Small room, tv outdated, noisy fire door outside room

Clean rooms

Stayed in April 2024

Not the hotels fault but we were there in half term so kids running up and down the halls and banging above until 11pm ish

The staff were night and the porter showed us around the ball room ect which was very kind of him

Stayed in April 2024

Room was not as clear.

The staff are lovely the hotel is big

Stayed in April 2024

Only a short time for evening meal

Really enjoyed the pool and sauna.

Stayed in April 2024

The room could do with a good clean cobwebs on ceiling stains on skirting boards dried food on floor no batteries in remote

Breakfast was lovely

Stayed in April 2024

Very out dated Needs a massive upgrade & clean Guest running about on landing all evening & banging doors Room pretty grotty Horrible tea bag's Bed old & squeaky Pubic hair in bathroom

I didn't really like it It's quite misleading when you see the pic

Stayed in April 2024

Staff was rude. WiFi didn't work. Bathroom was dirty. Beer tasted off. Entertainment didn't match the audience.

Bed was comfy and view.

Stayed in April 2024

It was not very clean

Not a lot really but food was good

Stayed in April 2024

Mouldy walls and ceilings, ridiculously long waits at reception, £3.50 for a 5p tea bag and some hot water is having a laugh, been in better maintained youth hostels, the hotels worn out and needs to be cheaper to compensate.

Nice firm mattress, best night’s sleep I’ve had for ages. Breakfast reasonably priced. Large car park, though charging guests for parking is a bit off when so many other parts of the stay are sub-standard.

Stayed in April 2024

Dated, tired property. Carpets were dirty and ill fitting. Basic cheap furniture in room. Shower had poor water pressure. Bar facilities- card payment only. There was a ruckus in bar area over bingo. Not a relaxing nor pleasant atmosphere at all.

The location. Plenty of (chargeable) car parking. Bedding was clean.

Stayed in April 2024

It doesn't look anything like the pictures and really expensive for what you get

The staff were lovely

Stayed in April 2024

Checkin was a convoluted process, room was dated, hotel was hard to navigate, the exterior wasn’t particularly welcoming and there were no options for early breakfasting.

The location was perfect.

Stayed in April 2024

House keeping walking into your room at 9:50 AM

Stayed in April 2024

Busy, dated. Seems to be taken over by army veterans private functions.

Cheap, entertainment not bad, clean very dated staff were okay too busy to be helpful really. Really can't moan for the price you wouldn't get better. Also the food was good I was very surprised.

Stayed in April 2024

The hotel needed a good clean and could do with a revamp mould on walls and damp

Breakfast was good a mixture of things available but the location was a far distance away from attractions the hotel could do with a proper clean and a revamp the room was just a room the bathroom the sink was coming away from wall the water took half hour to warm up.was ok for just a standard 1 night stay

Stayed in April 2024

I included in my booking parking ,wi-fi and pool but when I arrived I need to pay extra .Old fashioned hotel corridor narrow thanks to sign I was able find room. Smell not fresh old carpet cover with tape , stain in bathroom,After taking shower floor was covered with water must be some leak

Breakfast was good and hotel location a very close to the beach

Stayed in April 2024

It was so cold

Easy access to transport

Stayed in April 2024

The beds were hard and very dated. Musty smell

The location was good for us as visiting friends in cleavleys. It was clean

Stayed in April 2024

The price was reasonable for what it had. However, some of the facilities could do with some TLC, Like the arcade areas, the cinema room was shut most of the time. I feel the food prices were a little too much, leaving us to eat away. Being in the end room left our room a little mosit and damp through the rain. We paid for toiletries but only got little soap bars, and there was no toilet brush, which was a downfall cleaning the toilet with wipe. We could have appricated clean cups daily with tea and coffee, maybe juice for the children and towels too. Tv areal was a little poor due to weather, and the Internet was extremely overpriced, which led to using our own data.

We loved the additional pool and sauna. The room overall was tidy and clean, and the staff was friendly when spoken, too. We appreciate the historical look to the building. I would definitely go back, though, as you couldn't ask for more with reasonable price to the stay.

Stayed in April 2024

The hotel management was shocking everything else was ok

Nice hotel and rooms just a shame about some of the staff front of house manager has a attitude that stinks and was a bully to the other staff

Stayed in April 2024

Beds are very hard. Not enough towels supplied, empty soap dispensers. Bathroom door did not close and no safety latches on the windows (3rd floor). Beds were nice and clean however the surfaces had previously spilled tea/coffee. Bin was tiny in the room and filled after 1 day, the bin bag provided was so thin it ripped apart and was useless. Nothing was replenished during our stay (tea bags, clean cups, sugar, soap ect)

Good value for money.

Stayed in April 2024

For starters the carpets were filthy . You could tell that they haven’t been the vacuumed for a while and there was an underwear under the bed which proves they didn’t clean before we checked in. The rooms were freezing . And lastly there was a couple fighting and banging doors at night next to us making a lot of noise and we tried calling the reception and no-one picked up the phone.

Breakfast

Stayed in April 2024

I had a bad experience in the downstairs toilets, I heard banging, then I heard a child's voice say do you want to play and then said I'm going to kill you so was terrified was scared to go the toilets after that I told a member of staff ,she said don't tell me it's started again ,so I wouldn't go back.

Nice food comfortable bed and room nice view

Stayed in April 2024

The room was clean had reasonable furniture and bed but what let it down was shabby Decor mould on bathroom wall plus toilet roll holder broken these things sadly let the room down .

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Stayed in April 2024