Our room was very hot. We realized the second day that we were located over the laundry room. Maybe that’s the reason it was so warm, but it was uncomfortable.

Loved the location in the Cotswolds! Room was nice and spacious, bed was comfortable.

Stayed in May 2024

Obviously an old property which would imply the odd creak. The creaking floorboards throughout the corridors made it difficult to ignore someone walking past the room door. The corridors to the rooms also had very uneven floors likely to be the main cause of the creaking floorboards, but gave a funhouse feeling. The room was incredibly warm. We had to leave the fan on all night which was thankfully already in the room. I would have put it down to the pleasant weather, but friends were staying in a room 2 doors down which was a comfortable temperature and really made the difference in heat of our room noticeable. The mattress was also incredibly firm. It is obviously a personal preference for a softer mattress but the stiffness of the mattress did contribute to the comfort for myself and my husband.

The property is located central to the town. The building is well kept and continues the rustic theme of the entire town. Parking is very convenient. The staff were fantastic, very friendly, helpful and polite. The food was delicious and fairly priced for the area. Although we did not take our dog the welcome of dogs was a pleasant experience. The rooms were clean with great facilities.

Stayed in May 2024

Bedroom furniture needs attention (wardrobe door didn't close properly and a chest of drawers would be useful).

Good location in town centre, quiet, on-site parking, nice restaurant, bar and outside seating area.

Stayed in May 2024

We were very happy with our one night stay to meet friends. Did not spend our time looking for negatives.

Staff very helpful and friendly. Food excellent and a lovely coffee shop and patio. Parking at rear of hotel a real plus as Chipping Camden can be difficult.

Stayed in May 2024

Nothing

Room was very nice, comfortable and clean Evening Meal was also very good Lovely Breakfast

Stayed in May 2024

The service was really good, staff approachable, polite and went beyond what you might expect to help.

Stayed in April 2024

Nothing to dislike

As an older type of hotel it was very well kept and managed. Our room was very good and spacious considering the age of the hotel. Both breakfast and evening meals were excellent with very good staff

Stayed in April 2024

Excellent location. Very attractive building. Welcoming staff and attractive bar and restaurant area

Stayed in April 2024

The food at dinner and breakfast was excellent

Stayed in April 2024

nothing

all of it was very good,we were doing four days walking and we were allowed to leave our car in the hotel carpark and come back on the fourth day to collect it

Stayed in April 2024

No. Everything was good. The shower above the bath arrangement is somewhat hazardous for me. Never liked that arrangement.

Character

Stayed in April 2024

We had a curry in the evening but wouldn’t say it was award winning.

The room was very clean and spacious with a huge bathroom.

Stayed in April 2024

Fixtures and fittings

Great location

Stayed in April 2024

Unfortunately we had a major water burst in our room, staff were amazing, friendly and helpful.

Nice clean property, with modern and historical feel

Stayed in March 2024

see above - breakfast

Perfect location, the hotel was absolutely fine and decent staff. Personally I was a little disappointed by breakfast. It verged on the basic and I found the cooked ingredients at best ok, and feel for very little extra cost could have been so much better quality. The quality was disappointing, and as a result rather tasteless. I am sure with more prudent ordering you could procure better quality bacon, sausages etc probably at marginal if at all additional cost

Stayed in March 2024

Nothing!

The old style hotel with lots of character and uneven floors with characterful rooms. The bedroom was very comfortable with a nice bathroom and a bath. It was very quiet too. I had a bar meal which was very good and the bar staff were very friendly and working hard. Breakfast was very good and the staff were attentive. I would stay again when visiting my Mother another time. I did manage to park right outside as the car park was full but it was Easter Saturday. Parking over the road is chargeable from 7 -7 every single day so be aware. The area is still lovely, although much busier than it was when I lived there in the 1970s!

Stayed in March 2024

Character building. Pleasant room.

Stayed in March 2024

There were one or two staff who were lovely and couldn't fault them. However, there were some who were quite rude. They were openly complaining about other staff members in the restaurant. We also asked for a table of 7 for dinner, told absolutely not yet the restaurant was completely empty. We then asked another lady who was very helpful and sorted a table for us. Overall the staff has a bit of attitude whenever you asked for anything, they came across like ti was a problem. Service for food and drinks also very slow. We waited almost an hour for our mains one night. At breakfast it took 30mins for the food to arrive even though you have to pre order and wasn't hot. Took about 20mins to get a coffee.

Rooms are really clean and nice enough for a short stay. Chipping Campden itself is really lovely. Food pretty good. Would recommend staying as a good price. Just a shame about some of the staff.

Stayed in March 2024

My requested packed lunch did not arrive due to mis-communication at the hotel. However there was a shop nearby to by a lunch.

Very good breakfast

Stayed in March 2024

The lighting in the bedroom was very poor. Even the bedside lights did not give enough light for reading in bed. If you really wanted to read you would have done better in the bathroom.

We had two pleasant and acceptable meals in the dining room. The room was well-appointed with an armchair as well as a dressing table and stool, and ample room for luggage. Good to have the hotel car park available as well.

Stayed in March 2024

My partner didnt enjoy their curry as was bland.

Lovely room, friendly staff, good location

Stayed in March 2024

Disliked the 10% discretionary amount added to bill .

Location perfect. Both breakfast and dinner were good. Had to wait a while for dinner one night but not a problem for us. Staff very friendly.

Stayed in February 2024

One of the Duty Managers clearly not particularly happy (with customers? his job? something else?). It's a shame as his behaviours were at odds with the rest of his colleagues who were outstanding.

Great location, most staff we met were outstanding, nice facilities, although it's an historic building and looking slightly faded in places. Food and drink service and quality very good.

Stayed in February 2024

Nothing

Friendly staff. Very good housekeeping team.

Stayed in February 2024