61 La Colomberie, St Helier, Saint Helier Jersey, JE2 4QA, United Kingdom
#13 of 20 hotels in Saint Helier Jersey
Guests' ChoiceBased on 982 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.0
Staff
9.2
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Jim
United KingdomFresh fruit
Adequate
Stayed in June 2024
Reviewed: 6 June 2024
Robert
United KingdomWe should in retrospect have stayed longer.
The location, the rooms and facilities, the staff and cleanliness were excellent. I would not hesitate to recommend this hotel to others.
Stayed in May 2024
Reviewed: 5 June 2024
Edwin
United KingdomOnly had one evening meal which was disappointing as the meat was tough and not a great selection of vegetables. Room lighting was poor. Only 2x13 amp power points so advise taking a 2/3 way adaptor. Toilet did not flush very well, requiring several attempts. In the room description on Booking.com it said "free toiletries" but you only get one bar of soap and you have to pay for shampoo/conditioner at reception. Glad the weather was not too hot as their is no air conditioning Hotel location is around a 20 min walk from the bus station and around 30 min walk from the beach/promenade.
Full English breakfast was very good. Nice touch to keep the same table each day as our waitress Laura was delightful. Hotel and room is kept very clean. Comfortable beds. Having a swimming pool in a 2 star hotel is a bonus.
Stayed in June 2024
Reviewed: 5 June 2024
Diana
United KingdomA little dated in the rooms but that didn't affect our stay.
The staff were friendly and made our stay very enjoyable. The breakfast was great and our room was clean and comfortable. Approximately 10-15 minute walk from the bus station uphill and a great little Thai restaurant next door. Plenty of nice restaurants in the town centre. The quiz night at the hotel was a giggle. The swimming pool looked great but too chilly in May for us to use it. We would recommend this hotel which has all the facilities you would need.
Stayed in June 2024
Reviewed: 3 June 2024
Margaret
Irelandhotel overall is a bit dated but is an old building
room was comfortable and clean breakfast lovely service great
Stayed in June 2024
Reviewed: 2 June 2024
Lynne
United KingdomLate breakfast starts at 8.30am, I'm an early bird
Excellent staff, very clean
Stayed in June 2024
Reviewed: 2 June 2024
Margaret
United KingdomNothing to dislike, would go back again
Location and staff were excellent. Room was alright a little bit tired looking but clean.The main areas, reception and bar and dining were fine.
Stayed in May 2024
Reviewed: 1 June 2024
Trevor
United KingdomCentral Hotel. No need for a car.
Stayed in May 2024
Reviewed: 1 June 2024
Patricia
United KingdomIt was very dated. The bathroom could do with an update. The breakfast was adequate.
It was clean and in a good location
Stayed in May 2024
Reviewed: 31 May 2024
Michael
United KingdomThe noise in the room was noticeable. I don't think that there was much soundproofing between rooms and when anyone walked around on the floor above, it sounded like a herd of elephants! The door leading to the courtyard was dirty and remained so for our stay.
Although very dated in decor and facilities, the hotel offered all the amenities that we had expected. The size of the room was very good. We found that things on Jersey were generally quite expensive, especially eating out but this hotel offered good value for money. Staff were excellent especially the lovely Portugese lady who looked after us for breakfast.
Stayed in May 2024
Reviewed: 31 May 2024
Jill
United KingdomNothing
Close to shops and restaurants and transport Warm welcome from reception
Stayed in May 2024
Reviewed: 30 May 2024
Martin
United KingdomOld people are the main clientele (age 70+). In some cases very old (85+). Mobility scooters were available. Five of them. I’m not saying I didn’t like this, hell - I’m 65. But some might not like it that much. Almost zero young families.
Friendly staff. Good location. Affordable. Good sized room.
Stayed in May 2024
Reviewed: 30 May 2024
Mike
United KingdomBreakfast was waiter service only and facilities very basic. General full of older people.
Great quiz entertainer on the Monday, very funny guy. Most of the staff were lovely
Stayed in May 2024
Reviewed: 30 May 2024
Thomas
United KingdomFalse advertising of facilities i.e. shuttle bus. The room smelt like 'old'. The TV was tiny and no bath.
Later than average check-in time which was imperative on this occasion.
Stayed in May 2024
Reviewed: 29 May 2024
Patrick
United KingdomCan't think of anything.
The whole hotel is run extremely well, very friendly staff, special mention for Silvester (not sure of the spelling) and Tila in the restaurant. Good variety of food, all well cooked . Very good bar and games room, bedroom spacious with tea/coffee facilities. Very nice looking swimming pool, unfortunately the weather although good, was not warm enough for us to have a swim. Reception very helpful with any enquiries. Some entertainment provided most nights. Only classed as two star hotel but should be at least three star. We will return.
Stayed in May 2024
Reviewed: 28 May 2024
Lisa
United KingdomWe always stay at this great hotel, it’s our 3rd time. We return each year because of the lovely staff, the cleanliness and the perfect location. The rooms are large, breakfast is plentiful with lots of choice and to top it off a great little pool. Car parking is a bonus but you are right on a bus route if you don’t want to drive and minutes walk to town with plenty of restaurants on your doorstep.
Stayed in May 2024
Reviewed: 28 May 2024
Schofield
United KingdomNothing
Nice friendly atmosphere,enjoyed the breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Ian
United KingdomCan't think of anything negative .
Value for money, friendly staff.food was good,very nice breakfast, night time entertainment was okl,nice bar area.
Stayed in May 2024
Reviewed: 27 May 2024
Kathleen
United KingdomRoom dated
Staff very helpful. Facilities very clean. Good central location
Stayed in May 2024
Reviewed: 27 May 2024
Kennedy
United KingdomFull english breakfast was not very tasty, bacon and sausage not very good quality. Our room was on floor 2 and the floor above us was very squeaky. Every time someone in the room above walked about, we could hear the noise of the squeaky floors.
The friendliness of the staff. The cleanliness of the hotel. Location.
Stayed in May 2024
Reviewed: 26 May 2024
Alan
United KingdomOut dated bedroom furniture, smallest tv in the world
Good breakfast, outside space was great, amazing friendly staff
Stayed in May 2024
Reviewed: 22 May 2024
Karen
AustraliaWe loved the comfort and the cleanliness of our room. The lounge areas were spacious where we relaxed awaiting for our room to be ready. There was a lovely garden where we could sit in the sun. We had to leave early so the hotel packed us a breakfast. A step back into the luxury of yesteryear hotels with white tablecloth dining and old world charm.
Stayed in May 2024
Reviewed: 21 May 2024
Debra
United KingdomFurniture and fittings in bedrooms/bathrooms very dated.
Very clean, comfortable and great staff.
Stayed in May 2024
Reviewed: 20 May 2024
Elaine
United KingdomInsulation in rooms not great - a lot of noise from room above ie talking and walking around. Rooms quite dated
Breakfast - good choice, good sized portions excellent waiting staff
Stayed in May 2024
Bergen, Germany
Novi Sad, Serbia
Balashikha, Russia
Ban Kao, Thailand
Nieuwpoort, Belgium
Istanbul, Turkey
Lisbon, Portugal
Stavros, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content