The checking in process wasn’t easy I had completed it online and paid the £250 damage waiver 7 days prior to the holiday only to be told on the day of arrival I hadn’t done either! I had to phone them and provide evidence of my bank statement to prove I’d paid as they couldn’t find it. I didn’t receive an apology. Also the outside area was dirty we had to clean the chairs and table before we could use them. The kitchen sink hadn’t been cleaned in a long time.

The location was perfect literally opposite the castle walls. It was clean and nicely furnished. There was tea coffee and milk, and in the kitchen washing up liquid, a dishwasher tablet and dishcloth and tea towel. The bed was really comfortable. The shower was excellent!

Stayed in May 2024

Great location & comfortable!

Stayed in March 2024

The only thing that was a little bit of an annoyance was whenever the oven or hob was on without the extractor fan it would send the smoke alarms off as they were very sensitive to the heat.

The apartment was spacious for 4 adults. It was really comfortable and was on the doorstep to everything so did not have to use the car. The kitchen was fully equipped with with everything and more you could need for your stay. The beds were lovely and comfortable and really spacious rooms.

Stayed in May 2024

N/a

Lovely apartment in Central Alnwick location, contemporary decor and plenty of space

Stayed in May 2024

The water for the bath was tepid . You could not have a comfortable bath due to the low temp . Even after running the water for 10 minutes .

Great location Very well furnished Spacious Homely touches

Stayed in May 2024

We had a great stay here. The location was perfect and the view from the window of the top of the castle was beautiful. The apartment was modern and clean with everything you could need for a great stay. The only downside was the sofa and chair in the living room weren’t very comfortable but that’s only a minor problem! We were mostly out visiting places anyway :)

Stayed in May 2024

The basics were all clean but there were lots of places that needed a deep clean. In the kitchen the corners of the worktop are very sharp. I would have been worried if I had young children that they could run into them and really hurt themselves. They are sharp enough that my friend caught and ripped her jacket on the one near the door to the garden. I caught myself on it too but fortunately didn’t rip my jacket.

Lovely comfortable property

Stayed in April 2024

We thought the location of the free parking areas could have been explained more clearly. And a minor thing was that we couldn't get onto Netflix on the TV due to no Internet access. That really didn't spoil our visit but we thought you'd like to know.

The flat was beautiful, clean and comfortable. Great location. We loved it.

Stayed in April 2024

Needs new shower holder and front door handle needs looking at

Modern large comfortable

Stayed in April 2024

Maybe leave some cooking oil for cooking

Good location and ample space. Cleaned well.

Stayed in March 2024

Couldn't get the water hot in the bathroom, it was only warm.

Modern facilities, clean and comfortable. Good location.

Stayed in April 2024

Everything just fab

Just a gorgeous apartment, well positioned for the town ctre, shops , reasturants & bars. Also Alnwick Castle, Gardens & Lilidorei. We absolutely loved the apartment spacious, comfortable, and lovely little quiks, which I personally loved 😍 LP player, guitar, very nostalgic. The patio area is a massive bonus. And we were kept well informed by "Host & Stay " who manage the apartment. 10 out of 10 from all of us 4 that stayed 🙌 we would recommend and stay again.

Stayed in April 2024

Would have been helpful to have some olive oil provided and salt in the salt shaker. But not a huge deal!

Very comfortable beds and pillows! We had amazing sleeps in this peaceful area close to town and next to beautiful Alnwick Castle. Warm, spacious and a great shower and bath. Felt we could really relax. Great to have two floors especially on a rainy day with a young family. Fantastic location in the town and free parking very close by. Appreciated the yoga mat!

Stayed in April 2024

i didn’t like the parking being so far away , as i had a disabled person with me who can’t walk to far. There were spider webs behind the bath and in living area , easily hoovered up. ( i was happy to do , if hoover was available)

i liked how close it was to the town , apartment had all the facilities needed for our stay .

Stayed in March 2024

The stairs but that was unavoidable and didn’t detract from our lovely stay

Central location and very spacious

Stayed in April 2024

It was really disappointing to be told by Host & Stay a week before that they could keep our £250 damage deposit for up to 2 weeks after our stay & would deduct a £10 admin charge, if we weren’t happy with this we could pay a £25 non refundable charge for AD insurance- non of this was explained at the time of booking which is unacceptable.

Really lovely apartment in the centre of Alnwick, furnished to very high standards, everything we needed for our stay was provided.

Stayed in April 2024

Nothing

Very modern and well equipped

Stayed in March 2024

The management company asked for payment on three occasions despite providing evidence we had paid at booking. Felt the communication was very automated not personal. Really liked the accommodation but the reminders of what we needed to do and not do quite patronising. We have left the property in what we believe to have been a good condition but yet to hear back about our security deposit

The apartment was very comfortable,well equipped,good decor and good location

Stayed in March 2024

Radiator in the kitchen didn’t work and bulb missing in bedroom lamp. Parking would be an issue in tourist season

Location, space to relax, quality of furnishings

Stayed in February 2024

There wasn't an abundance of hot water for showers. The key code was supposed to be emailed the night before arriving & I had to message an hour before arriving asking for it.

Location was excellent, just round the corner from the main street & a 5 minute walk from the castle & gardens. Close enough to supermarkets for supplies & long stay car parking just round the corner

Stayed in March 2024

We had a problem with the shower door which unfortunately couldn't be fixed before we checked out

The indigo river was in an amazing location. The apartment is really tastefully decorated and time have been taken to match the soft furnishings and accessories which was lovely.

Stayed in March 2024

Nothing really

Clean, tidy, location were all good👍

Stayed in February 2024

Clean modern tidy quiet

Stayed in February 2024

Great place to say, clean, tidy, good comfortable beds.

Stayed in December 2023