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  5. Reviews of The Montana Hotel

Reviews of The Montana Hotel 3 stars

67-69 Gloucester Rd, Kensington, Kensington and Chelsea, London, SW7 4PG, United Kingdom

#1012 of 1,012 hotels in London

Guests' Choice

Review score

Based on 3791 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    A friendly, comfortable hotel in an excellent location.
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the furnishings/ decor in the room were a bit tired looking. The options for breakfast were a little confusing. Ie it seemed that if you paid for a full English breakfast this didn’t include anything extra from the continental buffet but then we were given some toast when we asked for it.

    It was a comfortable place providing all the facilities you needed. The staff were friendly and very helpful.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights

    The elevator was not working and our room was on the 4th floor, hope they can fix it soon

    Location was good, stuff was kind and helpful, we enjoyed our stay!

    Stayed in April 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, nice staff, and helpful .

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    A nice place for a short stay, well placed and cheaper than those around. Friendly staff and we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was in the basement so a bit dark, attached to an Indian restaurant so a bit of noise from extractor fans and some food smells.

    Great location for the tube station and the museums, also lots of food and entertainment around the area

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Great location and friendly staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The staff was very kind to us and the hotel location is great!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small towels considering price and location. Tv channels lacked in entertainment and extra charge for movies. Shower was below par. Not strong enough. Lift out of order. Alot of stairs Breakfast was cold on plate No actual secure luggage room

    The room was a triple. Enough space for 2 people. Comfortable bed. Discount at in-house restaurant Nd bar. Staff were very attentive and professional Extra for full English breakfast was worth it. Delicious and good choice for continental. Was able to leave luggage for pick up later

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Wonderful experience in a great location !
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about .

    Really like the location , very pleasant and helpful staff , restaurant on promises . Room was clean and two windows so , plenty of light !

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Comfortable and good location for natural history museum and shopping
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lift wasn’t working so had to climb stairs but staff were very kind and took our bags to our room

    In a great location clean and staff where very friendly and helpful

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    I would go back to this hot
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lift was out of order so stairs was a challenge.

    Friendly staff. Lovely room. Lovely Indian Restaurant. Great location close to the tube station.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Great location, decent rooms a good value for the price.
    • Leisure trip
    • Solo traveller
    • Economy Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lift (still) not working. Signage would help on the upper floors.

    Location - across the road from Gloucester Road station and a few minutes walk from the Royal Albert Hall.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Fully fulfilled my trip to London
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lift out of order

    Excellent location for Royal Opera House

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Will use again
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Bathroom was quite small

    Great location for Royal Albert Hall Staff were exceptional

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great location, great price
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The lift wasn’t working and we was on the fourth floor!! Rooms a little dated but not the end of the world

    Location wise and price wise, you cannot beat this hotel. Breakfast was spot on and we also tried the Indian restaurant one evening which was excellent. 10 minute stroll to the royal Albert hall. Tube station literally across the road. Staff amazingly friendly and helpful.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Nice Hotel in a nice location - I recommend a double en suite
    • Leisure trip
    • Solo traveller
    • Economy Single Room with Shared Bathroom
    • Stayed 5 nights

    Single room this time so very small with a difficult to find shared bathroom, my last stay was a double with en suite which was much better

    Nice Hotel, nice location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great value and perfect location - would stay again
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    It was great location and easy to get around given how close it was to the tube. Very friendly front staff that was very helpful and I love that they were able to hold our luggage given that we had to get in early for our event.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Solo traveller
    • Economy Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very nice stay

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Convenient
    • Business trip
    • Solo traveller
    • Economy Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom

    Friendly helpful staff, Clean and ideally located

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our AC/ fan unit didn’t work. A bit warm in the room.

    Excellent location very close to the Tube and within walking distance of Hyde Park and several museums. Spacious room with a fridge and kettle. We were given a free upgrade to a triple room, which was very nice.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Great Lobdon stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Great location, very friendly and helpful staff. Light of India has very good meals.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Great value & super convenient
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The beds were a little bit stiff for my taste but I was happy with extra pillows in the closet.

    The location and price were excellent and I was very happy with the overall accommodations. After reading some reviews online I was a little nervous when we were giving a room in the lower level but it was quiet and having an unusually large room was nice since we were staying a week. They joked it was the "party room" with four beds, but having plenty of room when we came back to relax, put leftovers in the fridge, pack our bags, etc. was great.

    Stayed in April 2024

  • Reviewed: 25 May 2024

    8.0
    A fine hotel
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff not very welcoming at check-in. Elevator/lift not working. Tiny little room/bed.

    Clean, recently renovated.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Economy Single Room with Shared Bathroom
    • Stayed 2 nights

    Nothing I can think of.

    The Montana is a nice hotel. It's clean, the staff are very pleasant and the restaurant is excellent. All in all, an enjoyable stay.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Pros and cons
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights

    The lift remained broken for many days, and it was bothersome. Bathroom was so tiny, completely inappropriate for obese people, in a classic room

    Undoubtedly, the location close to the Gloucester underground station, in South Kensinton, was a privilege. Staff was gentil, breakfast was good, well served but not a complete English breakfast, indeed. Facilities in the room worked promptly. Nearby commerce is varied.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Exc

    Stayed in May 2024

Showing 1 – 25

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