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Reviews of Norfolk Hotel

61 La Colomberie, St Helier, Saint Helier Jersey, JE2 4QA, United Kingdom

#14 of 20 hotels in Saint Helier Jersey

Guests' Choice

Review score

Based on 957 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 20 April 2024

    8.0
    Ok
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No porridge

    Good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Could not fault anything breakfast was good the reception was good the bar area was great and the staff were great.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    Pleasant staff.Good simple unpretentious food. .Good service.Good location though not quite central. Excellent facilties. Large swimming pool. This hotel is classified as 2 star but in most respects it is much better snd indeed in some ways better than four star hotels I have visited .

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great stay !
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The vending machines didn't always take money. Or have all choices. Not good as only place to get a drink when the bar is closed. Poor shower !

    The staff especially carmel were so friendly and helpful. I have never seen a cleaner hotel. Shout out to housekeeping. I shall hopefully return.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Double bed is two single beds pushed together. These didn't have a "latch" so if I laid in the middle they'd just push apart

    Bingo night!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Excellent value hotel with outstanding staff
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Excellent location; outstanding staff; very good value for price & location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    It was ok for the time we stayed which was a weekend but not for any longer.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s was old and rooms quite basic. Beds were hard. Not somewhere you could relax in.

    Friendly staff, near to the town centre and sea front.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Will definitely stay again
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tv in bedroom too small to see from the bed.

    Friendly staff, great breakfast

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Car parking

    Location

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Nice hotel value for money very near everything
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea coffee sandwich service during the day bar doesn’t accommodate tea or coffee either they have a vending machine that can be used Have to pop out if you want to just relax and have a coffee

    Location was excellent staff could not do enough for you

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, clean, and comfortable Nice breakfast 😋

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely staff. Clean comfortable rooms. Good swimming pool with plenty of sun loungers . Breakfast was very good. Great location. Would return to this hotel when in Jersey.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Welcoming
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Central and clean breakfast was very good.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great hospitality and excellent staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Very pleasant stay. All staff very welcoming and helpful.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outdated decor

    Large rooms. Had a bar and restaurant.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Jersey trip
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Decor could be a bit brighter in the room and shower handle tight to turn but good when on..

    Good location with good access to shops. Staff very helpful and knowledgeable. Large room very comfortable and quiet . Food at breakfast good variety and service good.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great location - great staff
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staff were excellent

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    It’s fine. I’d stay again
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    The price

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Slightly dated rooms but an excellent stay overall!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not a lot really...

    Location was fantastic with excellent transport links and was approximately a 20 minute walk from Elizabeth Port. Loved that the hotel featured a restaurant had a swimming pool and a bar...The breakfast was also of a decent standard where gluten free bread was provided for me on the first two mornings of our stay. Our room was very large for two people and was light and airy. Despite teetering on the vintage side when it came to furniture, the room was generally clean and had everything we needed. Friendly and helpful staff - especially the breakfast team!!!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    A pleasant budget hotel in Jersey
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice staff, spacious common areas, good location, big rooms

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Good hotel for price, but mothing exceptional.
    • Leisure trip
    • People with friends
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds need to be updated. Not very comfortable. Can’t complain on any other front due to the cheap price of the hotel.

    It was exceptional value for money. Very dated and basic, but for the money I paid, what else can you expect. Pleasant staff, house keeping were great, the bar was reasonable priced, didn’t use the restaurant so can’t comment. Great location into town, and parking was free. Very very good value for money.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Walls were thin and could hear people talking in next room.

    Staff at the reception was absolutely outstanding. Very kind and helpful. Always expressed interest on where I was going and how I enjoyed it. Definitely friendliest hotel reception I have ever encountered.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    A relaxing and happy family break.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    This is a large hotel, so the other guests can be an acquired taste. When booking I hadn’t appreciated that breakfast and evening meal are purchased separately.

    Good value, very clean with very friendly and helpful staff. The staff were exceptionally friendly and helpful, especially reception and cleaning staff.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Excellent value
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, comfortable room and bed , excellent staff , large swimming pool and outdoor terrace

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    We were visiting friends who live in the Island for a few days so only really needed the hotel as somewhere local to sle
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Décor quite dated, although there was a heater in the room it still felt quite cold however not too much of a problem as we were out most of the time. Didn’t eat there so cannot comment on the food on offer which looked quite basic from the menu. Disappointed that there was no where in the hotel to get a tea or coffee freshly made during the day except from your room with long life milk. By the outdoor swimming pool there was a snack vending machine which only had a couple of items in it and was not regularly stocked and vending machine for Tea & Coffee which was out of order during our stay.

    Good location, staff were friendly & knowledgeable about the area,nothing was too much trouble. Bed was very comfortable and Hotel was clean. The swimming pool & sun spaces around it looked lovely unfortunately it was too cold for us to use.

    Stayed in April 2024

Showing 76 – 100

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