Marston Green, Bickenhill, B40 1NT, United Kingdom
#3 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4165 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
Stephen
United KingdomThe pull out beds are uncomfortable and the shower started to fill up as the drain was blocked
Location for NEC is great
Stayed in May 2024
Reviewed: 2 May 2024
Nina
United KingdomI cannot answer this as I liked staying there - no negative feedback
I was nicely surprised;) very lovely indoor decoration - love it !
Stayed in March 2024
Reviewed: 2 May 2024
Michael
United KingdomNo parking. It would be good to have some spaces to park.
Staff was excellent. Meal was quickly prepared and delightful.
Stayed in April 2024
Reviewed: 29 April 2024
Emma
United KingdomNothing :) the best hotel we’ve stayed in
When we arrived we got to check in at 12 rather than the stated 1500. We got a choice of which floor we wanted to stay on. The rooms were clean. The view we had was stunning. I was worried about the rooms being warm from previous reviews however our room was lovely and cool and there was a fan already in the room which we used for the duration. The decor is lovely and all staff were super friendly.
Stayed in April 2024
Reviewed: 29 April 2024
And
United KingdomI can't think of anything that I would like to improve.
Excellent beds and large clean bathroom. Great selection of breakfast and superb central location
Stayed in April 2024
Reviewed: 29 April 2024
Pat
United KingdomNothing to not like
The staff were so friendly and helpful went above and beyond to help us The room was very clean and the facilities were excellent Loved the beds and pillows Lovely view of the lake
Stayed in April 2024
Reviewed: 28 April 2024
Cliff
United KingdomIn a perfect world I’d prefer a bath instead of a shower but I didn’t specify so can’t complain
The decor was great , plenty of staff and they were all superb
Stayed in April 2024
Reviewed: 25 April 2024
Glenn
United KingdomNothing
We stop here regularly attending different events. Never disappoints, Lovely relaxed bar area for a quiet drink.
Stayed in March 2024
Reviewed: 25 April 2024
Deborahs
United KingdomThe hotel is perfectly situated for the NEC, breakfast was varied and good. The bed and pillows were so comfortable. The room was well equipped, all the staff were friendly and helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Holly
United KingdomNothing bad at all about our stay.
We always love staying here when we're going to Resorts World. Super friendly staff, lovely decor, and so close to the venue.
Stayed in March 2024
Reviewed: 24 April 2024
Alan
United KingdomSpecial occasion expensive for what it is
Room nice
Stayed in March 2024
Reviewed: 24 April 2024
Adam
United KingdomLocation was great for visiting the NEC, we used the restaurant and the food was exceptional.
Stayed in April 2024
Reviewed: 23 April 2024
Chris
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 21 April 2024
Richard
United KingdomLong distance from car park
Breakfast and staff where 100%
Stayed in April 2024
Reviewed: 21 April 2024
Claire
United KingdomCan't fault this hotel at all. Clean, tidy and friendly. Great proximity to the NEC and Resort World and had a great weekend here. Bar was lovely, staff were helpful and breakfast was 10/10. Really can't wait to stay here again.
Stayed in March 2024
Reviewed: 20 April 2024
Malcolm
United KingdomThe only thing what spoilt it was when I went for breakfast some of the food had run out and by the time I got what I was waiting for I had eaten the rest of my breakfast so I never got my full English all together.
The breakfast was very tasty, Service at night and when I signed in and out was very good.
Stayed in April 2024
Reviewed: 19 April 2024
Lindsey
United KingdomCarpark isn’t at the door however, we only had one overnight bag to carry and the lake is lovely to walk around.
Accessibility to Resort World Arena was great! After leaving the venue late and cold, I think we were back to the hotel within 5 minutes. The twin room was a good size for my teenage son and I. Lovely and clean.
Stayed in April 2024
Reviewed: 19 April 2024
Richard
United KingdomIt was a nice touch to have a welcome cocktail, however I didn't like the taste and there no alternatices. I would have preferred a free beer or soft drink instead.
Friendly staff, great location for the NEC, good breakfast, good decor and comfortable rooms. Nice being able to cast devices to the in-room screen.
Stayed in April 2024
Reviewed: 19 April 2024
Jason
United KingdomHotel 8s spotless and the staff are realy freindly and helpful, the location was brilliant right at the front door to the nec and just a small walk across the the resorts arena.
Stayed in April 2024
Reviewed: 18 April 2024
Laura
United KingdomThe ONLY thing was the room was really warm - there was a fan provided but thought against it as don't think little one would have slept with fan one
Fab location, a stones throw from the arena, lots of places near by to eat. Guy who checked us in was super friendly and helpful (my 8 year old even commented how nice he was). Room was lovely and clean with everything you need for a short stay
Stayed in April 2024
Reviewed: 17 April 2024
Ivan
CroatiaBreakfast could have slightly better choice. Also relatively pricy for one night.
Overall hotel is quite ok.
Stayed in April 2024
Reviewed: 17 April 2024
Cheng
United KingdomThe air quality of the room isn't great. Air conditioning was turned off in winter months means that you need to open windows to circulate air. The night I slept in was not too pleasant. The room was stuffy and hot. Outside was windy and battered with rain, so I had to keep the window closed. I wish there's still an option to turn on the air conditioning unit.
The location of the hotel is excellent. Walking distance to the venues and easy when lugging suitcases. The vibe of the hotel is young with some cool decors.
Stayed in March 2024
Reviewed: 16 April 2024
Megan
United KingdomThe disabled parking is a long way from the hotel especially if I was alone or in a wheelchair. I was lucky that my husband dropped me off and drove to park. Maybe people who need to park close could inform you when booking? Just a suggestion.
This property is in a great location. Easy to get to and lots of nearby parking. Checkin was easy and made better by the free cocktails! Our room was lovely, clean and comfortable. The view out over the lake was lovely too. Already booked to stay again in May!
Stayed in March 2024
Reviewed: 15 April 2024
Ernest
United KingdomNothing
Clean and comfortable location
Stayed in April 2024
Reviewed: 15 April 2024
Eve
United KingdomNothing everything met my expectations,
The location was great and to get a free drink as part of the stay was a lovely surprise.
Stayed in April 2024
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