15 CROSS STREET, Manchester, M2 1WD, United Kingdom
#31 of 111 hotels in Manchester
Guests' ChoiceBased on 12957 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 24 April 2024
Maged
Saudi Arabia- breakfast so basic & needs to be Improved - No Room Service for meals
In the middle of the downtown , clean , good staff
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomA ground floor toilet would have been more convenient when having a drink at the bar!
Excellent reception and bar staff, lovely clean room, ideal location for city centre.
Stayed in April 2024
Reviewed: 23 April 2024
Mandy
United KingdomThe 3pm check in
The hotel was nice and central and served our visit really well
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomBathrooms a bit small
Very central for getting around
Stayed in April 2024
Reviewed: 23 April 2024
Anthony
United KingdomBreakfast. Was £8.50 last time I visited. This time it was £12.50 Inflation is just under 4%
Location, price, cleanliness. Great bar
Stayed in April 2024
Reviewed: 22 April 2024
Abbie
United KingdomA cleaner opened our door at around 20/half past 11 in the morning without knocking which I wasn’t very happy with unfortunately
Woman on the front desk was excellent and the room was lovely and very comfy!
Stayed in April 2024
Reviewed: 22 April 2024
Meghan
United KingdomWasn't anything I didn't like. Liked everything
Ideal location. Hotel modern and clean. Variety of choice for breakfast. Staff friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Ffion
United KingdomEverything was great.
I’ve stayed here previously and did not have the best experience however this time made up for it. It’s such a central location and easy to get too from piccadilly.
Stayed in April 2024
Reviewed: 22 April 2024
Helene
United KingdomThe duvets were small and very light.
Decor in the room and towels in the bathroom
Stayed in April 2024
Reviewed: 22 April 2024
Cherelle
United KingdomShower pressure on the weaker side
Great location to the city centre and lovely hotel bar too. Good value for money. Check in and out was quick and efficient and staff were very friendly throughout.
Stayed in April 2024
Reviewed: 22 April 2024
Tania
United Kingdomnothing
Location central, room really clean, bed very comfortable, loved the ambience of the space
Stayed in April 2024
Reviewed: 22 April 2024
Antony
United KingdomThe paper cups for coffee and wooden stirrer. But I get why they are there
Great location, price per night per room was good, lovely bar, comfortable bed, bathroom fine.
Stayed in April 2024
Reviewed: 22 April 2024
Beth
United KingdomVery central great location Rooms clean
Stayed in April 2024
Reviewed: 22 April 2024
Su
United KingdomNothing I didn't like, a great inner city hotel.
The bar area was very lovely and drinks reasonably priced. Room was very clean, well presented even if a bit small. Excellent location.
Stayed in April 2024
Reviewed: 22 April 2024
Coley
United KingdomThe doors could be better sound proofed, when there was no body in the corridors the room was soooo quiet, but any noise outside soon echoed around the place. That was about it tbh.
The location is smack bang in the middle of a busy area of Manchester, but the rooms were like sound proof bubbles (apart from a few late night revellers coming back) it was double, double glazed and so was nice a quiet. The room I had was small and yet perfectly functional with tea making stuff, a large TV and plenty of charging points plus an excellent bathroom with a nice big shower. The breakfast has a nice selection of continental options (including friendly eggs) or you are right by lots of supermarkets and food places if you want to have something off site. Friendly staff and a nice enjoyable experience, I'd happily stay here again and it was well priced on the weekdays I was there, more expensive at the weekends.
Stayed in April 2024
Reviewed: 22 April 2024
Nicola
United KingdomNothing
Good location Staff friendly Clean
Stayed in April 2024
Reviewed: 21 April 2024
Edwards
United KingdomThat it didn’t have any parking
Really close to everything I went to Manchester for!!!!
Stayed in April 2024
Reviewed: 21 April 2024
Michelle
United KingdomThe room was a little small
Location and staff were spot on!!
Stayed in April 2024
Reviewed: 21 April 2024
Simon
FranceNothing
The cleanliness The layout of the room
Stayed in April 2024
Reviewed: 21 April 2024
Ben
United KingdomGreat room and location in the heart of Manchester city centre. Staff were helpful. The shower worked but the shower head kept moving
Stayed in March 2024
Reviewed: 20 April 2024
Michele
United KingdomThis is our third stay. Good location near to AO arena and restaurants/bars
Stayed in March 2024
Reviewed: 20 April 2024
Ruth
United KingdomCould not work properly in room as no desk but good spaces downstairs.
Excellent location for my work. Very comfortable bed . Huge towels. Quiet room as requested. Lovely staff.
Stayed in April 2024
Reviewed: 20 April 2024
Daniella
United KingdomClean, modern, great value
Stayed in April 2024
Reviewed: 19 April 2024
Susan
United KingdomImmaculate hotel. Wonderful staff in all areas. Breakfast fab
Stayed in April 2024
Reviewed: 19 April 2024
Sarahi
United StatesGreat location , the staff are very friendly and I really enjoyed my time there.
Stayed in April 2024
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