge, pack our bags, etc. was great.
Stayed in April 2024
Reviewed: 25 May 2024
James
United StatesStaff not very welcoming at check-in. Elevator/lift not working. Tiny little room/bed.
Clean, recently renovated.
Stayed in May 2024
Reviewed: 25 May 2024
Ray
United KingdomNothing I can think of.
The Montana is a nice hotel. It's clean, the staff are very pleasant and the restaurant is excellent. All in all, an enjoyable stay.
Stayed in May 2024
Reviewed: 24 May 2024
Rogério
BrazilThe lift remained broken for many days, and it was bothersome. Bathroom was so tiny, completely inappropriate for obese people, in a classic room
Undoubtedly, the location close to the Gloucester underground station, in South Kensinton, was a privilege. Staff was gentil, breakfast was good, well served but not a complete English breakfast, indeed. Facilities in the room worked promptly. Nearby commerce is varied.
Stayed in May 2024
Reviewed: 24 May 2024
Ian
United KingdomExc
Stayed in May 2024
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