15-25 High Bridge, Newcastle upon Tyne, NE1 1EW, United Kingdom
#8 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 8353 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 2 May 2024
Adrian
United KingdomNothing really - what's not to like?
Comfortable room on 5th floor overlooking rear courtyard. Clean, comfortable bed, tea and coffee facilities, nice bathroom with plenty of towels and good shower. Staff were polite and helpful, nourishing continental breakfast with plenty of choice. Lounge and bar area on ground floor was a nice place to be.
Stayed in May 2024
Reviewed: 2 May 2024
Orin
IsraelThis doesn't feel at all like a motel - it's a proper, very nice hotel. The staff were very nice to me, the room incredibly convenient and with a wonderful view of the Newcastle Cathedral. I travelled for a conference at Newcastle University and the location was perfect for me.
Stayed in April 2024
Reviewed: 1 May 2024
Ian
United KingdomStaff very friendly and accomodated my bike.
Stayed in May 2024
Reviewed: 1 May 2024
Holly
United KingdomThe entrance area is really the only modern part of this hotel, the rooms were quite dated which I didn't think the photos reflected. They were still fine for a 1 night stay.
Friendly staff, clean room, beautiful reception area. Only a short walk from train station, great price.
Stayed in March 2024
Reviewed: 30 April 2024
Denys
United KingdomDoor did not lock properly
Stayed before good location Value for money
Stayed in April 2024
Reviewed: 30 April 2024
Yasmin
United KingdomClean room Large towels Good shower Amazing location Control room temp Quiet Comfy beds Large rooms
Stayed in April 2024
Reviewed: 30 April 2024
David
United KingdomEverything
Excellent
Stayed in April 2024
Reviewed: 30 April 2024
Michael
United StatesWas hoping for scrambled ages and bacon or sausage at breakfast
Clean and comfortable
Stayed in April 2024
Reviewed: 30 April 2024
Sophie
United KingdomNothing
Lovely friendly staff clean room
Stayed in April 2024
Reviewed: 29 April 2024
Patricia
United StatesI found it the hotel little difficult to find, I was confused by the front entrance. Also found the lobby area dark and dingy.
I loved my room which was perfectly appointed and I particularly liked the shower set up. All the staff I came in contact with were super helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
United KingdomMaybe breakfast included in the price.
Most of the hotel was excellent.
Stayed in April 2024
Reviewed: 29 April 2024
Linda
United KingdomAbsolutely nothing
Staff are friendly, rooms are clean, location brilliant.
Stayed in April 2024
Reviewed: 29 April 2024
Donbavand
United KingdomNothing, I was content, Im an elderly lady travelling alone, I felt safe and valued.
I went to Newcastle to see a show at City Hall, the staff were ultra helpful in bringing up a map to show me how to walk to my destination from the hotel, they were super smiley and kind to me.
Stayed in April 2024
Reviewed: 28 April 2024
Denise
IrelandMore luggage space
Location
Stayed in April 2024
Reviewed: 28 April 2024
Courtney
United KingdomNothing
Location and design
Stayed in April 2024
Reviewed: 28 April 2024
Linda
United KingdomWeirdly, no draught beer at the bar, they have a lot of bottled choices.
Location is central town centre, but in a side street so less traffic.
Stayed in April 2024
Reviewed: 28 April 2024
Susan
United KingdomNothing.
Fabulous hotel. Great situation. Friendly staff. Very reasonable.
Stayed in April 2024
Reviewed: 28 April 2024
Meryl
United KingdomNothing
Really good value hotel very central lovely decor and really helpful and friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
William
United KingdomShower pressure slightly weak at points
Excellent location Excellent staff who were knowledgeable and friendly Bed very comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Gina
United KingdomExcellent value for money
Stayed in April 2024
Reviewed: 27 April 2024
May
United KingdomThe staff went above and beyond to make my birthday special! The room was immaculately clean and beautifully decorated. And the hotel itself is spectacular.
Stayed in April 2024
Reviewed: 27 April 2024
Julian
United KingdomPoor bar area rest good
Very good loction
Stayed in April 2024
Reviewed: 27 April 2024
Lorraine
CyprusCan be noisy at weekend as you’re right in the centre of the city and lots of bars close by. However perfect location if that’s where you prefer to be.
Perfect location with lovely lobby and bar.
Stayed in March 2024
Reviewed: 25 April 2024
Esme
United KingdomGood value for money and nice atmosphere. Helpful staff
Stayed in April 2024
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